MB
marius B
Active since Dec 2013
10
Reviews
0
Industries
Reviews
10 reviews9 months ago
Stay away from Chicken Licken Westdene Bloem
During my lunch i went through the drive through. Where i was supposed to collect my food, Naledi took my slip and asked me to wait in the parking lot for 5 mins. I waited more than 10 minutes before i decided to go in. I immediately asked for the manager, which took another 5 mins. Mariska, manager, had no idea what was going on. I asked for a refund SINCE THEY WERE NOT EVEN BUSY WITH MY ORDER YET. **** poor service and they made me late for work. *** plek. Typical, starts off well when you opened and then food and service deteriorates. Get a new manager on that floor asap.
0 replies
31 months ago
******* service provider
Every Monday my internet goes down..with different excuses each time. When calling in for support, the phone gets dropped in my ear by the consultant Moegamat Abrahams. ******* service provider. Stay away!!
131 replies
35 months ago
Expired food all over (Checkers Mimosa Mall)
Most of the food at the ready food aisle was pass it sell by date. I alerted the manager that I managed to find, her name is Mercy. As expected, I was furnished with the typical "pass the buck" excuse about the department manager being alerted to all the expired items. I then asked what if I bought this and got sick? Mercy rep**** and I quote "Its bread, nothing will happen mos". I will not be shopping there again! Sis!
0 replies
48 months ago
POPIA Breach
Got a call from Jerome who is calling me from Motosure on behalf of Absa. I asked where they obtained permission to call me, to which Jerome answered that if you open an account, your data goes on to a database. No no no. I never requested a quote on vehicle insurance. When I said this to Jerome he dropped the phone in my ear. I want to be contacted on where I consented to be called and how Jerome already knew my name.
134 replies
48 months ago
Vodacom is beyond hope
To my utter distress, I was notified by Vodacom to upgrade. The reason for my distress arose from the previous time I had to upgrade (see hellopeter complaint 27 March 2020). This time my experience was even worse. I selected to upgrade to a Iphone SE and an iwatch, it was an online exclusive deal. I got a confirmation message that my upgrade is processed, albeit delayed since there is no stock. I was explained that this is due to lock downs in China. I am however happy to wait for it. This morning, 09/05/2022, I receive a message stating that I need to upgrade or my contract will be month-to-month and all discounts will fall away. Called in to find out what is happening: The deal I want is no longer available, the system automatically cancelled my upgrade due to this. No other explanation was offered. No alternative deal could be offered. I am intending on cancelling this **** contract and finally move away from Vodacom after more than 10 years of taking your ****. Over it now! STAY AWAY FROM VODACOM!!
342 replies
70 months ago
Sickening Client Service! You should be ashamed!
If I could, i would rate you -5 starts. I am simply trying to upgrade since last week Thursday (23/07/2020). I kept getting an error online and decided to phone in and do the upgrade with the help of your (qualified?) agents. I spoke to Ayanda Khumalo (Did not finalise the deal since i got no sms confirmation). Then I spoke to Aiden (Aiden pointed out all the mistakes Ayanda made and assured me that he will get it fixed and call me back the next day, still waiting for the call). Then I spoke to Siphokazi (she said she will send both her team leader and Aiden an email to call me, still waiting for the call). I then phoned again since i am not getting feedback and spoke to Cindy (she advised the deal I want is no longer available, even though its still be advertised as we speak, and I should try and upgrade in August when the deal is no longer advertised (i am not making this stuff up, go listen to the calls)upon questioning her about this she muted the line and didnt bother responding to me anymore). What utter lack of respect and lack of product knowledge!! How are you allowing these agents to represent your company?? I will have to go into a store to get this done since your company and its representatives are not competent enough to deal with a simple upgrade!
233 replies
71 months ago
Worst claim experience ever.
Nedbank Insurance: I sent all required documentation for my loss of income claim on the 29th of April 2020 due to COVID-19. All docs that was requested, I provided. More than a month after that, I am asked to resend a bank statement for April and send a bank statement for May which was not requested originally. Why does it take more than a month to realise you need more documents? I pay this insurance premium on time every month, but come to claim stage, your company shows its inadequate true colours. I would like to be contacted and explained why I need to supply the documentation again and why i should provide new documentation just because you took your sweet time to attend to my claim.
0 replies
72 months ago
Great customer Service!
I had some slow download issues for the first time in more than 2 years. i reported the problem to engineer Louis who worked tirelessly to ensure my download speed was returned to normal. Thanks for the commendable service each time I interact with your company. Keep it up!
53 replies
82 months ago
Non compliance with TCF and CPA
Contract Cover Insurance. I have never asked for this yet I have been paying for it for the entire duration of my contract. When calling in I was advised of the following: 1. this cover get added automatically without clients knowledge. 2. I was firstly advised that it doesn't cover anything. At this point I asked to speak to a manager. Freedda (who informed me that she is a coach) came on the line and said it covers my contract should I pass away. So, I get sold a product which I don't need or want! Do you comply with TCF and the CPA? I wanted to be contacted immediately so this can be cleared up.
0 replies
84 months ago
Where did you get my information??
At 15h39 I was phoned from Discovery life cover. Upon answering my phone the consultant greeted me by name. I raised my concern regarding the consultant having 1) my number and 2) knowing my name. I wonder what other information you have solicited of mine? I asked the consultant where she got my information from, and she firstly mentioned Telegistics. I asked her to spell it for me and she refused. I asked to speak to a manager and my request was refused again. The line then went silent and after a while the consultant spelled the company name Telegenics. I asked for her name and the consultant proceeded to abruptly end the call. I would like to be contacted on ********** 692 to get factual information as to where Discovery got my information from and furthermore I would like to know which consultant I had spoken to (I was called on the same number as stated above). Your urgent feedback will be appreciated.
112 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (10%)
3 Star
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2 Star
0 (0%)
1 Star
9 (90%)