LG
Louise G
Active since Jan 2014
15
Reviews
0
Industries
Reviews
15 reviews5 months ago
Quality service at Faithful to Nature
I've been buying from FTN for many years now and their quality of service and products never disappoints. They are fast to deliver. They securely pack all breakable. And there's always a lovely note and free gift to try.
53 replies
7 months ago
Organic Station poor service
I've placed and paid for an order with them on 27 August 2025. They still haven't delivered my order or refunded me. It is hard to get hold of them as they don't reply to whatsapp messages and seldom answer calls. The owner, Wayne said he will ship part of my order on 16 September. That never happened. They haven't contacted me to inform me that they not going to do it anymore. I've sent another 2 emails on 23 and 26 September to follow up, with no replay. The same with my whatsapp messages
0 replies
9 months ago
Bad work ethics and unreliable
I have paid Renier in March 2024 to repair a carport. We've provided the shadenet. We've paid him in full. The job wasn't done correctly and the shade net pulled away from the frame and at some places it came loose as the shade net teared due to not properly fitted. We've asked him several times to fix the problem. He eventually told us he will fix it on 1 July 2025. He never showed up. When we asked him about it, he said he's too busy and will pay us back. We've provided our banking details and asked him to also pay us back for the shadenet which is now damaged and cant be used. He told us that he will only pay us back when he get money in, with no indication as to when this will be.
0 replies
24 months ago
FNB messed our accounts up
FNB phoned us more than a month ago explaining private banking will fall away and they will migrate my husband to a fusion private banking account and dthat he will get a new bank card. They also explained to me that they moving me to an account with reduced bank fees and that I will also get a new bank card. Up until today after another almost hour long call and we have lodged 2 complaints with FNB self, I will haven't received my bank card, my husband sit with 2 cards which they have delivered (and they have cancelled his other cards), but even though they are activated they don't have pins. We went to the skukuza branch to collect and activate the one. They are very unhelpful at skukuza branch and don't know what they are doing. They said the pins will appear after an hour and half on the app after activation. The nearest shops for us is and hour away. My husband got stuck there with no cards working. I had to drive trough to pay for the groceries, meaning 4 hours on the road between the 2 of us with all the petrol wasted. We phoned the bank the following week. After another over an hour call (which we have paid for), they told me again that I will get a new card. And they said we have to activate his app profile (which was active) by doing 3 transactions on it. Which I did exactly as they explained. Still no pin codes for the cards appearing. My husband still sit with NO banking card. We have paid our house off 3 weeks ago. We have completed forms to increase the repayment on our other homeloan by completing and emailing forms. The installment went off WITHOUT the added amount. AND we have need charged R1000 interest on the homeloan we have paid off. Absolutely no one bothers to help us. We've spent 45 mins on the initial call over an hour on the second one and I was half an hour at the skukuza branch.
53 replies
26 months ago
Makro not delivering order and then not paying back the money
Very been battling to get my online order out of Makro since I've placed it on 24 Jan 2024. They keep on saying they're waiting for payment. Even though I've sent POP 3 times. I phoned at least 2-3 x per day for 2.4 almost 3 weeks to try and get my order. No-one at Head office, on the online contact centre or at the anelspruit branch has put effort to helped me. The money went off MY account. I've spoken twice to my bank and they also confirmed all well with payment. I chose the instant EFT option. When someone at Makro says they will call back you can know that you will never year from them again. And if you ask to speak to a Manager, the default reply is, the manager's line is busy. I even visited the Nelspruit store to try and sort it out, which is 240kms from my home. Someone at the finance section eventually checked on 19 Febr and confirmed payment was indeed make. But by the the item was out of stock and they had to get from another branch and I was done fighting so I asked for my order to be cancelled on 19 February and my money to be refunded. I was told that the money will be in my bank account in 3 days. Today is the 5th of March and the money is still not in my account. When I phone they just say they will escalate the matter. Nothing happens. I was also told the one Tay the money has been paid back into my account. But they didn't do that as nothing shows on my account.
0 replies
27 months ago
Makro not sending online order which has been paid for
Very been battling to get my online order out of Makro since I've placed it on 24 Jan 2024. They keep on saying they're waiting for payment. Even though I've sent POP 3 times. I phone at least 2-3 x per day. No effort to helped sort the issue from Makro's side. It's the one excuse after the other. The money went off MY account. I've spoken twice to my bank and they also confirmed all well with payment. I chose the instant EFT option. And when someone at Makro says they will call back you can know that you will never year from them again. And if you ask to speak to a Manager, the default reply is, the manager's line is busy. How can a person get your order which you have paid for? I even visited the Nelspruit store to try and sort it out, which is 240kms from my home.
230 replies
34 months ago
Unwilling to help
My parcel was out for delivery on 30 May. When I followed up directly with skynet couriers they informed me that my parcel was in one of their vehicles that was hi-jacked but they they will not provide more info to me and that they will inform the sender. I have send numerous emails to Buffalo International logistics in the last 4 weeks and they are unwillingbto read my emails. All they do is they keep sending a link to track my parcel. The number provided on the link is a number that don't exist.
0 replies
53 months ago
Mr Price swithcboard people don't know their jobs!
I bought a costume for my child at the whiteriver branch. I am trying to arrange to return it as I already removed the labels as I never noticed tge zip don't work. I have spent 30 mins kn the phone to arrange the return. Today I am trying to check if they have the correct size in stock. A person can't phone the branch directly and have to work through a central switchboard. My first call today was 8 minutes just to be cut off by the branch when I eventually got put through. My second call was 25 minutes. Just to be put through to the wrong branch. My 3rd call which ai am still busy with is alraleady 28 minutes of which the last 10 minutes I am waiting for them to find the branch because now apparentky the branch don't exist. They eventually put me through to the wrong shop. It is impossible to try and contact a branch. No one is helpful and the people at the swithboard takes between 10 and 20 minutes to answer and then put a person through to the wrong stores.
106 replies
58 months ago
The Health Nut Shop service bad
I have a problem with the second batch Liposomal Vit C I bought. We went through 4 bottles and the taste arent that bad. My second order was also a special (3 for 2), but 2 of the 3 bottles taste so horrible (like a rotten naartjie, yes I have tasted ine before), really unbearable to take in. I have emailed the owner and she in the second email from her mentioned "The formulation was changed slightly on this batch to allow for more Liposomes though.". A slight change I am sure can't make such a huge impact on the taste. I tried to work sowething out to get the 2 bottles back to them, also explaining that I live in the middle of the bush and it will on yop of the R955 I have spent cost me quite a lot to get it back to them and I need a guarantee that it won't be for nithing, that the bottles will be rrplaces. Christie, the owner, started ignoring 2 more emails and 1 whatsapp to me. They don't put expirey or manufacturing dates on the Liposomal Vit C. She eventually replied "The batch that your vitamin C came from has been tested. I'm confident that there is nothing wrong with the product". She is not interested innhearing me out and I can really not afford yo spend R955 and only be able to use 1 out of the 3 bottles
0 replies
58 months ago
Health Nut shop service not good
I ordered Liposomal Vit C from the Health Nut Shop and was very happy with my order and the taste. I even gave a bottle to a friend who had covid and recommended it to several friends. Unfortunately I had issues with my second order (9 June) which was aagain a 3 for 2 special (which cost R955!). I opened the first bottle and it had a horrible taste (definatly not the same as the frst bottles, it tastes like a rotten naartjie, Yes I bit one that was perfect on the ouside and black and rotten on the inside, so I know the taste). I emailed the owner and informed her about it ... I had to break all 3 bottle's seals and 2 out of 3 bottles have that horrible taste). I have to add that I immediayely stored the bottles in the fridge as recommended on the bottles. I emailed her on 20 Jun. The owners reply was that it is definatelh not off. I explained again that the taste is distinctively different and really unbearable on which she replied on 21 Jun "The formulation was changed slightly on this batch to allow for more Liposomes though". I still don't understand how the taste can be so differentbif it was only slightly changed. In 22 Uuly she replied and said if I am still unhappy I can return it. But that was all the email said, no instruction on how to return and if it will be replaced. For me it is really a lot of money to throw down the drain. And I live in the middle of the bush, to spend almost a R1000 rand and then have to try and get it frim my location back with no plan as to what will happen after the return and also to spend the money to return it while it is not my fault I can't use it, is not fair. I emailed the 22 Jun and again 2 Jul with no reply back from the owner. I still feel the product deserve 5 stars (obviously not the 2 bottles which are not right), but the service and help is definately not what it should be.
0 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
10 (66.66666666666667%)