MM
mpoleleng M
Active since Feb 2014
36
Reviews
0
Industries
Reviews
36 reviews3 months ago
TERRIBLE CUSTOMER SERVICE
I have been trying to get Telkom to sort out their mess from December until now in January, I asked them to upgrade me from the R279 prepaid LTE DATA month to month contract to the R299 Prepaid LTE DATA contract, i didn't ask them for two LTE contracts under my account, now i see they went and opened a new contract and sent me a new simcard and have put two LTE CONTRACTS under my account, I have been asking TELKOM to sort this mess out for so long now and it is frustrating, you get sent from pillar to post with nothing being sorted out, their physical stores cannot assist and the call centres are just as horrible at sorting out issues, this is so unprofessional and frustrating, Telkom customer service and problem resolvng is horrific
0 replies
3 months ago
TERRIBLE CUSTOMER SERVICE
I did not ask for two contracts I asked to be upgraded from my current R279 per month contract to a R299 contract, however I have received two simcards, I am being sent from one pillar to another to correct this and their call centre agents are rude she dropped the phone deliberately and they want to charge me for two contracts which is not what I asked for
0 replies
5 months ago
Capitec allowed Unauthorised debit order of R189 from Nudebt company
Capitec Bank allowed a debit order of R189 to go off my bank account from a company called Nudebt and cannot tell me how the debit order went off without any authorisation or consent from me and cannot even tell me what the amount was charged for, I have never signed, approved, or verbally agreed to any debit order with this company, the security checks are clearly not the best because shouldnt Capitec verify debit orders by requesting authorisation proof from the company and from the customer before allowing such debit orders and when I google I am not the first customer to complain about a R189 transaction going off their Capitec account or other banking institutions Capitec must investigate further and give me feedback, I went into the branch and still Capitec cannot assist with any authorisations given for this transaction and what it is for, its clearly some sort of **** or *****
0 replies
5 months ago
Unauthorised Debit Order of R189 from NUDEBT COMPANY
Nudebt debited money from my bank account without any authorisation or consent from me. I have never signed, approved, or verbally agreed to any debit order with this company, they debited R189 on 25 November 2025 on my Capitec account, When a consultant at Capitec and myself tried to resolve it we spoke to different consultants who gave us numerous numbers or wrong extensions and have still not been assisted. This is a *****ulent transaction as they cannot even give me feedback about what the R189 is for, if it was legitimate and I received feedback and agreed I owe I would gladly pay it however they cannot even tell me what it is for. When we managed to speak to a NUDEBT consultant they cannot pick up anything related to my ID number or name and surname or cellphone number so how did this transaction go off
0 replies
5 months ago
SHELL GARAGE IN MABONENG REFUSES TO ASSIST IN ******** MATTER
Shell garage in Maboneng refuses to give camera footage to the South African Police that is requred for a ******** investigation, my phone was ****** at Shell Garage in Maboneng, the manager/owner told me to open up a case at the police station and then they will give the footage to the police, I have opened up a police case and the police say the garage refuses to give the footage, I even went to the garage myself requesting it after the police said they could not get it, the owner/manager was extremely rude and still refused to assist in the ******** case, the police even said several ******** incidents have happened at the garage and the owner/manager refused to give footage for those cases as well
0 replies
6 months ago
CELL C WORST CUSTOMER SERVICE
its been 3 whole days and I still do not have an ITC number from CELL C which is delaying me from being able to blacklist my cellphone and open a ******** case a the police station, Cell C has the worst service ever, do not use CELL C
177 replies
6 months ago
FNB CAR INSURANCE THE WORST INSURANCE TO EVER USE
FNB Car insurance the worst car insurance I have ever used, my car had issue early Sunday morning in the early am's and needed to be towed urgently, I am female, I emphasized how I needed assistance urgently and was not feeling safe, it took 4 hours before the tow truck assistance arrived, 4 whole hours, the call centre agent said she would contact the police to come wait with me and make me feel safe the police didn't arrive and the call centre agent didn't even have the courtesy to follow up if the police where there with me, I have used several insurance companies and I have never waited for longer than hour to get assistance', this is was such a traumatic experience for me and I am still in utter shock, I am definitely changing car insurance companies urgently
53 replies
7 months ago
EXCELLENT QUERY RESOLUTION
Excellent and speedy service sorting out my complaint about a transaction history issue, proper customer care
0 replies
7 months ago
Howler Company condones ******** activities
The staff at the Corona Sunsets Festival charged me for an alcoholic beverage I didn’t order which is ***** using the howler tag which we were forced to use as howler was organising the event and didn’t allow cash/card purchases, I reported this to the Howler company and their disgusting response is that they cannot refund the money instead of taking this as a serious ******** ***** situation as it is a crime to take money from someone’s account for an item they did not purchase so they condone crime being committed
0 replies
10 months ago
DISGUSTING CUSTOMER SERVICE FROM MAKRO ONLINE ORDERS
Disgusting customer service from Makro online services, Makro staff do not do their job, I emailed Makro about changing the address of order and they still delivered to the wrong address and refuse to sort out their mess…their staff was informed well in advance before the courier company collected order that order must be changed and still did not do as told. I have proof of all communication and the staff members who didn’t do their jobs…the food is meant to go to a family who is grieving and preparing for a funeral and the Makro staff still could not care less, such disgusting customer service
168 replies
Review Distribution
5 Star
4 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (5.555555555555555%)
1 Star
30 (83.33333333333333%)