AK
Andrew K
Active since Feb 2014
10
Reviews
0
Industries
Reviews
10 reviews19 months ago
Dstv ********* business practices
I am writing this review again because Dstv (Multichoice) ignored me! I wrote a review on the 27 August 2024 and on the 29 August 2024 I received a reply saying that they would contact me within 48 hours. Today is the 11 September 2024 and still no word from Dstv (Multichoice)! Dstv (Multichoice) solicited my father, a 73 years old pensioner who has a hearing problem to take their internet subscription. To make matters worse the damn thing doesn't work!! I contacted dstv on behalf of my father to request that they cancel the subscription and arrange a collection of their router because it is useless. I was then informed that early termination of R180.00 and settlement amount of R1573.20 will be needed to cancel the contract. I do not mind paying the R180 termination fee but I refuse to pay for the router because it is useless. They need to waiver this fee and collect their stupid device and stop with their ********* business practices of soliciting pensioners and the elderly to subscribe to their stupid products. I am so livid right now because in this South African economy an elderly pensioner earning the minimum income is solicited into contracts and subscriptions. If I could give dstv a lower rating, I would rate it as low as the devil!!
159 replies
20 months ago
Dstv ********* business practices
Dstv (Multichoice) solicited my father, a 73 years old pensioner who has a hearing problem to take their internet subscription. To make matters worse the damn thing doesn't work!! I contacted dstv on behalf of my father to request that they cancel the subscription and arrange a collection of their router because it is useless. I was then informed that early termination of R180.00 and settlement amount of R1573.20 will be needed to cancel the contract. I do not mind paying the R180 termination fee but I refuse to pay for the router because it is useless. They need to waiver this fee and collect their stupid device and stop with their ********* business practices of soliciting pensioners and the elderly to subscribe to their stupid products. I am so livid right now because in this South African economy an elderly pensioner earning the minimum income is solicited into contracts and subscriptions. If I could give dstv a lower rating, I would rate it as low as the devil!!
212 replies
32 months ago
Disappointing service at Direct Axiz
It's always disappointing dealing with Direct Axiz. 2 months ago they refused to update the ITC saying that the account has to be fully paid before they can do that. Dispite the arrangement that we had. Now the account has been fully settled and I am struggling to get a paid up letter. Sent a dozen emails and haven't received any responses. Tried calling their accounts department without any success. Called again this morning at 8:00am and got a voice message saying they are "getting a high volume of calls"! At 8:00am!!
131 replies
34 months ago
Useless direct axis
Unfortunately I don't have the option to rate 0 stars, so I just reluctantly chose 1. If you ever need a loan, direct axis is not the best place to go! After making arrangements with them and paying the account for 2 years consistently, I found out that the account shows that it has been in arrears for 9 months. I called their legal department, what a waste of time!! DO NOT TAKE A LOAN FROM direct axis!!
159 replies
122 months ago
False report
A review that could possibly cause harm to my small business has been brought to my attention. [URL Removed] Without trying to gather more information about my company or our company website, scamadviser decided to write a review about our website, the review could potential harm the business because it discredits us without giving us a platform to prove our transparency and honesty. Entle Kreative Solutions was established in 2014 and we built our site our ourselves to demonstrate our capabilities to our target market. Our company is registered with the CIPC and complies with all the regulation set by the DTI. My domain name has been registered with one of South Africa's biggest cloud hosting company, Afrihost. Afrihost is a well known reputable company that also operates honestly and provides quality service. I do not know how scamadviser managed to get the false information that they published about our site, without first verifying and clarifying with us. Our site is used mainly for our target audience to view and all our contacts are there so one can engage with us at any given time. Who is scamadviser? What laws do they operate under
0 replies
129 months ago
FNB Business Account
I made an enquiry to open a business account on the 3rd June 2015, an FNB consultant called me and I made the application on the phone. At the end of the call it was concluded that the account was opened and that I will receive further communication for documents needed. I received the communication and submitted all the required documents and was informed that the documents were recieved and that I will receive communication within 3 working days. As an existing FNB customer I am registered for online banking, so when I access my FNB online banking account I can see that the business account has been linked to my account already. The issue is I do not have any documentation that make the account opening official, and also I do not have a card there for I am not sure whether that account is ready to be used for transactions. I have been following up trying to understand what the issue is with this account and have not yet managed to get a clear answer as to whether I will be recieving my card(s) and documentation. I would like to continue with FNB as a customer because personally banking with them has been a great experience so far. Please assist!!!
75 replies
131 months ago
THANK YOU
I would like to thank standard bank for rectifying my issue, mostly Elvis De Matos for initiating an investigation into my complaint and reaching a conclusion. Your world class service is highly appreciated.<br>
75 replies
131 months ago
Bad service
I had an a chequecurrent account with Standard Bank and on the 24/06/2015 I made a payment of R 6797.59 to settle all monies in arrears. I made an EFT payment from my FNB account and the money cleared the following day on the 25/06/2015. I immediately called standard bank and asked if I could close my account over the phone or if I needed to go to a branch, the person I spoke to advise me that I could close the account. She then proceeded to ask me all the security questions to confirm that indeed she was speaking to the right person. After all the questions were answered she then told me that my current account is no longer in arrears and that it has been closed. My mistake was not making note of her name and the call reference number. A week later, I received an automated voice message saying that my standard bank account is in arrears and that I need to pay an amount of R 800. I called standard bank again and they told me that the account is still active. This is so unfair because now this account will impact negatively on my credit rating. Why do I have to pay for someone else's mistakes?
76 replies
132 months ago
Lack of account administration
This morning I got an sms from MTN saying \Yello
76 replies
132 months ago
Effeciancy
You just got to love the service you get from Mi Way. I recently switched banks and informed all my creditors of the switch and account changes. Out of all the creditors Mi Way was the one that made the changes as I had requested and debited from the correct account. Way to go Mi Way!!! When I called to confirm the call centre agent was so polite and helpful. Keep up the good work.
76 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (40%)
1 Star
4 (40%)