AG
Alex G
Active since Feb 2014
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
Prompt Service
Prompt and immediate resolution of claims once they are submitted with the relevant required documentation
58 replies
62 months ago
Helpful staff but Insure App not up to supplying emergency callout directly
First time user of the Discovery Insure product. The call centre staff was helpful with sorting out the callout. The problem was that my wife had a Covid-19 Staff Group Session at Victoria Hospital at 11:00 and could not wait. She cancelled the call when the staff from Kirstenbosch. Only problem I see is that there was no known way other than looking up the call centre number for my wife to call in the emergency. The car is fitted with the Discovery Insure Device and my wife had the Discovery Insure App on the phone but she was unable to locate the number easily through the App. If the service is there, I need to find it so in future I do not have the same problem
56 replies
65 months ago
Excellent Service
<div>I have used SweepSouth for Covid House Cleaning and Window Cleaning services over the past few months and found the people thorough and hard-working , friendly and pleasant. A great comp[any with helpful and motivated contractors.</div>
56 replies
111 months ago
Review of Depsot and Refund of R920 from Plumtree Lodge Body Corporate Account
<p>First National Bank is purported to have deposited R920 into the First National Bank Cheque Account ********** 6345 of Plumtree Lodge Body Corporate. This account is managed by Annette Laing Properties.</p> <p>When the mistake was pointed out to First National Bank they redirected the funds to my account on 30 May 2015. Marlow Botman of First National Bank, Kenilworth Centre was involved with this matter.</p> <p> </p> <p>on 24 June 2015 Pat Glover of Annette Laing Properties, reported that R920 was illegally withdrawn from their account in my name and placed into my FNB Savings account</p> <p>In good faith, I refunded the amount into their bank account once the issue was raised. This was done with a view that they would check up and refund me later They would need to investigate and resolve the matter regarding this with their business account manager. The issue revolved around the deposit and withdrawal by the bank from their account.</p> <p> </p> <p>I have tried to get the money refundeedd but Annettee Laing Properties are not interested.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Alex Grant</p>
0 replies
133 months ago
Recovery of Funds Not Resolved
An Amount of R40.00 was deducted from my cheque account 50220054593 from the 31st April 2013 until 31st October 2014. <br> This was an unauthorized debit order in the name of Suncellwat (CCA) giving my cell number 0834950952 and the firist 3 characters of my Surname (Gra*).<br> I raised this issue at the branch on the 3rd November 2014 where a Disputed Debit Order Form was duly completed by Culsum. I was told that the matter would be resolved in 40 Days with a notice of dispute being received withing 48 hours.<br> <br> I have subsequently followed up and completed the same form on the 20/01/2015 , 04/02/2015 and 03/03/2015. On each occassion I did not receive a response withing 48 hours.<br> <br> I phoned the call centre and Tshepo Kalaki on 06/03/2015 at 12:51 against Reference Number 15030639568 send another dispute form for me to complete.<br> <br> The deduction was made via ABSA Bank who refused to divulge who the source of the deduction was and referred me back to First National Bank to have the matter resolved.<br> <br> A total of R720.00 was deducted over the time. <br> <br> There has been no resolution to this matter up until now.<br> <br> I have posted this as a last resort to recover the money and find out the source.<br> <br> Alex G
293 replies
133 months ago
DSTV Now aplications not working.
I specifically upgraded to Premium to ensure that I could have use of the DSTV Now Services, Catach and Live on eithe my laptop or my iphone 6. This Took place on the 9th May 2015. All payments were paid in advance in full.<br> <br> I also purchased the network connector to ensure that I could remotely set my programs to record on my PVR. This is not working<br> <br> I have followed all set up instructions.<br> <br> I am told by the web service that I still need a PVR and a Premium Service.<br> <br> I have dealt with DSTV via email and via the call centre.<br> <br> The service is still not working.
76 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
1 (16.666666666666668%)