Active since Mar 2014
Waiting 3 months for my sim and router they debited my account, and have failed to deliver, phone lines continuously go to voicemail when calling, now I need to get hold of them and get a refund because I have paid for something which I don't have
Kept up to date from start to finish, don't regret using them at all, thank you Debtline for your excellent service.
Just received an email from Vox telecom, claiming +-R2500 for a router which was delivered in July 2022 almost 3 years later, vox please can you send me the correspondence requesting the equipment back in 2022, you guys really have time to play, if you want your router Chek the city dump.
I took out a sim only deal from them, everything was going fine until i get a notice of cancelation from them, anyway i told them go ahead with the cancellation, anyway i owed + R2400 on the account, then last month I received a call from one of their agents informing me that i will be billed R4800, because i did not return their equipment, how do these people do their jobs correctly , when they don't even know what contracts their customers have, just shows the level of people we have working there, On the 12/05/2025, I receive a final demand email, i called in and after i gave all my details the line was cut, while i was holding to be transferred, and not one person called me back, or even bother to respond to my numerous emails, this is embarrassing for a company this size to behave this way.
I took out a sim only deal from them, everything was going find until i get a notice of cancelation from them, anyway i told them go ahead with the cancellation, anyway i owed + R2400 on the account, then last month I received a call from one of their agents informing me that i will be billed R4800, because i did not return their equipment, how do these people do their jobs correctly , when they don't even know what contracts their customers have, just shows the level of people we have working there, On the 12/05/2025, I receive a final demand, i called in but after i gave all my details the line was cut, while i was holding to be transferred, and not one person called me back, or even bother to respond to my numerous emails, this is embarrassing for a company this size to behave this way.
Just bad service to buy 1 Tyre and have it put on the rim.
Consultant very understanding as well sympathetic towards customers
excellent staff and excellent service very friendly staff, thank you Monica and other staff for the quick and efficient services
My brother in law started work here on the 15/07/20 worked until 26/7/20 and left the company due to the haphazard working environment, up until today he did not get paid for those 2 weeks he worked. these people are just users
In 2017 i was employed and the company paid 100% of the medical aid, the company then terminated my contract 2 months later after i had gotten my contact lenses, In 2019 i was called by their collection agency informing me i owe them R2500, you mean to tell me it 2 years for them to realise this and my thing is the company is the one who did not pay them not me. Discovery is a waste of money and time and i hope never to do business with them again.
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