YA
Yusra A
Active since Mar 2014
6
Reviews
0
Industries
Reviews
6 reviews7 months ago
**** Alert!
An absolute ****! The website looked so professional with multiple reviews, now I realise those were probably bots. Claimed to be Proudly South African but the shoes originate from China. Claimed to be made from genuine leather but looks life R50 shoes.
0 replies
34 months ago
Ive been a client for almost 4 years with no issues
Ive been a client for almost 4 years with no issues. Nkgodi Madihlaba was able to assist me today. Normally I dont like calling because the wait is either too long or the call gets dropped but my call was dealt with to my satisfaction. Thank you Nkgodi
60 replies
63 months ago
Excellent delivery!
My first time buying from Loot was awesome! Ordered an item and the very next morning it arrived. Price was more competitive that Takealot as well. Thank you for the speedy service.
0 replies
83 months ago
Poor customer care and communication with delayed flights
15 June 2019 BA6428 was suppose to leave at 06:40 am from Cape Town to OR Tambo. It is now 12 hours later as I'm writing this and my elderly parents are still waiting for a flight! This is not the type of service or customer care I expect from this international brand. We especially pay the higher price for excellent service and this is certainly not it. There was no SMS sent out alerting us that the flights are delayed even though they knew they had a backlog from the night before. There is no communication and no staff in the terminals checking on waiting passengers. Surely they could have put waiting passengers on outgoing flights that were not full even if that meant them flying with other carriers. I am disappointed and utterly enraged that my parents have to suffer this discomfort. Make a plan BA.
0 replies
123 months ago
WONDERFUL SERVICE
I was never an avid online shopper and was sceptical when I made my first purchase from [URL Removed] but now I can confidently say that I have received nothing but stellar service from [URL Removed] Whether it be sourcing a product, handling a return or just following up on an order, the service I received cannot be rivalled by anyone.<br> <br> So thank you to the [URL Removed] team and keep up the good work.
75 replies
125 months ago
No Service from First for Women
Some background: I have buildings insurance with FFW. My house was broken into last year and both my electric gate and garage door badly damaged and so I do what you're suppose to do when you have insurance, I call them. I call them only for them to tell me that I have to leave my house exposed for 2 days until they can send someone out. At that point we were desperate and we fixed it ourselves the same day.<br> <br> NOW: There is an issue with my ceiling and I logged a claim on the 3rd of December 2015 with Khumaron who promised everything will be taken care of, guess what? It is more than a month later, with numerous calls to the call centre from my side trying to find out who the service provider is and when they are coming out. Two supposed service providers later and nobody has come to my house, instead I am put on hold for more than 10 minutes by Yolanda without any feedback. Finally I get the service providers number but of course the numbers do not work.<br> <br> I am so frustrated, you pay them on time but they CANNOT seem to deliver the service for which you are paying. Instead I have to call after them and do their jobs for them!<br> <br> FFW I will not be referring you to anybody.
75 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
2 (33.333333333333336%)