Active since Apr 2014
15
Reviews
0
Industries
Reviews
15 reviews13 months ago
********* and shady does not even begin to describe this business
Recently the estate agency managing the rental of my property have starting making use of this attorney to manage the landlord payments. I was advised to contact them regarding my rental which i had not received yes as at 3 March 2025, i contacted the attorney a Mr. Casper Le Roux on Tuesday 4th March at approximately 16:30 at which point he advised that he would get back to me the next day when he was at his offices which he did not do. i then contacted him back on the 5th of March at 15:37 and he advised that the payment had been made and it should reflect that evening or early the next day also that he would provide me with a proof of payment which again he did not do and surprise surprise the funds also did not reflect. I now have debtors calling me and late fees due on various account because i have not received this money yet. on the 7th March i was shocked when i called him at 13:24 and he advised me again he needs to check my files and i should allow him 10 minutes in which time he would call me back and again surprise surprise he did not call me back as promised. i proceeded to call him back at 13:38 again on a Whats App call and he did not answer at which point he proceeded to block me mind you i had also messaged him the morning at 6:47 to which i have received no reply either. I proceeded to call him from my work number to which he then answered. I asked him what is happening calmly and respectfully he then said again no i will call you back let me check my records. At this point i just wanted answers and advised that i would remain on the line while he checked to which he then became evasive and this made me question his ethics and honesty and i advised him im questioning if the payment had even been made to which he then became defensive and advised well he cant help if im always calling after hours, now mind you on Tuesday i did contact him after hours however on Wednesday and Thursday as well as the Friday i had called him within operating hours. He then accused me of having an attitude and threatened me stating well if thats the case he would delay my rental till next year, when i said to him why his he threatening me he advised that i had threatened him he then and proceeded to drop the call and block my work number as well. I have this final conversation on a recording and i will retain it as proof should this matter not be resolved and i will take it to the media and where ever i can to show the ********* and shady service this business gives to their clients.
0 replies
22 months ago
Exceptional service always
I would like to thank Genevieve from Integrisure for always giving me such exceptional service advise and assistance. She is kind caring and considerate and just and exceptional individual if I had to only deal with her regarding my policy I would be overjoyed thanks Genevieve.
53 replies
45 months ago
Worst experience ever no customer service what so ever
The worst service ive ever received i have a store card through RCS with Game stores and made a payment at the store as always on 12 June 2022 and till date the payment cannot be allocated im being harassed by collections calls and collection fees are pilling up on my account and its negatively impacting my credit record. I've spoken to the store who advised they can't help, RCS collections who referred me to merchant services but still no joy its almost 2 months later and payment still lost of R1200 on the 12 June 2022 at the game store at clear water mall game im being transferred from pillar to post and not help no customer services no one is willing to assist me and I continually get transferred to different departments with no one willing to actually tell me what is going on I get put on hold then they hang up after taking my ID number.
0 replies
53 months ago
Poor service and communication
I've now given up every night at around 5 or 6pm my service disconnects I've logged numerous calls/tickets on the rain website but for the past week still no help I've emailed them back on the confirmation and ever call/ticket same thing they just close it with no further investigation or no contact with me I'm not sure what else I can do now this seems to be my last resort
265 replies
79 months ago
Awesome Service
Thank you Integrisure for your awesome service. My wife was the victim of theft last week. her cell phone had been stolen she came home stressed and distort she felt violated and hurt. she immediately went to the police station to open a case. on I called Integrisure to log a claim and by Wednesday I think we had all the documentation which was required. Shenaaz was dealing with the claim and she was so professional she helped me and so did 2 other consultants I unfortunately did not write down their names, by Thursday I received confirmation my claim would be paid out and Saturday morning I woke up to the funds in my account "what a nice surprise" I transferred the money to the vendor and my wife received her new phone on Sunday she was overjoyed and so was I THANK YOU INTEGRISURE or operating with integrity and great customer service.
0 replies
79 months ago
Pathetic service useless provider no customer care or concern
Pathetic service I was again over debited and I’m on price lock I called in to DSTV and was advised they will escalate my matter this was on the 30 Sep 2019 by Lumna I received no communication from DSTV after that. I called back again on the 7 Oct 2019 and was sent from pillar to post eventually being advised the price lock team cannot be directly contact. All they can do is re-escalate my matter I spoke to Likhona Zulu and ask if the manager can at least call me back to give me feedback the manager name I was given was Lungile Mbatha till date no call back no refund it’s like DSTV just doesn’t care about their clients no wonder they loosing so much business and they will be losing mine as soon as I can cancel this **** I will be doing so I can’t keep being overcharge and having to spend more money to get my own money back and they just don’t care.
0 replies
103 months ago
Pathetic service and incompetent staff
I signed up with Mweb for a fibre deal thinking that it will be more stable and faster and it was for all of 1 day. Now its not working and i called the call centre 3 times for technical assistance with no help what so ever they just took me around in circles. One told me he can see the line is up and running the other said theres an open fault on the line. Now they telling me the cant say when it will be resolved if this is the case then Mweb please cancel everything i have with you and i will take my business elsewhere. I have to spend money on a service i cant use and spend more money to tell you it doesnt work you cant even call me back coz your technical departments only inbound but when you wanted my money amd business you could call me at every turn. Again pathetic service and even worse customer experience what a was of my time and money.
122 replies
104 months ago
Pathetic service
Pathetic service experience. An RCP with standardbank was loaded on my ITC profile although i never went into arears on this account. Now this is preventing me from buying a home which might see me finding myself homeless. I have requested to be removed from the ITC and for a letter of closure and im being transfered from pillar tp post as it goes. Standard Bank seems like the right and doesnt know what the leftvis doing and vic versa. I cant believe standardb bank is giving me this much hassle just to provide a letter that states i dont owe them money i mean really how hard can that be. Its just a letter saying what the system says that i dont owe u and my accpunt is closed really now im stuck in this situation where i have to wait and might loose my home thabks standard bank for the worse experience ever. I will be closing all account with this rubbish institution and taking my business elsewhere and will tell everyone i can stay away from standardbank.
122 replies
112 months ago
Worse service ever
<p>Once again logging a bad review for Telkom. I logged a call with my ISP Mweb which was found to be a line fault this was then processed to Telkom this was all done on the 24th of January 2017. I have since not received assistance from either the ISP or Telkom the ISP sends me to Telkom (although they are the managers of both my data line and data subscription). I have spoken to numerous agents and so called team leaders from Telkom. On the 10th of February I spoke to an agent Anathi Bili and she got me her team leader or so he said Zane Ntsind he advised will communicate with me on Sunday the 13th. On the 13th at 8:20am I received an sms confirming that my fault will be resolved before the 15th, however on the 13th I then received a sms stating that there was a area outage (how convenient). That is why I would not recommend Telkom to anyone I know stay away as they are useless and incompetent. As for Mweb still not communication from their side either what a waste worse customer service from bothers ever actually I should say no customer service from either.</p>
112 replies
112 months ago
worst service ever
<p>Once again logging a bad review for Telkom. I logged a call with my ISP Mweb which was found to be a line fault this was then processed to Telkom this was all done on the 24th of January 2017. I have since not received assistance from either the ISP or Telkom the ISP sends me to Telkom (although they are the managers of both my data line and data subscription). I have spoken to numerous agents and so called team leaders from Telkom. On the 10th of February I spoke to an agent Anathi Bili and she got me her team leader or so he said Zane Ntsind he advised will communicate with me on Sunday the 13th. On the 13th at 8:20am I received an sms confirming that my fault will be resolved before the 15th, however on the 13th I then received a sms stating that there was a area outage (how convenient). That is why I would not recommend Telkom to anyone I know stay away as they are useless and incompetent. As for Mweb still not communication from their side either what a waste worse customer service from bothers ever actually I should say no customer service from either.</p>
112 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
9 (60%)