Active since Apr 2014
Priya has been nothing but amazing. She has gone out of her way to make sure all questions have been resolved.
Heledene has been beyond Amazing!!! She has made my first experience with Mancosa exceptional and I cant wait to kick of this Journey .Keep on doing what you doing Heledene.I am a proud student of Mancosa through my interaction with you :)
This company has showed up everytime I needed to use them.Keep up the hard work
<p>I just want to thank Philile Mbokzi for the outstanding way she has handled my query.Whatever she said she was going to do,she did and even more.I had called to put in a claim for my car.She promised me that if i forwarded my documents for the claim that she could get it authorized right away.I mistakenly sent her a blank mail,she took the time to call me back and inform me of my mistake.Within minutes of sending the mail back to Philile I received an authorization mail.She even called to find out if I did receive it.Thank you Philile for the great customer service, I hope to speak to you whenever I put in a claim.Your kind gentle way of speaking has put a smile on my face.</p>
<p>This is to highlight the impressive service that I have received from CMH Suzuki pinetown branch,From the very point on sale to this day,they have exceeded my expectations.I have purchased a 2nd hand vehicle from them last year,as it is a second hand vehicle the possibility of mechanical damage is high. Would out hesitation what ever imperfections I found in the vehicle was sorted to my satisfaction.Even complications with my warranties was swiftly rectified by LETHU.She even went the extra mile and assisted me by getting her mechanics to come out to my home and fix my car.She is truly a priceless asset to the CMH GROUP.I would like to thank the Yashen(Sales consultant),Wayne(Manager) and especially LETHU.thank you for going the extra mile and I will always be a loyal customer.</p>
<p>I have lodged complaint with ABSA Building insurance on 28/11/16. The assessors were sent out the next day but to date ABSA has not advise what the outcome is. I have sent out over 7 reminders via e-mails. I have called in over 5 times. The customer care agents were not helpful at all. I spoke to Nathan who was extremly rude would not let me speak to his manager Jason Govender. He was insisting the I must tell him what the assesors said whereas I insisted that the assessment report should be sought after by ABSA. He than me through another section where i still did not receive any positive answers. I requested for the e-mail address of the manager . Sent 2 e-mails to Elsabe Jacobs still no response. The damage in my house continues . This is the 4th complaint I lodged with ABSA. All three of the other complaints were rejected. Policy existing for over 16 years. Premiums paid over R60 000.00 and this is the poor service I received. Extremly disappointed. Next step Ombudsman if no positive response within 24 hours.</p>
<br> <br> I would like to express my uttermost disgust and lack of confidence in your service, I actually don't know how Standard bank is still in business as an FSP. I came into your branch to open a pure save account, that should have been linked to my primary account. The idiot that assisted me sent an instruction for my primary account to be deactivated can you tell me upon WHOSE instruction? The idiot does not even bother to call and tell me. And just to drive my point home about your disgusting service or the lack thereof I came into your branch a few days ago and your gave me proof of the same account showing as active. Frankly this is just a mere heads up (take it any way you want, I frankly don't give a continental shit). I am going to take this complaint all the way. I am going to make sure that the Ombudsman is informed about the level of negligence that takes place in your business and I hope that even my great great great grandkids never do business with that circus you call a bank. Now this is what you will do today. You will phone me on 0761269921 to confirm that the same idiot who deactivated my account has now reactivated it.<br> <br> Malusi Cele<br> 0761269921<br>
So I purchased a phone from chatsworth pick n pay mtn.I was informed on the day that i will be double debited at the end of October as it will be a debit for September and October.I have received an sms stating that a debit of which i have not planned of has gone off.So i called the branch and explained.i was told i will get a call back.no body called back.so i call again and Mubeen explains that he definitely confirms that he told me the debit will go off twice next month or it will go off September and october. Im 100% sure that this is not true.Mtn pick n pay chatsworth definitely will not deal such poor service.
On the 09/04/2015 I booked and paid for tickets for the 20:00 show on the 22/04/2015. I arrived at the movie I spoke to the manager who was Prudence and told her I don't have the card I booked the tickets with but I have the 8 digit reference number, she then told me that they don't issue tickets without the card as there's been a lot of fraud happening at Ster-Kinekor as people have been booking 5 to 7 tickets at a time with fraudulent credit card details. Prudence decided to assist me as I said I have already purchased the tickets and just need to pick them up, when she did a search with the 8 digit reference she said she did not find any tickets, she then asked for the credit card number which I gave, she then came back with a printout showing me that I have apparently booked 7 tickets for a movie at Gateway Imax for the 26/04/2015. I told her 1st of all I booked 2 tickets for the 22/04/2015, it was definitely fraud, I requested for my correct tickets to be issued to me which weren't.They made me purchase 2 new tickets at 19:50 for the 20:00, so in total I paid for 4 tickets for 1 show and 7 tickets I never knew about this is highly frustrating, Resolution is requested 48 hrs !
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