Active since May 2014
12
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12 reviews7 months ago
************ business ethics.
This company blocked my wife from one of the WhatsApp groups when my wife complained about poor service. We then recently discovered that they have a fee for pensioners and although they were aware that I have been a pensioner for over 4 years, they charged us more than double the fee for pensioners all this time. When we discovered this, we informed them on 09 September 2025 that we are cancelling our contract with them. The lady we informed, assured my wife that we will still be covered to END SEPTEMBER 2025 and that they will cancel the debit order. They attempted to keep us as a client with the reduced fee they charge pensioners. We declined. Now on the 1st October 2025, they deducted another full payment (not pensioner fee). When I queried this, they claimed we only cancelled on 25 September 2025 (which was the date when we declined their reduced fee). When that attempt did not work, they claimed they sent me a cancellation document on 25 September and that document was proof that I was aware of an applicable 1 month notice period. When I requested proof of the e-mail where that alleged document was sent, they could not provide it because such a document was never sent. So when this attempt did not work either, they ignored the fact that we were assured by one of their employees that the debit order would be cancelled and we would still have security cover until the end of SEPTEMBER (NOT OCTOBER) and claimed this one month notice period was part of the original contract. I have proof of all of this. So, beware!!!
0 replies
26 months ago
No Assistance With *****.
We recently wanted to help my nephew to buy a car. We found an "Auctioneer" who claimed they give the public an opportunity to buy before the vehicles go to auction. To cut a long story short, we were requested to pay a R30,000.00 deposit which would allow us to view the vehicle at its enclosed location. We paid the deposit, only to find no such auctioneer existed at the address given. When we tried to call them, obviously there was no reply. We immediately contacted ABSA ***** department and notified them. Since we have seen other banks with fairly good safety measures to protect against such *****, provide refunds if their clients are involved in ***** like this, we contacted ABSA ***** division and asked for their assistance to get a refund. Even after speaking to several senior employees at other ABSA branches and to a lawyer, who all agreed that ABSA should refund this ****** money, ABSA ***** department was just not interested and basically said it was my problem. So before banking with ABSA, if you are involved in internet transactions from time to time, be extremely cautious, because you could end up in a situation like I did.
56 replies
27 months ago
More Service Like This Please!
We visited the Centurion showroom and dealt with a lady called Grace. She was extremely helpful, knowledgeable and friendly. The head office also kept us informed of progress all the time. It was truly a pleasure doing business with this company.
0 replies
33 months ago
****
This so-called pre-auction sales company is a ****. We paid RS Liquidations a deposit of R30,000.00, only to find that the place where we were supposed to view the vehicle was actually a paper & pulp business. A person by the name of Konrad (more than likely ****) told us he had this repossessed car and the bank only requires payment of the outstanding amount plus a small fee (for the car in question, this amount was R60,000.00). We had to pay a 50% deposit to secure the vehicle and to get a code so that we could go view and test drive the vehicle. As I said, the address we were given turned out to be a paper & pulp business and we only received voicemail when trying to phone "Konrad". They advertise on Facebook as well. So, please beware. You could end up losing lots of money.
0 replies
39 months ago
Shoutout To Aon Insurance Broker
Aon insurance brokers, and in particular a person named Stephen Visser, has consistently provided service like I have never experienced before. I hope he does not see this, because I don't care if there are cheaper short term insurers out there, for this kind of service I am absolutely prepared to pay a premium if required. My wife was hijacked recently and a number of things were stolen. I had absolutely a minimum input and the whole matter was completed without problems. After the traumatic hijacking it is so pleasant not to fight with insurers as well. I must add that the actual insurer is Santam and their service and assistance was also top class.
56 replies
51 months ago
Be very wary of Takealot.
I ordered two sets of resistance tubes from Takealot. Twice they delivered something inferior and cheaper than the items I had paid for. On the third exchange, they decided there was only one of these items left (which co-incidentally was on sale when I ordered and paid for it). More than once during these exchanges I would receive one e-mail stating that the item was no longer in stock and then on the same day receive a different e-mail stating that the item would be replaced. It has now been almost a month since I ordered and paid for the two items and I still have nothing to show for it.
0 replies
53 months ago
Terrible Service From ABSA Insurance.
On Saturday, 27 November 2021 a Dis-chem delivery person arrived to deliver some medication. We opened the electric gate for him and he entered. When we closed the gate again, the one pillar against which the gate guides were mounted, broke, causing the gate to fall down. People from Mamba security and people from a neighbourhood group helped us to pick up the gate and chain it to the pillar at the other end just so that there isn't a gaping hole in the wall. The result is that we were locked inside our own yard because my wife and I are pensioners and cannot handle that gate on our own. We submitted the claim to ABSA on Monday, 29 November 2021. It is now Tuesday, 07 December and we are still locked in. Fifteen e-mails to ABSA went unanswered. When we called during last week to establish progress we were told they are waiting for the damage report. This report was submitted two days prior to our enquiry. Now, more that a week after the incident when we enquired about progress again, we were told they want a police report and case number. When we wanted to know why, they said because we bumped the gate with our car, causing it to fall over. So, they totally fabricated a story on their own, without talking to us, just to delay the process. Good thing we have two witnesses. They also claimed that assessors were here and they were the ones who submitted this information. The assessors they referred to were nowhere near our house. So we are still trying to get the problem resolved and it seems that instead of providing the service that we pay a lot of money for, ABSA prefers to argue, delay and make false statements.
53 replies
63 months ago
Kudos To Postnet Karaglen.
The person at Postnet Karaglen (Warren) helped prevent us from being scammed by a person in Cape Town. This person attempted to "buy" a camera through PayPal, without paying for it. Warren ensured that even after the parcel was delivered at Postnet in Cape Town, it was not released until we were paid. Obviously the payment was not made and the parcel is now on its way back to us. This is the kind of service we need more of in this country.
0 replies
63 months ago
PayPal Scam.
We have just had an incident where a person from Cape Town wanted to buy a camera from us. He insisted we do it through PayPal. PayPal sent an e-mail saying that we will get paid a few moments after the parcel has been sent from here (JHB). Later their story changed to it would only be paid after 48 hours and only once the parcel has been delivered. Fortunately we were able to recall the package from the Cape Town branch of the courier service (The Courier Guy- and by the way this company has been extremely helpful and kind. Without them we probably would have lost the camera). I don't know how this dishonest "buyer" managed to involve PayPal in the scam, but people must be very cautious.
0 replies
90 months ago
Bitdefender SCAM.
I bought a new PC with Windows 10OS (my previous PC operated on Windows 7). Suddenly I could not access my on-line banking. After a long struggle it turned out that Bitdefender was blocking my access. I tried to get assistance from Bitdefender but to no avail. So, eventually I uninstalled Bitdefender and loaded Kaspersky. Problem solved!!!!! Now, approximately two months later R900.00 was deducted from my credit card WITHOUT A REQUEST OR AUTORISATION FROM ME, for a Bitdefender "renewal". For heaven's sake, I don't even use Bitdefender anymore (and never will again). This is nothing other than FRAUD!!!!!! So, a friendly warning........... STAY AWAY FROM BITDEFENDER!!!!!!! I am also not the only one who has had this experience with Bitdefender. Don't take my word for it, just go look at forums on the internet.
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)