Active since May 2014
Hi Manageress of WAXIT LAGUNA LANGEBAAN, I wanted to let you know that I won’t be returning to the salon. A personal matter one of your the******s discussed privately during my visit was shared with other staff, which made me uncomfortable. Discretion is important to me, and this experience affected my trust. I felt it was important to give this feedback. Kind regards, Ellie
Good day, I am writing to formally report an ongoing and unresolved issue regarding a damaged Zoom Fibre installation box located on the verge of one of the properties in Shelley Point, St Helena Bay. The enclosure has been damaged for several months, and as a result the lid/cover no longer closes. This leaves the internal components completely exposed. As the installation was done by Zoom Fibre within the estate, responsibility for maintenance, safety compliance, and repair falls under your organisation. Key concerns: The open and exposed equipment poses a clear safety hazard to residents and visitors. Any injury, incident, or damage resulting from this exposed infrastructure would reasonably fall under Zoom Fibre’s liability. Attempts to resolve this through your AI support bot have been unsuccessful after multiple interactions and considerable time wasted. Representatives on site during the property development had previously assured that the matter would be attended to, yet months have passed with no action. This requires immediate attention. Please arrange for a technician to repair or replace the damaged enclosure as soon as possible and confirm a scheduled date. Kindly acknowledge receipt of this message and provide a timeline for resolution. Thank you,
I am extremely dissatisfied with the handling of my return and refund request. Despite having returned the merchandise several months ago, I have yet to receive my refund. Your team continues to advise me to liaise with my financial institution. However, my bank has confirmed that they cannot trace or investigate a refund without the necessary proof from Adidas. I therefore formally request the following: The exact date the refund was processed. The amount refunded. The Refund Reference Number (ARN) or proof of refund transaction. Please note that without this documentation, my financial institution cannot assist me, and responsibility rests with Adidas to resolve this matter.
FNB Business Banking has been an incredibly frustrating experience. The staff are unhelpful, seem ***********, and appear more interested in following rigid procedures than actually assisting clients. Every interaction felt like a struggle, and there is a shocking lack of willingness to resolve issues efficiently. This is by far the worst experience I’ve had in the banking industry, and I would caution any business considering FNB to think twice.
A big thank you to Aubrey Weir from the Department of Labour - Vredenburg! He did everything in his power to assist me with my UIF continuation payment. He followed up with the paymaster and went out of his way to revert to me with an update. I was stunned, Aubrey Weir's friendly service was beyond my wildest expectations
The representative, Lerato Sibanyoni from Standard Bank Insurance was an absolute pleasure to talk to during the most difficult of times. She empathized with me, was helpful, informative and friendly throughout the conversation. It was a pleasure in today's time and age to receive excellent service for a change... Thank you very much Lerato!
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