VR
Vicky R
Active since Aug 2009
23
Reviews
0
Industries
Reviews
23 reviews7 months ago
Sureway Funeral Directors certainly goes that extra mile
When a loved one passes away suddenly, it can be incredibly difficult to process what’s happening, and making clear decisions feels almost impossible. After calling the ambulance, we were told there was no clear plan for where to take our loved one's body because there was no funeral policy in place. This harsh reality sank in as we began contacting funeral homes, only to find that the prices they quoted were overwhelming and far beyond what we expected or could afford. During these distressing hours, we were told to contact Sureway Funeral Directors, not knowing what to do, Ronel’s compassion and willingness to help in every way possible meant so much to my family. Sureway truly went beyond and stayed in continuous contact. I am deeply grateful to Sureway Funeral Directors for their exceptional service and kindness during the most difficult time. Thanking you most kindly
0 replies
24 months ago
POOR POOR TO NO SIGNAL ..... EVERY DAY
I must say Rain is spot on as far as monthly payments are concerned, with reminders when your account will be debited. BUT when it comes to their actual SERVICE that you PAY FOR, there's ZERO interaction. RAIN does not understand that I AM the account holder, and that the router is WITH MY SON (2 different locations). Rain will call me, and I've asked them on numerous occasions to contact MY SON, WHICH THEY NEVER DO!!!!! How does one resolve this terrible signal, that's CONTINUOUSLY on-off, which we've had since the beginning of the year? We could blame loadshedding the first few months, but there's been no loadshedding SO WHAT IS UP WITH RAIN'S SIGNAL, THAT WE PAY FOR BUT DON'T RECEIVE?????? HOW DOES ONE GO ABOUT CANCELLING THIS TERRIBLE SERVICE FROM RAIN? I WANT TO PAY FOR SOMETHING THAT ACCTUALLY PROVIDES THE SERVICE I PAY FOR!!!!
106 replies
27 months ago
Sheet Street River Square unskilled staff
What is happening at Sheet Street - River Square? There's just ZERO customer service! Not one staff member greeted or asked if I needed assistance.....nothing!! I could not find a flat sheet to match the fitted sheet, queried this only to be told that's all they have. I battled to get the bath sheets from the highest shelf, nothing from the two staff members, they just continued singing with the music. Checked the towels I selected, only to find that the hand towels are not as stated on the shelf, but bath towels. I went back to the sheets, to be greeted by a 3rd staff member. I actually mentioned that she was the only staff member that greeted. I queried the flat sheets with her, only to be shown white sheets, when I'm looking at grey. What horrible service. Whatever I wanted to buy from Sheet Street, they showed ZERO interest or just plainly, DON'T HAVE! My advice to the public is, rather go to Mr. Price in River Square, their staff actually assist you in finding what you are looking for.
56 replies
27 months ago
CCD inept to deliver a bank card
CCD does not deliver as arranged, then sends a message early the following morning, stating that we weren't available, which is a blatant lie! What annoys me, is the fact that they blame the public, for their own incompetence, as can clearly be seen from all the other complaints online. My advice to CCD would be ... Get with the program, stop blaming others because you cannot deliver on time..... Or is this your way of charging additional delivery fees?
116 replies
41 months ago
Money grabbing
I wonder if this facility is JUST about MONEY or caring for your pets? So far 4 dogs was put down, and it always seems to be cancer. We took our Yorkie in because she was lethargic and was told she needs to go on a drip, that was on a Thursday morning, and the she'll have to stay there until Monday at a cost of 5K+. Friday morning her whole body was swollen, even her ears and she had to put down. Two weeks later we received an sms to pay R5266-25 and a few days after that received an email of condolences. Today low and behold we receive an sms to pay the R5266-25 at 08h09 and another sms at 08h25. Our first and last standing 18 year old dog is still around, but we are petrified should we have to take her to the Vet, because we know exactly what's going to happen as per the previous 4 dogs. Oh and she still chases the feral cats out the yard.
0 replies
47 months ago
Limited to zero MTN signal provided to rural areas
My advice to people, is to …. STAY AWAY FROM MTN. Just look at how many people are complaining about NO SIGNAL in their relevant areas. The fact that there's been zero response from MTN on Hello Peter; speaks for itself; loud and clear ….. MTN doesn't give a damn!! Loads of people from the Vaal area have complained to MTN about no coverage since December 2020 and we are still battling. My signal stays at 2 bars. I don't receive calls and continuously have to call people back. Sometimes I only get notified hours or even 24 hours later, about a missed call or even messages. I can't wait for this contract to come to an end. Most likely going to end up in a problem (MTN no service), when I do cancel. Pathetic at its best!!!
0 replies
61 months ago
STAY AWAY from MTN South Africa
People STAY AWAY from MTN! They advertise these beautiful adverts, but there is no aftercare service, once you have signed a contract - SO BEWARE! I have been complaining about NO COVERAGE in my area for months now and MTN's response was that the TELKOM tower was off line (JUST ONE DAY) ... so what's happened to the 3 months of NO COVERAGE? I've sent emails, which falls on MTN deaf ears (known as NO MTN SERVICE WHATSOEVER)! VAALMARINA based on the VAAL DAM have had hardly ANY COVERAGE since December 2020 and to date MTN have DONE ABSOLUTELY NOTHING about it. No one can get hold of me, so why am I paying for an MTN contract that I CANNOT USE? THE FACT THAT THERE'S ALSO ZERO RESPONSES FROM MTN SPEAKS VOLUMES. Wake up people ..., do your homework BEFORE you sign a contract with MTN.
0 replies
63 months ago
MTN cannot deliver after care service even client service is non existent, they can only COLLECT MONEY!
Netstar is seriously going from BAD to WORST. First they handed us over to NuDebt for 2500+ during the Covid-19, I've sent them proof of lawyers attending to us not being paid by a contractor we did work for Jan & Feb 2020. They kept insisting we pay the money. Money slowly came in and we paid our debt to Netstar in 2 months. I've been getting invoices not understanding why we are now paying less. To get hold of ANYONE at Netstar is another miracle, you call you get cut of, you can spend a whole morning just trying to communicate with Netstar and even after chatting to someone, you're still no further than when you started. Netstar decided to not invoice us for our 2 trucks only our vehicle. DO YOU THINK WE CAN GET ANY HELP FROM NETSTAR TO RESOLVE THIS. NOOOOOOOOOOO! Spoken to Stanley he was going to call us back about 3 weeks ago, last week we called again and was informed that they've handed our ACCOUNT OVER BECAUSE WE HAVEN'T PAID R380????? IS THAT ALL NETSTAR CAN DO COLLECT MONEY. Why can NETSTAR not resolve problems that they've created?? 1) Their call centre sucks - no satisfactory results there, that's if you get through! 2) Even if you do get through to ANYONE at NETSTAR there is just NO FURTHER FEEDBACK - NO ONE CALLS YOU BACK!!! 3) The best performance by NETSTAR is to pass you on to the next person, until the call gets dropped .... oops! NO CALL BACK!! My advice to everyone out there choose very wisely before you signup with NETSTAR, because there IS NO AFTER CARE SERVICE once they collect your hard earned money every month.
0 replies
63 months ago
BEWARE PEOPLE - MTN could not be bothered with areas without coverage
We have been without proper signal for months now, and I'm seriously tired of MTN's empty promises. Numerous residents in Vaalmarina have complained to MTN about there being no coverage (signal), which has been carrying on since end December. I'm paying for a contract I can barely use?? I don't receive phone calls but only notified of missed calls. Trying to call someone is almost close to a miracle. MTN have been notified of the batteries that was stolen prior to Covid, yet they've done NOTHING to REPLACE the BATTERIES or to put PROPER SECURITY in place. MTN, have not even made an effort to repair the fence, anyone can walk in. If this is something I have to look forward to with MTN, then I need to switch to a subscriber that actually gives a damn about their clients. THIS IS UNACCEPTABLE SERVICE FROM MTN,
0 replies
69 months ago
Admed Guardrisk does not pay GAP cover claims, they can only repudiate
Admed Guardrisk GAP Cover gladly takes your money every month to assist you with any shortfall that is NOT COVERED BY THE MEDICAL AID. I've submitted several claims for my RETIRED PARENTS, so far Guardrisk has ONLY PAID FOR ONE claim submitted. Every other claim submitted has been repudiated!!! Oh and by the way they communicate with you via email all through the claim process, but AS SOON as the claim is repudiated you receive AN SMS?!?!? My advice to everyone out there, please do your research before you join companies that provide GAP Cover, because they promise you the moon, but don't deliver when it comes to PAYING OUT CLAIMS. Daughter of the Parents battle with the claims, can you just imagine how my late mother had to battle to submit a claim, you receive plenty emails about outstanding required documents, then BAM they hit you with an SMS; the claims has been repudiated.
106 replies
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5 Star
2 (8.695652173913043%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
21 (91.30434782608695%)