TM
tshepo M
Active since Jun 2014
24
Reviews
0
Industries
Reviews
24 reviews1 month ago
Improve your standards
I'm writing to express my disappointment with the customer service I witnessed at the dental department reception. As I sat in the waiting area, I noticed a stark difference in how staff treated patients based on their race. The receptionist greeted Caucasian patients with big smiles and warm welcomes, but African patients, including myself, were met with a stone-faced expression and lack of enthusiasm. It's disheartening to see such unequal treatment, especially when we're all paying customers. This double standard isn't reflective of the doctors or medical staff, but it's clear that some staff need training on treating all patients with equal respect and kindness. 😊 Sincerely, Tshepo Mogano
0 replies
1 month ago
Good service
Here's the updated letter: Dear Shoprite Team, I wanted to express my heartfelt appreciation for the exceptional service I received from cashier Tshegofatso POGOTI LEWELA at your Tswane Mall, Mamelodi store. It was a breath of fresh air to be served by someone so warm, helpful, and genuinely happy in her role. What's even more impressive is that Tshegofatso serves with a smile in a township store - that's the kind of service we need more of! Her positivity and helpfulness made my shopping experience truly enjoyable. Transaction details: Date: 16 March 2026 Time: 10:01 Store: 9967 Receipt No.: TXN175 Thank you, Shoprite, for investing in team members like Tshegofatso who make a difference in local communities. I hope you'll keep inspiring more staff to follow her lead 😊. Sincerely, Tshepo Mogano Jr
0 replies
1 month ago
Vodacom the Grove mall
Excellent service from Edwin at Vodacom The Grove Mall! He went above and beyond to assist me with my sim swap. Very helpful, patient, and professional. A breath of fresh air compared to my previous experience. Kudos to Vodacom for having staff like Edwin - he made my day! 👏"
53 replies
7 months ago
Do not have internet for 3 business days
Router Configuration Details - Device MAC Address: e6:b1:0c:aa:4f:4b (Randomized) - Assigned IP Address: 192.168.8.157 - Gateway: 192.168.8.1 - Subnet Mask: 255.255.255.0 - DNS Servers: fe80::ee3c:bbff:fee1:644e%wlan0, 192.168.8.1 - Configured Connection Speed: 292 Mbps (Transmit) / 175 Mbps (Receive) - IPv6 Addresses: * fe80::e4b1:cff:feaa:4f4b * fdec:3cbb:e164:4e00::e4b1:cff:feaa:4f4b * fdec:3cbb:e164:4e00:41bc:45f6:2c19:2589 **Issue Description:** Despite our account being fully paid and up to date, we have experienced a complete loss of internet connectivity for an entire month. While our router shows proper network configuration (as evidenced by the technical details above), there is absolutely no internet service reaching our location. This is completely unacceptable and highly unprofessional service delivery. Impact on Our Operations: This 3-day outage has caused severe disruption to our daily operations.
0 replies
17 months ago
Concerns regarding inconsistent treatment of callers on-air
Power FM Management Dear Sir/Madam, Re: Concerns regarding inconsistent treatment of callers on-air I am writing to express my concern, and that of many fellow listeners and callers, regarding the inconsistent treatment of callers during live broadcasts on Power FM. While i appreciate the platform that Power FM provides for discussion and debate, i have noticed a disturbing trend of favoritism towards certain callers. It has become apparent that some callers are afforded more time to express their opinions, while others are abruptly cut off without warning or explanation. This lack of professionalism is not only frustrating for the affected callers but also undermines the credibility of the station. As loyal listener and caller, I believe that it is essential for Power FM to maintain a fair and impartial approach when engaging with callers. I understand that time constraints may sometimes necessitate the interruption of a caller; however, a simple courtesy of informing the caller to "wrap up" or "conclude their point" would go a long way in maintaining a positive and respectful on-air experience. I value the role that Power FM plays in facilitating important discussions and debates, and I appreciate the dedication of your team. However, I urge you to address this issue and ensure that all callers are treated fairly and with respect. I look forward to your response and to continuing our engagement with Power FM. Yours sincerely, Tshepo Mogano Jr
0 replies
19 months ago
Contract Cancellation and Harassment Concerns: Request for Immediate Resolution
Contract Cancellation and Harassment Concerns: Request for Immediate Resolution Dear Cartrack Management Team, I am compelled to bring to your attention a pressing matter regarding the cancellation of our contract (Reference Number: Ticket#101674579, policy no moga02009 in 2021. Despite submitting the requisite cancellation form and explicit communication, your organization has consistently failed to update its records, resulting in incessant and unprofessional contact with my parents. This persistent harassment constitutes a flagrant violation of their rights under the Consumer Protection Act and the Protection of Personal Information (POPI) Act. The continued disregard for our cancellation request and lack of adherence to industry standards is alarming. In light of this, I respectfully yet urgently request: 1. Immediate cessation of all communication with my parents. 2. Confirmation of contract cancellation and update of your records. 3. Implementation of staff training to ensure professional conduct. To avoid escalation to regulatory bodies, such as the Office of the Ombudsman or the National Consumer Commission, I expect a comprehensive response regarding the actions taken to address these concerns within 72 hours. Please find attached supporting documentation, including: - Contract cancellation email (2021) - Completed cancellation form I appreciate your prompt attention to this matter and look forward to a satisfactory resolution. Sincerely, Tshepo Mogano Jr (Independent Candidate) Show quoted text
53 replies
22 months ago
EXTREMELY BAD SERVICE
To the Directors of Standard Bank, I am writing to express my extreme dissatisfaction with the service I have received from standardard Bank recently. As a business owner, I rely on timely and reliable banking services to manage payroll and other critical financial operations. Unfortunately, due to what I am told is a "technical issue," I have been unable to pay my employees on time. My experience at your branch today was nothing short of chaotic and disorganized. Your staff appeared overwhelmed and unable to provide any meaningful assistance. Attempts to contact my business banker have been futile, with calls going unanswered and promises of callbacks unfulfilled. This situation has not only caused significant financial inconvenience but has also led to unnecessary costs and wasted time on my part, driving between branches in search of a solution to a problem that seems to originate solely from Standard Bank’s end. As a result of this ordeal, I have decided to move my business account to a financial institution that prioritizes professionalism and customer service. It is clear to me that Standard Bank is failing in these regards. South Africa’s banking sector needs to foster more competition and accountability. Institutions like Standard Bank should not be allowed to continue providing subpar services while taking advantage of the limited options available to consumers. I urge you to address these systemic issues promptly and take the necessary steps on all social media platforms, to ensure that other customers do not suffer similar hardships in the future. Ashley Davis from Standard Bank shame on you. Mr Steenkamp shame on you. Sincerely, Tshepo Mogano Jr 065 839 7603
53 replies
27 months ago
Exorbitant prices
The stuff at silverton shop are very nice and very helpful But the costs are exorbitant, i paid for internet at R1 per minute and i found it very odd as its for free to go on internet at Van der hoff and pay for printing and other services. I understand that its maybe a franchise but at least the stundard should be near equal. Thank tou
0 replies
29 months ago
ABSA CREDIT CARD CLOSING
Me and my wife have tried closing a credit card that we paid off at a brunch in Pretoria and we couldn’t due to the fact that we have to first call some call Center and we ended up not able to close it cos the lines were bus. We were promised that an agent will call yesterday and we are still waiting and the account is busy building up charges. I’m disappointed because when my wife opened the account it was done easy at a brunch, it was supposed to be equally easy to close the account at a brunch.
73 replies
39 months ago
City of Tshwane is useless
Fred messenger street at palm lane there is two issues; 1. Our electric box is burning slowly 2. We need speed humps and have been waiting for feedback!!!! Tshwane Municipality is rotten and useless to the core!!!
0 replies
Review Distribution
5 Star
4 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (4.166666666666667%)
2 Star
1 (4.166666666666667%)
1 Star
18 (75%)