CP
Clinton P
Active since Jul 2014
15
Reviews
0
Industries
Reviews
15 reviews5 months ago
False promises
I spoke to Wayne, the assistant Manager of the Auto Pedigree branch in Strand. He was very helpful and informative. We were in contact regarding a Suzuki Swift which he personally took as a trade in (from someone else) and thereafter offered me the vehicle at an excellent price. The reason for the low price was due to him trading it in, him being assistant manager, and the car not being advertised as yet. This was literally too good to be true as it included a warranty and on the road fees. A few days later I got a call saying that the Manager and Regional Manager had to sign off the car at that price, ultimately they did not, and now I'm left without a car. While speaking to Wayne he guaranteed the vehicle was mine and also mentioned that he had done this numerous times, IE, get a buyer before the car gets listed. Either I was the unfortunate one this time or he sells false promises.
159 replies
5 months ago
Rude customer service
If I could give negative stars I would. Their service buffers numerous times. My recently interaction was to inform that I will not be renewing my subscription with them and they literally said the following: "Good for you. We do not care. Thank you. Peter Technical Support & Customer Service Manager" Rather stay away from them.
0 replies
5 months ago
Excellent customer c...
Excellent customer care and always willing to go out their way
71 replies
8 months ago
Be careful when buying
We bought a Ford Fiesta from Getworth, Milnerton, in June 2024 from Keisha. Even though the sale was easy, there were 2 issues with the car that was promptly attended to. One of the issues was the brake light not working. Initially the bulb was replaced but the fault persisted so we were directed to Best Drive and we were informed it was a loose connection. This month, August 2025, I called Getworth as the problem was noticed again. I spoke to Robyn and after a few days was told the following: "As your vehicle is now outside both the 30-day promise and the 6-month CPA cover, we regret to inform you that we are unable to assist further on this matter." My argument is that this is not a new matter, it was a matter that was reported before and "fixed".... I am not an electrician, but if the problem reoccurs by means of "loose connection" surely it should be investigated as to why there is a loose connection. Their lack of concern after the 6 months is pathetic. I mean if it were a new issue I would not have reported it to them as it is new. However, this was a matter that was attended to twice. If you do buy from them just be careful as they are probably overlooking issues and then you end up with issues like this. They could have asked us to bring the car in and then they can see what can be done, but to take no responsibility is poor service.
2 replies
13 months ago
This is just my experience, maybe you will have better luck.
I bought two vehicles from THORP dealership and both vehicles I had problems with. Let me start with the Chery which I bought last year. From day one there was a problem with the brake lights staying on after the car is switched off. I also had to have the battery replaced. The most important issue was that the car lost acceleration and on numerous occasions I was almost in accident due to this. After taking the car to the dealership numerous times I was told that there was no fault with the vehicle. The car was also taken to Table View, and after numerous back and forth it was identified that the brake pedal was too sensitive and that's what caused a loss of acceleration and the break lights being on while the car was still off. Bear in mind that this vehicle was bought new and not a second-hand. After those incidences I decided to do a sell back to the dealership at a loss. I then bought the Haval Jolion HEV, also knew. The problem with this vehicle is that the aircon pump needed to be replaced. I uplifted the vehicle on Thursday (20 March 2025) and in the presence of the service consultant I tested the aircon and it was working perfectly with no noticeable noise. Guess what, the noise is back again and making that same horrible sound. Added to this matter, my sunglasses and a few other belongings was taken from my vehicle. I've had many vehicles and I've never had such pathetic service from a dealership. I've also never had such a bad experience where the customer, as in myself, feels like I am the one at fault and maybe I'm imagining these faults. After that incident with the Chery I would have at least expected the dealership to apologize for their mishap because that was a safety concern. It's just weird that all of the sudden the problem was identified. Why must I go back and forth and why can't the service department doing the job right the first time. I can almost guarantee that this complaint is going to fall on deaf ears, just like I can guarantee I will never see my sunglasses again. So currently I'm stuck with the Haval that has a horrible aircon noise, which was already replaced, and I'm assuming I have to bring the vehicle in to be "checked" again and then the vehicle taken to Table View again because plumstead does not have a technician. Unfortunately for me Plumstead has the closest service department to me so I will have to take it back there. I will definitely not recommend this dealership to anyone, maybe that's why so many people are leaving, but that's an assumption. To sum up and highlight the FACTS. 1. I bought a new Chery which had a problem with the brake pedal. It was taken back and forth to Table View and on numerous occasions no fault was found. 2. I bought a new Haval which had the Aircon pump replaced. 3. Money was ****** from my center arm rest. (I know you the staff will deny it, but I deliberately left money there because previous when the car was "checked" money also went missing). 4. Based on the above I know that someone at the service department stole it.
0 replies
36 months ago
Nithen Bachoo
I am not sure whom to contact. I am trying to contact Nithen Bachoo regarding a facilitator course he did from 23 June to 27 June 2014. I need that certificate for myself, but he has not responded to my email which was sent 13 March 2023. Can someone please assist.
106 replies
39 months ago
Stay away from Cell C
I changed my banking details with them in October 2022. In November 2022 the money was not debited from my account and I received that unpleasant sms to pay. I called the call center and was told it sometimes takes longer than a month to take effect so I made an EFT payment. In December I received my statement with a R70 penalty fee and I called the call center on my due date as the money was not debited and was told my account is NOT in arrears and it would reflect later on so I did not pay. A few days later I received that unpleasant sms yet again. I called in and made another EFT payment, including the R70 penalty fee. In the January 2023 statement I noticed there was 2 penalty fees of R70 each, so R140. I called in yet again because in total that is R210. They said I paid the account late and when they tried to debit the account there wasn't funds available. On 19 January 2023 I called the call center AGAIN. I informed them I will NOT pay the penalty fees due to Cell C negligence. I made an EFT payment, but R 140 less than the statement. On 27 January 2023 I received an email/sms stating I am R140 in arrears. I downloaded my bank statements and sent it to Cell C from an email address I got from the consultant. I called today 30 January 2023 to get feedback from a case I logged and they said that the bank statements are not reflecting on there system and that I still owe R140. I resent the documents today. Stay away from Cell C when money is involved.
1432 replies
45 months ago
Locked my keys in th...
Locked my keys in the house and they responsed quickly and kept following up with us
134 replies
Review Distribution
5 Star
3 (20%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
10 (66.66666666666667%)