OM
onka M
Active since Jul 2014
42
Reviews
0
Industries
Reviews
42 reviews1 month ago
Very good service
A very good service from zamokuhle and his staff, I went there looking for some items, I could not see the item, firstly he offered me a basket as I was walking in the shop looking for this items, I had already gotten two outfits that I didn't go there for, I had that on my hands,.. He then paged two of his staff to look for the items that I was looking for, guess what, he got the item in the stock room, had it not been by him, I would have left without the items... People that works for other Mr price stores, go to Sandton to learn customer service
0 replies
1 month ago
Good service
A very good service from zamokuhle and his staff at Sandton Mr price
0 replies
13 months ago
The service we are receiving from your consultants is extremely poor and unacceptable. The level of inefficiency and lack of support is shocking.
Horrible experience from evaluator
159 replies
14 months ago
Bad experience with agents
Horrible service I have been trying to get fiber connected for over 2months , all I get is *********** rude agents. Stay away from this fiber. Horrible
0 replies
17 months ago
Extremely Poor Service and Product Quality
I am writing to express my extreme dissatisfaction with the service and product I received. I purchased a pair of shades online for R880, and they arrived in torn packaging. The shades themselves were far from new – the handles were loose, and they looked used. Upon trying them on, they were far too big. I immediately logged a ticket to request an exchange, only to be informed that I would only receive a refund for a quarter of the amount I paid. Feeling disappointed and dissatisfied, I reluctantly accepted this and attempted to move on. To make matters worse, someone from your team attempted to contact me once. I missed the call because, like most people, I have work commitments and cannot always answer my phone. Instead of trying again, the ticket was closed without any resolution. Frustrated, I gave the shades away, only to discover they were still too big for the person I gifted them to. I sent another email to express my dissatisfaction, only to receive a call from a staff member with a poor attitude. Instead of addressing my concerns, she used the opportunity to “educate” me about how to navigate your website and log a ticket. how to check the nearest branches that i would have gone to. To say I am disgusted would be an understatement. The quality of your products is unacceptable, and the customer service experience has been even worse. I expect better I hope this matter is escalated and addressed appropriately
56 replies
17 months ago
Extremely Poor Service and Product Quality
I am writing to express my extreme dissatisfaction with the service and product I received. I purchased a pair of shades online for R880, and they arrived in torn packaging. The shades themselves were far from new – the handles were loose, and they looked used. Upon trying them on, they were far too big. I immediately logged a ticket to request an exchange, only to be informed that I would only receive a refund for a quarter of the amount I paid. Feeling disappointed and dissatisfied, I reluctantly accepted this and attempted to move on. To make matters worse, someone from your team attempted to contact me once. I missed the call because, like most people, I have work commitments and cannot always answer my phone. Instead of trying again, the ticket was closed without any resolution. Frustrated, I gave the shades away, only to discover they were still too big for the person I gifted them to. I sent another email to express my dissatisfaction, only to receive a call from a staff member with a poor attitude. Instead of addressing my concerns, she used the opportunity to “educate” me about how to navigate your website and log a ticket. how to check the nearest branches that i would have gone to. To say I am disgusted would be an understatement. The quality of your products is unacceptable, and the customer service experience has been even worse. I expect better I hope this matter is escalated and addressed appropriately
0 replies
34 months ago
Unfair business practice
I was told that I cannot be given my refund because they do not have the stalk of what I bought at fourways mall. What a poor service for such a big company. The so called store supervisor with a rotten attitude. I want my money back not a gift card . I have a receipt. Pick n pay is such a huge company to have not facilities to refund back to the account
60 replies
34 months ago
Stinky service
Stinky service I was told that I cannot be given my refund because they do not have the stalk of what I bought at fourways mall. What a poor service for such a big company. The so called store supervisor with a rotten attitude. I want my money back not a gift card . I have a receipt. Pick n pay is such a huge company to have not facilities to refund back to the account
0 replies
37 months ago
Poorest quality of pots
I bought the R15.000 cast iron pots , I have them for 10days, I used them ones and washed them ones... the pots that a supposedly meant to last me a lifetime, are already rusting . I wrote a bad review on their Instagram page and it was deleted immediately, which that explains why wen I went through their page to look read their reviews before buying there was only good reviews, they delete bad reviews. Please make sure you DONOT buy this pots from lemogan. I want this contract canceled and I want them to come and collect this pots.
53 replies
39 months ago
Scammed by the bank fnb
So I had a credit card fraud done on my account Now fnb is busy harassing me with their collection department demanding the money that I didnt even use, mind you the so called investigator said he will escalate the query to the management and I'm still waiting. Then this calls.
56 replies
Review Distribution
5 Star
2 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (7.142857142857143%)
1 Star
37 (88.0952380952381%)