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Active since Jul 2014
23
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Reviews
23 reviews32 months ago
Bonitas short deduction and suspension without any notice
I have been a member with Bonitas for a few years. The 1st of August 2023 they deducted an amount (which is not the full monthly amount) .... and I have not received any correspondence on this short collection amount .... and yesterday I was informed that the membership has been suspended. So now we are without medical cover for how long I don't know. Not sure why we have to suffer if they short deducted (there was more than enough money in the account).
192 replies
42 months ago
More Money Less Service
Bad service no matter on which plan you are - even on the top plans ... you pay but receive no service. One problem after the other more and more money .... You can also not talk to an agent as they have changed their system ... so you talk to yet another robot. They also have this Back and Neck Program but it would not help to have the problem sorted as it is not muscle related yet it is for a fusion.
665 replies
43 months ago
Waiting ...
Applied for a loan to consolidate debt ... waiting 7 working days for a reply. Phoning does not help they just say it has been escalated.
133 replies
43 months ago
Update payment history stays history ;-)
How can anybody have their credit status improved in SA if the banks don't update the payment history on the systems after numerous requests and enquiries.
1064 replies
43 months ago
Expired in SA
How can anybody have their credit status improved in SA if the credit bureaus are not getting back to you after numerous requests and enquiries.
0 replies
43 months ago
Expired in SA
How can anybody have their credit status improved in SA if the credit bureaus are not getting back to you after numerous requests and enquiries.
931 replies
43 months ago
Bad Experience with Experian
I have been paying my debt (debit orders going off) and yet they are not improving my credit rating ..... I'm in need of buying a vehicle but with a bad rating I can not get finance.
665 replies
46 months ago
Don't advertise what you can not honour.
We went to Casa Bella for supper last night (12th July 2022). When I got the bill I requested them to give me the 10% discount on presentation of my Silverstar Casino card as per their advertising when you enter their doors ... So the guy gave it back to me and I could not really see as the lighting was very dark. I though he had deducted the 10% .... only to realize when I got home and had a look at the slip that the 10% was never deducted. I had paid a 10% tip on top of this.
0 replies
49 months ago
Need some assistance
Tried to get hold of a letter/statement to confirm that I do not owe them any money. Can not get hold of them and they are not replying to any e-mails.
0 replies
52 months ago
Love loosing business
I want to backdate my termination letter to end the current membership end of Nov 2021. I want to go back on the medical aid on a cheaper plan starting from 1st Feb 2022. They have not really being very helpful. Would they rather prefer loosing my business or assist me.
106 replies
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0 (0%)
4 Star
0 (0%)
3 Star
1 (4.3478260869565215%)
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0 (0%)
1 Star
22 (95.65217391304348%)