BW
Barry W
Active since Jul 2014
15
Reviews
0
Industries
Reviews
15 reviews3 months ago
Stop ****ming people!
Regarding the botched repair on my oven four months ago: the door remains off its hinges due to your technician's negligence. I have attempted to resolve this amicably, but you have stopped responding to my messages. This is my final notice: if this is not repaired within 7 days, I will be forced to take this matter to the relevant consumer protection authorities. Stop ignoring your customers and fix your mistakes.
0 replies
5 months ago
I was helped by Delarno Osman, fantastic service for updating my policy
I was helped by Delarno Osman, fantastic service for updating my policy. So friendly as well. 👏🏻👏🏻
53 replies
22 months ago
Prompt response, friendly service
Prompt response, friendly service. Thank you.
53 replies
37 months ago
Worst Courier Service Company
Good day, I was waiting the whole day for my parcel. When I phoned the Witbank hub they said the Courier will be here after 16:00, waited from 13:30 and when I refreshed the waybill information it said "No one to receive the parcel" absolute *******! This is the worst courier service ever!
0 replies
70 months ago
My opinion - Rain
Hi there. This is coming a long time now and I've decided to write a renew on my experience with Rain. The 19Hours a day package is very good value for money and still remain my go to, but the 4G Uncapped package is not coming to the party, numerous times during the day from 7am to 4pm it disconnects where latency goes up 4000ms and lots of package lost. I even went and bought a 4G booster antenna to boost my signal, that helped a lot signal wise but it still disconnects. My neighbour has the same package as me, they get around 500KB to 1.5MB downloads speeds where they claim 10MB for this package. My signal strength was 2-3 bars on my Huawei B315 router, after the booster, full signal strength but still disconnects? I do not know the level of quality of service hardware they have but it ridiculous, for a massive company they should invest in proper hardware and software for QoS. As a Nortel / Avaya engineer I know the level of complexity they must be dealing with, but get the best QoS service available, you are losing customers. Thank you Regards Barry
53 replies
89 months ago
Implementing bad technology
3rd report. "This is the 4th year battling with Assia, The poor line monitoring system of Telkom." This is my review in 2016: The past two years I have had my ADSL line with Telkom and everything was perfect until they implemented a new system that has so called improvements, however the reason I got an ADSL line was because no other technology offers such low latency times than that of ADSL, after they implemented this new system Assia my latency shot through the roof and worsened x4. They never asked me if I wanted this function, now after implementing it they say I have to live with it, this is total rubbish, you pay for a service yet they force these bad technologies onto their customers? There should be a option for the customer to choose if he wants this type of system monitoring on his line. I have never seen a company that operates like this. And when I logged the call for the bad latency NO ONE could give me answers, after 2 months of digging and 5 technicians at my house they realized it a new system that increases the latency on the line based on certain factors. My line was perfect for two years, there was no need to do this, I never asked for this nor do I want it. Remove IT!
0 replies
97 months ago
ABSA utterly poor service!!!
I recently applied for an overdraft, since then nobody contacted me. I contacted the bank and they said the man who is working on my application will contact me back that day, it's been a week and still nothing? Why is this such a hassle.... And everywhere I see on my internet banking "you qualify for X amount" even if I go draw money at the atm "you qualify for X amount" . Where is the service? I'm closing my account today! Being with ABSA since 1998.
53 replies
97 months ago
AfriHost and Assia, poor line monitoring system!
Hi there, I logged numerous calls for the same thing at AfriHost support and everybody is ignoring me. They said that Assia system cannot be disabled on my line but it can, Telkom always turned it off. The reason I left Telkom was they turned Assia on every month. So then I took my service to AfriHost and the same with happened. This is ridiculous.... Support Tickets from 2016: PGB- ********** 1 UXW- ********** 7 SOK- ********** 5 TXJ- ********** 6 BXB- ********** 2 RIP- ********** 6 BON- ********** 8 KTR- ********** 7 Please, can someone assist? Otherwise, I'm taking my business elsewhere.
0 replies
99 months ago
Damelin taking advantage of a man living with cancer
Hi there, myself and my wife started studying at DCC Damelin, we paid our registration fees R3750 along with the monthly payments on R929 each. We only completed one course and took the exam last year, shortly after the exam I got diagnosed with brain cancer where I had to go for a brain operation. I had to learn how to speak and write all over again, I'm still getting chemo and I'm still at the speech the****** and occupational therapy weekly to improve my state of communication. Needless to say, I cannot study at this time and I don't know when I will ever study again? I am currently on temporary disability and am receiving 75% of my monthly basic salary and financially we cannot afford to continue with he studies. To date we have paid Damelin R23 259 * 2 = R46 518 for my studies and my wife studies. We submitted our refund last year November 2017 and we got feedback after 3.5 months of waiting where they said they would only refund 83% to us, that is R1600 after we spent all of our money with them. This is unacceptable, it's not like we want to cancel but due to circumstances, we have to cancel at this stage. I've spent hours on the phone and once you say "you have an inquiry about a refund" you get transferred from pillar to post the whole time and the phone cuts off, I have spent countless hours on the phone with them to no avail. They are happy to sign you up but once they start debiting you can forget about ever getting help. Please, can someone help me, I don't know where to turn to. I am truly disappointed in the way they deal with students and they don't look at the merit of the cancellation. Damelin is taking advantage of the situation and have no remorse!
0 replies
100 months ago
Advantage taken from a man living with cancer (Damelin DCC)
Hi there, myself and my wife started studying at DCC Damelin, we paid our registration fees R3750 along with the monthly payments on R929 each. We only completed one course and took the exam last year, shortly after the exam I got diagnosed with brain cancer where I had to go for a brain operation. I had to learn how to speak and write all over again, I'm still getting chemo and I'm still at the speech the****** and occupational therapy weekly to improve my state of communication. Needless to say, I cannot study at this time and I don't know when I will ever study again? I am currently on temporary disability and am receiving 75% of my monthly basic salary and financially we cannot afford to continue with he studies. To date we have paid Damelin R23 259 * 2 = R46 518 for my studies and my wife studies. We submitted our refund last year November 2017 and we got feedback after 3.5 months of waiting where they said they would only refund 83% to us, that is R1600 after we spent all of our money with them. This is unacceptable, it's not like we want to cancel but due to circumstances, we have to cancel at this stage. I've spent hours on the phone and once you say "you have an inquiry about a refund" you get transferred from pillar to post the whole time and the phone cuts off, I have spent countless hours on the phone with them to no avail. They are happy to sign you up but once they start debiting you can forget about ever getting help. Please, can someone help me, I don't know where to turn to. I am truly disappointed in the way they deal with students and they don't look at the merit of the cancellation. Damelin is taking advantage of the situation and have no remorse!
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (20%)
1 Star
10 (66.66666666666667%)