TM
Thato M
Active since Jul 2014
23
Reviews
0
Industries
Reviews
23 reviews2 months ago
Exceptional Customer service
I wanted to express my gratitude to Mbali and Brenda for their outstanding service. They went above and beyond, providing exceptional support and ensuring our needs were met. Their dedication and professionalism made a significant difference, and I'm thoroughly impressed. I'd also like to acknowledge Mpho for their contribution. Thank you, Mbali, Brenda, and Mpho, for your hard work and commitment to excellence at Omoda! 🙏👌🎊
0 replies
5 months ago
Debicheck Mandate
Dear Cell C I wanted to recognize *Nokuthula Mbatha* from *Cell C, Westgate Mall* for her outstanding service. Her pure‑magic approach, genuine, organic way of treating customers, excellent understanding, and trustworthy communication skills make her truly deserving of praise and recognition. Thank you, Nokuthula, for your fairness and dedication – it’s greatly appreciated!
53 replies
6 months ago
Unfair Charges
Dear Cell C Representative, I am writing to formally raise a concern regarding my account number change request, which has remained unresolved for over six months. Despite multiple attempts to update my banking details and submitting proof of payment, the issue persists. I have even added a new account number in the past, yet no action has been taken. Now I am being told that I owe R70+ due to your system’s failure to process the account change. This penalty is unfair and stems from a problem on your side, not mine. I respectfully request that this charge be reversed and that my account details be updated immediately. Please confirm receipt of this message and advise on the next steps. Kind regards, Thato Cell C Account Number: 134821517 Mobile: 0846869210 / 0719817135
159 replies
11 months ago
Exceptional service ...
Exceptional service and great customer service from Yvonne and Mateo 🙏🏽🔥👌🏽💚
58 replies
15 months ago
Useless
This is the worst service provider, my wife got ****med through sim swop and we engaged on the matter at their in store to resolve this unfortunately the suspect is still contacting our contacts and asks for money, even though we were promised that the sim swop will kick him out, freaked hell!!!
159 replies
23 months ago
Excellent customer s...
Excellent customer service from Godfrey 💯🫶🏼🤝
53 replies
24 months ago
Absolutely great cus...
Absolutely great customer experience and engagement with Eddie from KingPrice
53 replies
26 months ago
What's the point of having medical aid - trash service(s) from Bankmed 🚮
I am quite saddened and annoyed with Bankmed. I took out a pair of glasses last year with medical savings available and the time and Torga did verify that the savings were available and allocated for the purchase of the new glasses, now I learnt that they had reversed the funds from Torga and didn't even bother to inform myself and Torga. Torga made the discovery in the past weeks that Bankmed had reversed the funds and that I must now paying the amount of R8900 to Torga. What's disgusting about this whole situation is the fact that Bankmed didn't have even the decency to inform both parties about this situation and I am now required to pay these funds, it's absolutely shocking.
280 replies
26 months ago
Thank you
My claim was processed smoothly with no hustle. Thank you team for your efforts keep up the good work
58 replies
26 months ago
Unhappy customer 😑
Its been over 6 weeks since I have waited for my claim and everything was timeously with SARS, the hold up has been with AF 🤷♂️ you seriously put people's lives in jeopardy with your lack of emergency, what is wrong with you? We have bills to settle and interest is compounding up, truly this is not fair.
58 replies
Review Distribution
5 Star
16 (69.56521739130434%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (30.434782608695652%)