Active since Aug 2014
21
Reviews
0
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Reviews
21 reviews17 months ago
DSTV Streaming Broken
On different computers and via different connections when trying to stream https://dstv.stream/#/livetv/play/..... "Something went wrong, we're unable to play this video right now", "PER 190121", "Retry Now".
112 replies
19 months ago
AXXESS FIBRE USELESS AT UNOCCUPIED PREMISES
Axxess resets their fibre authentications periodically, at random or maybe at 00:00 on the 2nd of the month, requiring a manual intervention to browse to https://fibre.internet.co.za, and providing the Axxess username (usually of the type ABC123@axxess, something one has to look up - on the Axxess portal/website - as you don't use it after initial setup). This happens every month it seems. This renders usage of Axxess fibre at an unmanned premises utterly and totally useless, as it will only work for a short period after initial setup. If you put Axxess fibre in your holiday home to monitor cameras while you are not there most of the time - INTERNET ACCESS WILL STOP WORKING until somebody physically goes there to sort it, maybe only in 6 months' time. Axxess does not seem to advertise this fact, nor do they seem to specify this clearly and unambiguously in their contracts. Even when dealing with Axxess support, the assumption is always that the fibre terminates at a manned premises where a person can check lights on a router or ONT, and do other things. Axxess should stop this random resetting and allow for unmanned sites, or advertise "NOT FOR USE AT UNOCCUPIED PREMISES" on their fibre marketing and very clearly in the sign-up page.
0 replies
26 months ago
Axxess talks with 2 tongues, like a snake
Support sends e-mail: here is your new service invoice. You don't have to do anything as we will subtract it from your credit card. Talk to support, please activate service. Support says no, first you pay invoice. Send invoice and PoP attached to the very same you-don't-have-to-pay-mail to support. Support replies: please send PoP. It's obvious Axxess have support people that cannot read e-mail, nor know what's going on. Absolutely PATHETIC! I love Axxess's prices and general service, but this indicates that Axxess is turning down a dark road.
0 replies
26 months ago
Travelstart website has at least one BUG. No refunds offered for their mistake
Booked with Travelstart JNB to CPT. Checked "baggage" and the baggage did not show on the booking. Thought I made a mistake and not ticked "baggage". Asked Travelstart to cancel the booking as there's no baggage. This is all recorded in their little chat window. So, on the new booking, I made sure I checked "baggage" , paid the full booking, at a price now some R300 more than the previous booking, and later saw the booking again showed "No Checked baggage". Called Travelstart and spoke to different people, and they maintain I did not check "baggage". How stupid am I to cancel a cheaper booking and make a more expensive identical booking just so I can pay Travelstart more. They have the logs, but seem incapable or incomptent, or just defies logic and not believe the logs that they keep themselves. I asked for a refund from the more expensive price today to yesterday's cheaper price, as the error was not mine, but 100% theirs. They refused.
0 replies
27 months ago
Gener-8 Witbank is top class
I reviewed, but could not see 5 stars, so here the 5 starts that Gener-8 Witbank earned from me.
0 replies
27 months ago
Gener-8 Witbank is top class
These Gener-8 brances seems to be franchises, so one's service level may be very differenct from the other. My experience with Gener-8 in Witbank was very good. Lightning killed most of my Victron solar equipment, and Gener-8 replaced it within a week, and also restored my configs onsite and on VRM. I'd give then 5 STARS, but Hellopeter's star clicking is broken on my Chrome and Firefox.
0 replies
27 months ago
Gener-8 Witbank is top class
These Gener-8 brances seems to be franchises, so one's service level may be very differenct from the other. My experience with Gener-8 in Witbank was very good. Lightning killed most of my Victron solar equipment, and Gener-8 replaced it within a week, and also remembered to restore my configs.
0 replies
28 months ago
Vodacom sends 22 identical e-mails to close a request, and provide no means by which this spamming bahaviour can be reported
Reported a fibre problem a few weeks ago. It was solved the same day. Now Voda sends 22 identical e-mails within 2 minutes to tell me that the request has been closed, SPAMMING. Voda provides no means where I can report this SPAMMING, as they want a cell number to chat on their bot, which I don't have as it's fiber, and the e-mail sender is no-reply, and other contact options has fixed reasons that do not include reporting SPAMMING e-mails, or any general issue.
316 replies
29 months ago
Pricecheck banner ruins pricecheck.co.za
Use pricecheck from time to time. Know sometimes prices are outdated, but that's OK, as pricecheck is not the seller and just sc****s from the web. However, lately pricecheck puts a huge banner with so-called savings across the page, very soon after going th ethe pricecheck page, so I cannot see what I was comparing prices on any more. Will never use pricecheck again.
0 replies
33 months ago
*******? MUNICIPAL FUND RECOVERY FROM PREPAID ELECTRICITY
I short paid my municipal account to STLM for May 2023 by accident, and they deducted, I believe highly *******ly, the short payment from my next electricity purchase (on 2 Aug 2023). This is the first time, in more than 12 years, that I have not paid my municipal account in full. I also have a prepaid electricity meter, so never ever can any recoveries or deductions be made on electricity payments, as those are isolated from all other municipal services by being prepaid. So short payments on municipal taxes, refuge, etc. may not be recovered via electricity payments. The services have no relation, which is why I am considering legal action agains STLM. I think the ANC is wrong in thinking that third party fund recovery is within their purvue.
0 replies
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
0 (0%)
3 Star
1 (4.761904761904762%)
2 Star
2 (9.523809523809524%)
1 Star
15 (71.42857142857143%)