ST
Steve Tshwete Local Municipality
Unclaimed Business
ST
Steve Tshwete Local Municipality
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Adriaan S
1 reviews | Active since Jan 2020
9 Jul 2025, 05:58
Municipality going Backward
This once great Municipality is going backwards there is no care for its residence anymore the roads and road lights all are falling apart nothing gets done and it does not seem that they care anymore Middelburg was Once Town of the Year
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Adriaan S
1 reviews | Active since Jan 2020
9 Jul 2025, 05:58
Municipality going Backward
This once great Municipality is going backwards there is no care for its residence anymore the roads and road lights all are falling apart nothing gets done and it does not seem that they care anymore Middelburg was Once Town of the Year
0
Replies (0)CE
CLINT E
1 reviews | Active since Jan 2020
22 Feb 2025, 18:18
Worst Municipality in mpumalanga
After my power went out on Friday 21/02/2024 it's now Saturday 22/02/2024 at 20h00 and power has not been restored,I've made numerous calls to the call center all promising me someone I'd coming out,I'm working away currently and have explained my kids are alone my daughter 19 but still nobody has helped after calling every 2 hours for the 1 and a half days,the sad part is the stove with is now repaired blew and tripped the main municipality box all the needed to do was to send a technician open their box n flip the switch up,I'm disappointed that people can be so heartless is this the type of service delivery that has poisoned this municipality when it was one of the best in mpumalanga its surely disgusting at this time,incompetence it's really a sickness in this country and it's sad to see something good deteriorate to this extend.
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CLINT E
1 reviews | Active since Jan 2020
22 Feb 2025, 18:18
Worst Municipality in mpumalanga
After my power went out on Friday 21/02/2024 it's now Saturday 22/02/2024 at 20h00 and power has not been restored,I've made numerous calls to the call center all promising me someone I'd coming out,I'm working away currently and have explained my kids are alone my daughter 19 but still nobody has helped after calling every 2 hours for the 1 and a half days,the sad part is the stove with is now repaired blew and tripped the main municipality box all the needed to do was to send a technician open their box n flip the switch up,I'm disappointed that people can be so heartless is this the type of service delivery that has poisoned this municipality when it was one of the best in mpumalanga its surely disgusting at this time,incompetence it's really a sickness in this country and it's sad to see something good deteriorate to this extend.
0
Replies (0)CT
Charity T
1 reviews | Active since Jan 2020
9 Dec 2024, 07:47
WE NEED WATER!!!
For weeks with no water at our section we lodged complains but we deal with very *********** staff who send you from pillar to post with no solutions. Worse when the bill comes you get charged double the water bill while the tap is drier than the dessert. This is the worst municipality around the festive season it's worse because every year around that time it's same pattern. It's so frustrating to deal with them when you call they hang up on your call and never return calls. The issue of water is well known around my section but there's no willingness on the munipality part to fix the issue as long as it's not affecting them. It's summer time and so damn hot and we can't flush the toilet, I'm so angry and frustrated.
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Charity T
1 reviews | Active since Jan 2020
9 Dec 2024, 07:47
WE NEED WATER!!!
For weeks with no water at our section we lodged complains but we deal with very *********** staff who send you from pillar to post with no solutions. Worse when the bill comes you get charged double the water bill while the tap is drier than the dessert. This is the worst municipality around the festive season it's worse because every year around that time it's same pattern. It's so frustrating to deal with them when you call they hang up on your call and never return calls. The issue of water is well known around my section but there's no willingness on the munipality part to fix the issue as long as it's not affecting them. It's summer time and so damn hot and we can't flush the toilet, I'm so angry and frustrated.
0
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2023, 13:24
*******? MUNICIPAL FUND RECOVERY FROM PREPAID ELECTRICITY
I short paid my municipal account to STLM for May 2023 by accident, and they deducted, I believe highly *******ly, the short payment from my next electricity purchase (on 2 Aug 2023). This is the first time, in more than 12 years, that I have not paid my municipal account in full. I also have a prepaid electricity meter, so never ever can any recoveries or deductions be made on electricity payments, as those are isolated from all other municipal services by being prepaid. So short payments on municipal taxes, refuge, etc. may not be recovered via electricity payments. The services have no relation, which is why I am considering legal action agains STLM. I think the ANC is wrong in thinking that third party fund recovery is within their purvue.
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Anonymous
1 reviews | Active since Jan 2020
2 Aug 2023, 13:24
*******? MUNICIPAL FUND RECOVERY FROM PREPAID ELECTRICITY
I short paid my municipal account to STLM for May 2023 by accident, and they deducted, I believe highly *******ly, the short payment from my next electricity purchase (on 2 Aug 2023). This is the first time, in more than 12 years, that I have not paid my municipal account in full. I also have a prepaid electricity meter, so never ever can any recoveries or deductions be made on electricity payments, as those are isolated from all other municipal services by being prepaid. So short payments on municipal taxes, refuge, etc. may not be recovered via electricity payments. The services have no relation, which is why I am considering legal action agains STLM. I think the ANC is wrong in thinking that third party fund recovery is within their purvue.
0
Replies (0)HM
Hassen M
1 reviews | Active since Jan 2020
18 Jul 2023, 07:55
frustrated , this letter needs to be seen and heard people should step down or stepup
Dear Mayor I hope this letter finds you well, although I highly doubt it given the abysmal state of municipal services in our community. I am writing to express my utmost frustration and disappointment regarding the consistently poor electrical service provided by the municipality. It is with sheer disbelief that I have endured 11 hours or more of erratic power outages without any valid explanation or effort to address the issue. The excuses provided by your staff are not only unacceptable but also emphasize a complete lack of responsibility and care towards the residents you are supposed to serve. I find it incredulous that a supposedly competent municipality cannot ensure a satisfactory and stable supply of electricity to its citizens. It is beyond comprehension how you can continue to operate in such a manner while seemingly disregarding the adverse effects this has on our day-to-day lives. Not only have these frequent blackouts inconvenienced us, but they have also caused substantial damage to our electrical appliances due to the sudden surges that occur with power restoration. I hold the municipality responsible for the costs incurred for repairing or replacing these items, which should never have been put in jeopardy due to your negligence. members of the community, have attempted to communicate our concerns on numerous occasions, only to be met with empty promises and hollow apologies. This lack of transparency and accountability is appalling and demonstrates a severe disregard for the welfare of our community. As residents, we invest our hard-earned money into this municipality with the expectation that we will receive quality services in return. It is evident that these expectations have been grossly unmet, leading to considerable frustration and a loss of trust in the municipality's capabilities. We demand immediate action to rectify this ongoing issue and restore reliable electrical service to our community. We deserve an explanation for the persisting problems and a concrete plan of action to prevent further disruptions. Furthermore, we expect: 1. A timetable for resolving the electrical issues, with clear milestones and regular communication on progress. 2. Accountability for the damage caused to our electrical appliances, with appropriate compensation provided by the municipality. 3. Immediate reevaluation of the municipality's management of public services to prevent future occurrences of such mismanagement. 4. Transparent and prompt communication with residents regarding any changes or updates to the situation. Failure to address these concerns in a timely and satisfactory manner will leave us with no choice but to escalate the matter further. We will not hesitate to mobilize our community and bring national attention to the gross incompetency and neglect exhibited by the municipality. I trust that you will understand the urgency and severity of this matter and take immediate action to restore our faith in the municipality's ability to serve its citizens. The future of our community depends on it. Yours sincerely, Frustrated community member
Helpful (0)
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Hassen M
1 reviews | Active since Jan 2020
18 Jul 2023, 07:55
frustrated , this letter needs to be seen and heard people should step down or stepup
Dear Mayor I hope this letter finds you well, although I highly doubt it given the abysmal state of municipal services in our community. I am writing to express my utmost frustration and disappointment regarding the consistently poor electrical service provided by the municipality. It is with sheer disbelief that I have endured 11 hours or more of erratic power outages without any valid explanation or effort to address the issue. The excuses provided by your staff are not only unacceptable but also emphasize a complete lack of responsibility and care towards the residents you are supposed to serve. I find it incredulous that a supposedly competent municipality cannot ensure a satisfactory and stable supply of electricity to its citizens. It is beyond comprehension how you can continue to operate in such a manner while seemingly disregarding the adverse effects this has on our day-to-day lives. Not only have these frequent blackouts inconvenienced us, but they have also caused substantial damage to our electrical appliances due to the sudden surges that occur with power restoration. I hold the municipality responsible for the costs incurred for repairing or replacing these items, which should never have been put in jeopardy due to your negligence. members of the community, have attempted to communicate our concerns on numerous occasions, only to be met with empty promises and hollow apologies. This lack of transparency and accountability is appalling and demonstrates a severe disregard for the welfare of our community. As residents, we invest our hard-earned money into this municipality with the expectation that we will receive quality services in return. It is evident that these expectations have been grossly unmet, leading to considerable frustration and a loss of trust in the municipality's capabilities. We demand immediate action to rectify this ongoing issue and restore reliable electrical service to our community. We deserve an explanation for the persisting problems and a concrete plan of action to prevent further disruptions. Furthermore, we expect: 1. A timetable for resolving the electrical issues, with clear milestones and regular communication on progress. 2. Accountability for the damage caused to our electrical appliances, with appropriate compensation provided by the municipality. 3. Immediate reevaluation of the municipality's management of public services to prevent future occurrences of such mismanagement. 4. Transparent and prompt communication with residents regarding any changes or updates to the situation. Failure to address these concerns in a timely and satisfactory manner will leave us with no choice but to escalate the matter further. We will not hesitate to mobilize our community and bring national attention to the gross incompetency and neglect exhibited by the municipality. I trust that you will understand the urgency and severity of this matter and take immediate action to restore our faith in the municipality's ability to serve its citizens. The future of our community depends on it. Yours sincerely, Frustrated community member
0
Replies (0)KH
Karen H
1 reviews | Active since Jan 2020
19 Jan 2023, 03:43
VERY VERY VERY POOR SERVICE
How many e-mails have we to submit to ask for our money (rates and taxis) back or to get a response back? The transport attorney just say, well that is your problem to get your rates back. Our house was already registered last year June on the new owners name. They are fast to ask money but when they must pay back they just ignore you. There are a lot like a lot of people with the same problem.
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Karen H
1 reviews | Active since Jan 2020
19 Jan 2023, 03:43
VERY VERY VERY POOR SERVICE
How many e-mails have we to submit to ask for our money (rates and taxis) back or to get a response back? The transport attorney just say, well that is your problem to get your rates back. Our house was already registered last year June on the new owners name. They are fast to ask money but when they must pay back they just ignore you. There are a lot like a lot of people with the same problem.
0
Replies (0)KH
Karen H
1 reviews | Active since Jan 2020
11 Jan 2023, 11:56
POOR POOR POOR SERVICE
I sold my house and it was registered on the new owners name at the end of June. In middle December the attorney's paid out a amount to us that they had received from the municipality but the municipality paid an amount short. They don't never ever answer their telephones, they don't respond to any e-mails never ever. (ststlm.co.zaatement@mystatement.co.za / rates@stlm.gov.za / council@) We no longer live near by so it is difficult to drive there.
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Karen H
1 reviews | Active since Jan 2020
11 Jan 2023, 11:56
POOR POOR POOR SERVICE
I sold my house and it was registered on the new owners name at the end of June. In middle December the attorney's paid out a amount to us that they had received from the municipality but the municipality paid an amount short. They don't never ever answer their telephones, they don't respond to any e-mails never ever. (ststlm.co.zaatement@mystatement.co.za / rates@stlm.gov.za / council@) We no longer live near by so it is difficult to drive there.
0
Replies (0)BM
Bridget M
1 reviews | Active since Jan 2020
22 Nov 2022, 13:05
A week ago i called the mpumalanga council in the middleburg area, only after several attempts did i get through to them a service that is supposed to be readily available, of grave numbers could not be dispensed to me
A week ago i called the mpumalanga council in the middleburg area, only after several attempts did i get through to them a service that is supposed to be readily available, of grave numbers could not be dispensed to me. Are the workers there to lazy to take the time to engage or are they just not interested in giving a positive response. Don't lie and say a response was sent regarding a matter, because no response was received. It's a service that is readily available, as how would the council keep records of deceased people no matter which cemetery is used?
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Bridget M
1 reviews | Active since Jan 2020
22 Nov 2022, 13:05
A week ago i called the mpumalanga council in the middleburg area, only after several attempts did i get through to them a service that is supposed to be readily available, of grave numbers could not be dispensed to me
A week ago i called the mpumalanga council in the middleburg area, only after several attempts did i get through to them a service that is supposed to be readily available, of grave numbers could not be dispensed to me. Are the workers there to lazy to take the time to engage or are they just not interested in giving a positive response. Don't lie and say a response was sent regarding a matter, because no response was received. It's a service that is readily available, as how would the council keep records of deceased people no matter which cemetery is used?
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