AA
Allie A
Active since Aug 2014
39
Reviews
0
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Reviews
39 reviews4 months ago
Shoprite Milnerton, I hope is an isolated bad experience
The Shoprite in Milnerton has unfortunately been a disappointment, especially as I am a frequent customer. I recently had yet another unpleasant experience with a very unfriendly staff member in the bakery department. Her demeanour was unwelcoming, and the expression on her face made me feel decidedly uncomfortable while being served. She also assisted another customer before me, despite the fact that I was clearly first in the queue. I reported this both in-store and to Customer Care. Initially, I felt encouraged by the response, but soon realised that the follow-up was just as slow as the service in the bakery. The person I spoke to promised either a call-back or an email, yet neither arrived. I had to phone again to log a second complaint, and only then was I given a service reference number. Shoprite has made significant progress over the years, which is why this experience is particularly disappointing. Issues like this, if left unchecked, could undermine the good work the company has done. I also find it concerning that the Customer Care department avoids communicating by email. They seem to rely only on phone calls, which raises the question of whether this is an attempt to avoid leaving a record that can be traced by management. When I returned the call I received, the person who answered simply said that it was “the phone for all staff”, which was confusing and did nothing to reassure me about the process. As a loyal customer, I hope Shoprite takes these concerns seriously and restores the high standards many of us have come to expect.
0 replies
7 months ago
Subscription cancellation purposefully made difficult
Please do not get a subscription, these guys are will keep you going around in circles for weeks to try and cancel you subscription. I am definitely taking this to the Consumer Council.
0 replies
7 months ago
Telkom - Why are you failing?
I’ve had an extremely frustrating experience with Telkom. Despite paying my bill and even providing proof of payment multiple times, my service was suspended without warning. I was given contradictory information by different agents - one even claimed I made a “short payment” when my official Telkom statement clearly showed the correct amount and due date. To make matters worse, no incident or reference numbers were provided throughout the process, and I had to deal with several agents who failed to resolve the issue. This poor service caused unnecessary stress and directly disrupted my ability to complete important academic commitments. Telkom needs to urgently improve transparency, billing accuracy, and accountability in handling customer accounts. Also, you cannot even find and customer care email address online. I am sure there is one, but it is so well hidden.
0 replies
8 months ago
Hooray to Groote Shuur - Show them the way
I recently visited a family member at the hospital eye ward and was really impressed by how the hospital has changed since my father was there may years ago. At that time there was a laz, i work for the government approach. This time the nurses were delightful and showed that spirit of care which is very important in healthcare. To the management and all involved....this is a job well done. You guys make us feel proud and valued as South Africans....THANK YOU!
0 replies
13 months ago
where is Takealot's customer care email address?????
A sure sign that a company is failing is when you have trouble finding its customer care email address. Well, I spend about 30 minutes doing just that and could not find anything. Takealot, what is happening with your responsibility towards your customers?
0 replies
14 months ago
Takealot - Can you get the simple things right please???
I am afraid Takealot is losing it. I ordered and Wireless Bluetooth Keyboard for myself and a school workbook for my son. They were separate orders, but I waited until both order we ready to collect, hence, 1 trip. I got the school workbook, but got completely the wrong order in the place of the Wireless Bluetooth Keyboard. How frustrating is that. I waited several days for this and now it is all messed up. The return record also does not cater for the foreign product I got, so it looks like I returned the keyboard. I cancelled with credit and re-ordered and now had to pay R75 for delivery. old order - MRRN-Z8EZY-9RVQ -Collection Scheduled for Sat, 8 Feb 2025 new order- Order #172357937 - Ordered 8 Feb 2025Paid 8 Feb 2025
0 replies
16 months ago
very poor online delivery and aftersales support
very disappointing service from the online site. you have to wait more than the promised 2-5 days to get your stuff. i contacted them 3 times already. no-one has even returned my calls, even though they promise a response in 2 hours. will never buy online form them again.
224 replies
17 months ago
dont buy on auction from these guys
guys be careful, these guys sold me a car with a dud motor on auction which cost me R30k extra to fix. when they put on auction...its at your own risks even though their dekra report tells you the car is ok. they responded that they will get back to me as soon as possible on the 18 oct 2024...this waiting
71 replies
18 months ago
This company should not be allowed to operate
what a ***X waste of money and effort. After missing my flight in Egypt because of their app I had to spent 30k on family and myself to get home. they refunded me a silly 11k. I cannot believe that this business is so inconsiderate. I had to borrow that money from someone and promised to pay them back as soon as I land back home. will never, ever use again.
0 replies
18 months ago
We Buy Cars dissapointment
A very sour experience, car still not driving. Bought a Terios via Auction at We buy Cars Milnerton and I am ever so sorry. After indication that the car is in good condition, they failed to mention that the engine was on the verge of failure. After a long and painful battle to recover my money, I have had nothing but rejection and denial. Will not set my foot there again. You are just buying other people's junk.
124 replies
Review Distribution
5 Star
1 (2.5641025641025643%)
4 Star
2 (5.128205128205129%)
3 Star
0 (0%)
2 Star
3 (7.6923076923076925%)
1 Star
33 (84.61538461538461%)