WQ
Wendy Q
Active since Aug 2014
166
Reviews
0
Industries
Reviews
166 reviews1 month ago
Discovery are ripping people's monies ungodlessly! Be warned!
People I need your advice. I took Discovery medical aid in August last year with their 3 months waiting periods ending in November and the benefits kicking in on 01 Dec. I fell ill and was hospitalized. They refused to pay. I dropped a review on this platform and someone from Discovery called me complaining that I was only less than 6months with the scheme and that is why they were not paying. That was very strange because the waiting period was over. I then received another call stating that the claim was rejected because my primary caregiver didn't fill in their PMA. I spoke to one of the ladies who assured me that the moment they receive this PMA they will review the claim. Just now I have received a text saying Dt Mbuwako hasn't sent them the PMA though that was sent on Monday already. The only thing Discovery does is to pay for OTC, they're 100% good in that. Did I really take a medical aid for OTC? My advice to anyone who aspires to join these scheme, be warned. There's a lot they don't disclose when you take their policy. I've never missed a premium since joining. Please advise me on a reputable medical aid company. Discovery are ******. They will play games while playing with your money. The guy whom I spoke to on the phone's ego was that they paid the ambulance. It's their job! It's on the policy contract! It's not a favour! I wish I could be loud enough. I now sitting with a hospital bill, doctor's bills and medications bill. Hellopeter.com come to my rescue. Discovery will rip you off. Be warned!
106 replies
2 months ago
Audi and their steering racks which are made to break every 3 years, DO NOT buy their A4s and A6s...it's *******!
I am a proud drive planner Audi A4 and an Audi S3. Audi is making money out of steering racks. My A4 had a steering rack changed in the past 3 years. Yesterday when I was starting the car, again the steering rack is defective. My fried when I recruited to buy the A4 and another one who's driving an A6 complained of the same. In my case it means I'll have the rack changed three times now! Oh no! This is pathetic! Audi needs to do something about it. I can't keep on replacing steering racks. Please Hellopeter step in to my rescue and alert fellow South Africans who aspire to own these not to...theyre *******. Pure *******. Of course they drive well but the steering rack part is very much upsetting.
0 replies
4 months ago
Worst service ever from Phumelele and Charlotte. I don't think they need this job. Release them!
Bad shopping experience at Game Kokstad. I am at the store and I just noticed Mr Min on promo 2 for R84 I grabbed 2 and when I got to the till they scanned a different price. I took Challote to the isle and she did see both sizes on the same gondola with only one price. She told me the promo is for 300ml. We went to the till and I told her I didn't pack the gondola they did. I told her I was gonna call their head office. The girl gave me an attitude telling me she'll never ever assist me in the store because she doesn't own the dept. Then another lady approached with an attitude as well. She is Phumelele. That one angrily took the 2 tins back to the shelf without saying a word. I asked her name and she didn't answer she cheeckily moved to the store and I was left standing there. What kind of service is this? It's been less than 2 months since Mr Draai retired, the ex store manager and this is happening? I've never felt so humiliated ever in my life.
56 replies
4 months ago
South Africans be warned Discovery health are ****mers! Read all their reviews before taking a chance! I fell victim. I should've read these before joining these big ****mers.
People, Discovery health is a ****! Be warned. I just joined these bunch of ****mers with waiting period ending end November. On the 15 Dec I fell sick and I called them they dispatched an ambulance. I was rushed to Dr Mbuwako since it was a public holiday and they were the only ones open then to hospital. These ****mers refused to pay Dr Mbuwako saying she is a non-network provider but my welcome pack says I should see any doctor. Again, they are not paying the hospital they claim that I am less than 12 months with them but the waiting period I was made aware that it's 3 months except for pre existing conditions which they stipulated on my welcome pack. I have just called them and spoke to Nadida who told me that waiting periods are 12 months. Since when? The 2 conditions they told me it's gonna be 13 months it was chest pains and lower limb pains. These people are ****** trust me. I dropped a review here previously where they had also put DVT on 12 months because of an information I obtained from Google. After writing that review here they called me and put DVT back on the plan. They are a disgrace! If you want to take a medical aid, let it NOT be DISCOVERY. They're about money. Even if you can listen to the recording when I signed up with them you'll pick a lot of lies. I recorded my first call with them. Crestcare is now waiting for their money but Discovery is playing games. Dr Mbuwako is waiting for her money and Discovery only discovers now that there should be network doctors...who are they? It's ridiculous! I've got my welcome pack in black and white, nowhere does it state network doctors...only hospitals. Kindly step in and assist. South Africans...be warned! Discovery Health are ****mers! Big ones!
112 replies
5 months ago
Do not trust Old Mutual, they're getting rich day by day ungodlessly by *********** people's monies without their knowledge. ******!
I took a policy from Old mutual, one for my family and one one for my step dad. On receipt of the policy contract I noticed that both my husband and my step dad share the same birthdays. I called Old mutual and a thread of emails. I was assisted by Kay Jardine and I told them if that was not rectified that same day they MUST cancel both policies. That was in 2021...until now Kay Jardine is silent but they're deducting my money. I need all those monies these people are taking from me ungodlessly. I have proof that I instructed them to cancel only to notice they're debiting. For more than 5 years these people are getting richer by *****ing from my savings account. How many people out there who haven't noticed yet? I've got Kay Jardine's email. I INSTRUCTED them to cancel the policy in May 2021. How can my stepfather share the same birthday with my husband? That is *****. Broad daylight *******! It's 2 policies. I WANT my money because I went to companies who do not get rich *****ulently and I replaced those policies.
71 replies
6 months ago
These people are ************* and unreliable! Be warned and make an informed decision!
Good day people of God, I am dropping this review that when you want anything to fo with this firm, you read this. I was hit by a Sequence logistics truck in May. Since then, I was thrown from pillar to post by this company, from affidavits, quotes, discs and everything else...I comp****. They're acting on behalf of Sequence, I believe. I was attended to by Mbali Magagula at first, she disappeared, then Ndumiso, hr disappeared then Khutso Molawa who dropped me an email saying they rejecting my claim because there is no evidence. It came as a surprise to me as I was assured that all Sequence logistics trucks are fitted with a camera. There has to be a footage. I cannot accept what this Khutso is telling me even if it means going studying law. He states that the only story he has got is from their driver...the footage would lead the way ..why not view it? I suggest you leave these people and look for credible ones and sensible ones. Is it my duty to look for the footage? Was I ever interviewed of what happened on the day in question? Will their driver admit he was wrong? These people cannot use logic! I want my car repaired.
0 replies
6 months ago
Paladin is a ****. Be warned
Good morning people of God, I just wanted to warn you of these people, Paladin. These people are related to Hamtern financial services. I was hit by a Sequence logistics truck on the 16 May 2025. The guy ran away but I managed to apprehend him. We went to the SAPS and the accident was recorded. I then called the company in question and I was told the truck is fitted with a camera. I was told they were going to view the footage. After a lengthy period of submitting affidavits, quotes, discs and everything, I was reffered to PWV Inc who after throwing me from pillar to post advised that the claim was rejected because there is no evidence and no footage and that their driver says a different story. These people are cheats, I was told Pieter Otto was going to be assisting me with the claim. The person was blank, totally clueless until my claim was sent to PWV. People, be warned, Paladin is a ****.
0 replies
6 months ago
Hamtern financial services is a ****...do not be fooled. They will rip you off!
Good day people of God. On the 16 May 2025 I was hit by a truck from Sequence logistics who happen to be Hamtern financial services client. After hitting the truck sped off. I managed to chase it till the robots to Corana. The guy threw insults at me but later agreed we go to Madeira police station. Ay first, he wanted me to follow him to Libode as he was heading there, I refused. The case was registered. Then Hamtern financial services reffered me to Paladin financial services then PWV Inc, then this afternoon I received an email from PWV's Khutso saying that the claim is rejected because there is no evidence and no footage and the story he's got is that of their driver. At PWV as well I was thrown from pillar to post, at first I was served by Mbali, then Ndumiso and now Khutso. This has been dragging on since the 16th. I was assured at Sequence by Dennis and the driver that their trucks are fitted with a camera and now there is no footage! That is strange. Be warned of these Hamtern financial services! Play away from them. I will be writing another review about Paladin and PWV. It's even worse with Paladin. This Charlotte from Hamtern said I was gonna be assisted by Pieter Otto and when I dropped this Pieter an email he was actually blank about everything and would refer me to third party claims and I was never attended to there.
0 replies
6 months ago
Discovery Health are *****ing us by excluded some illnesses even though there's tangible proof that one is not at risk. Be warned!
I have just taken a policy with Discovery Health. I was assisted by Eric. I've got a lot of questions and now even that Eric isn't responding and I thought they were not gonna debit my account but they did. When I took this policy, they rushed into signing me up before taking all the required documentation into consideration. Because of that there's unnecessary exclusions. I sent them a pathology report showing there's no threat of DVT but still it's excluded. I'm not fearing for as my Physician has ruled it out, but still it is highway ******* that Discovery excludes it and also what is excluded is lower limb pain. I have requested for an explanation and that fell on deaf ears Last week, using my airtime, I called Discovery and spoke to Jerome who after a long wait transferred me to Sesethu who was totally blank. This Sesethu made me to hold on the line for a long time but still couldn't solve the problem. What is this? I sent all the necessary documentation, still there are exclusions. Does this mean that when taking their policy we must lie about our previous health issues? This Sesethu came back with nothing, after that long wait. I want Discovery to revisit my application and act accordingly. They must remove these exclusions or cancel my policy. It's as easy as that. They should stop *****ing people. Blood results were sent, x-rays were sent, what else do they want? I was previously with them and I've never encountered anything of this sort. This Eric is now silent, he got business. If I wanted to be nasty, I'd request we go back to the recording of the first day we spoke. Please, rectify this, or we part ways! It's that simple! This clueless Sesethu also said there's no Doctors consultation on this plan whereas I shopped online and saw there is with a co-payment of R125, we had to argue about that. Maybe she's right and that Discovery is *****ing us by showing online that there's GP consultations. I also want someone to tell me there is. Where did you get this Sesethu girl? She needs retraining maybe? Are there Doctors consultations or not on this plan? Also, where is the membership card except for the online one? Have you guys fine bankrupt in that you can't afford printing membership cards? Strange!
106 replies
7 months ago
FNB are ******. Do not trust them with your salary. They don't want to pay me my R18000+ hospitalisation claim
Since last year I've been waiting for FNB to finalize my hospitalisation claim but instead they're throwing me from pillar to post. They requested the blood test results and I sent them on numerous occasions and they kept quiet after receiving those in June. I sent them an email yesterday and this morning they rep**** sorry that you're hospitalized we wish you a speedy recovery...who said I was in hospital? The email I sent them was a follow up on a R18 000+ plus that they owe me. To show that they don't care, they wish me a speedy recovery. Surely, they didn't bother reading the email and it's contents. I want my money, and I want it paid to my 32 days account as I no longer have an active day to say account with them. I can't trust ****** with my salary. The results were sent in June. These people are ******. They only want what's coming to them, what benefits them and end up lying to the public.
53 replies
Review Distribution
5 Star
15 (9.036144578313253%)
4 Star
2 (1.2048192771084338%)
3 Star
0 (0%)
2 Star
2 (1.2048192771084338%)
1 Star
147 (88.55421686746988%)