SZ
Sibonginkosi Z
Active since Aug 2014
27
Reviews
0
Industries
Reviews
27 reviews13 months ago
Missing Item from my paid Order
My order was delivered with a missing item. I've contacted one deal a day but I have not received a response. I need an update to understand when I will be receiving my order.
0 replies
14 months ago
Terrible Garment Quality
I bought a jumpsuit in December 2024. I've only worn the jumpsuit 3 times and the quality of has deteriorated soo badly. I spent close to R1000 on this garment. Terrible quality
0 replies
15 months ago
Bad onboarding of new customers
I recently joined on the 13th January 2025. I had some back and forth to ensure I was covered for the right assets. The first policy schedule had incorrect vehicle details. I corrected that and my premium went up. Now I've been following through to receive a link to do my vehicle inspection. To date I have not received it and my cover kicks in on the 1st February 2025. I urgently need help with this now.
53 replies
15 months ago
No response from the retention team
I have emailed the retention team to cancel my insurance on the 13th January 2025. To date I have not received any feedback on my cancelation. I've sent follow up emails and I have received no feedback. I need my insurance to be cancelled that's all I'm looking for.
53 replies
23 months ago
False Adverti*****t by ***fish
The bottomless classic sushi and bubbles from ***fish Waterfall Corner is a great idea. However, don't false advertise that you serve Pongraz bubbles as this is not 100% true. I had 2 glasses of Pongraz then my 3rd glass was another brand and I refused to drink it. They advised that they were waiting for more stock in 30 mins. I then received another glass of warm Pongraz that I couldnt drink. I requested more and to my surprise it was finished again. I was then served another unknown glass of bubbles. Is this restaurant trying alcohol poison us?
0 replies
27 months ago
Bad online service from Bash
I received a birthday gift in December from a friend which was aldo sandals that cost around about R1100. After only wearing the sandals for about 2 weeks the sole peeled off. Its been from pillar to post from there. I've been to Aldo store with no luck. The bash return policy is horrible. A courier was sent out to collect the sandals and issued a copy of a waybill. Now bash is asking me to provide the copy which is now misplaced as I wasnt aware I will need to send it back. Bash organized the couriers, shouldn't the couriers be liable to provide the waybill details? I want a refund to end this nightmare.
0 replies
35 months ago
Poor retention service
I have tried canceling my insurance for the past 2 to 3 weeks. I've sent emails and they've called but we haven't been able to conclude the cancelation. I've called many times from my end and there has been a connection issue as the call drops after I've held for like 10 mins. No callbacks from the insurer.
53 replies
38 months ago
Outsurance Promotion
I called in to obtain an insurance quote for my vehicle and home content. After spending 45 mins on the call the quote I received was higher then my current insurer. I advised the agent that I had to jump off the call as I had a meeting to attend to. He spent 10 more minutes trying to convince me to take out the home content insurance so that I could build a profile with Outsurance. I explained to him that the main purpose for my call was to obtain a cheaper insurance quote. Since that wasn't fulfilled, I wanted to jump off the call. At the very beginning, I explained that I wanted to be entered to the promo. Should the quotation I receive from Outsurance be higher, then he would have to send me a link to complete. I haven't received the link. This seems to be the trend every time I do the quotation. I have to follow-up to get the link to the promotion which is being run by Outsurance.
106 replies
47 months ago
Unfair return policy
I bought a pair of stockings at the woolworths store at King Shaka International Airport on the 26th May. I then realized that the stockings wouldn't fit when I had opened the packing. When I tried returning the stockings I was told that because I had opened the packing I was no longer eligible for an exchange. First the lady Thandazile Ndimande asked for a slip then I explained I didn't have it with me but they could reprint as I had bought the stockings there. Next she advised that the packing had been opened therefore I cannot exchange the item.
0 replies
48 months ago
Fake encashment notice from Clientele
My mom received an email advising her about an encashment of her endowment policy about a month ago. This encashment was said to be paid with 48hours. Its been over 3 weeks and there's a back forth about the required documentation. A lady from your call centre called Sophia Malatsi was very rude in explaining what seems to be the problem. This payment now seems to be a scam. The debit order for her policy is debited from one account but they have asked for over 3 accounts to verify that she is indeed the account holder.
134 replies
Review Distribution
5 Star
3 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (18.51851851851852%)
1 Star
19 (70.37037037037037%)