AS
Anneke S
Active since Sep 2014
8
Reviews
0
Industries
Reviews
8 reviews16 months ago
No service, no communication!!!!
Very disappointed with service from SAIBA. I had an authorized debit order in place for 3 x payments. After my account was settled, SAIBA debited my bank account again. It was such a pain to get a refund from SAIBA. After a few months, I was surprised with another unauthorized debit order from SAIBA. I have sent many emails and simply do not receive any feedback. When you phone, you are transferred to another department but either their is NO answer or the call is dropped. Twice in one year am have to beg SAIBA for my own money.... How is it even possible to give such bad service to your members???
0 replies
17 months ago
Great service - Nomfundo from Incredible Connection Springs Mall
My online order was not delivered due to service delivery issues from the courier. A lovely lady, Nomfundo from Incredible Connection, phoned me to follow up on the delivery of my order. She stepped in and I finally got my order delivered. She kept my updated and followed up regularly. Wow! Excellent service from Nomfundo!!!!
0 replies
17 months ago
POOR SERVICE!!!!
VERY POOR SERVICE! THEY UPDATE THEIR TRACKING WITH COMMENTS SUCH AS "ATTEMPTED DELIVERY - DELIVERY RESCHEDULE FOR NEXT BUSINESS DAY" OR "CUSTOMER NOT AVAILABLE" WHICH IS UTTER NONSENSE. I DID NOT EVEN RECEIVE A PHONE CALL. THEIR IS ALWAYS SOMEONE AVAILABLE AT MY HOUSE FOR DELIVERY. I HAVE NEVER HAD SUCH POOR SERVICE FROM ANY COURIER COMPANY!!! THERE IS NO COMMUNICATION FROM THIS COMPANY!
0 replies
26 months ago
5 stars for SALOME and VUSI!!!!
This is to give a 5 star rating to 2 employees at DSV that always go the extra mile to assist me!!! Thank you to the driver, Vusi, that always collect our parcels with such kindness and professionalism. He is always a phone call away. Thank you Vusi that we can always rely on you! Whenever there are any issues, I can always rely on Salome. Salome is in sales department, but in fact, I think she should be in top management. She always demands great service and feedback. If all DSV staff were as great as Vusi and Salome, there would never be any complaints on hellopeter, only 5 star ratings. Thank you SALOME and VUSI!!!!
0 replies
26 months ago
POOR SERVICE - NO COMMUNICATION - PARCEL NOT DELIVERED!
My client's parcel should have been delivered 7 Feb 2024. Thursday 8 Feb 2024 my client phoned DSV and the parcel was still at the collection branch. Friday 9 Feb 2024 I contacted DSV and explained the urgency of having this parcel delivered. Monday 12 Feb 2024 and tracking still indicates that the parcel is at the collection branch....... I emailed many DSV staff and I have not received any response! POOR SERVICE!!!!!!!!!! I can only give a huge thank you to our DSV rep who has also been trying to assist me. Sadly, the DSV staff responsible at the other departments don't even reply to her emails. No responsibility and no accountability
58 replies
119 months ago
Excellent Service
<p>Special thanks to Vernon van Jaarsveld at Outsurance, who assisted me in arranging my vehicle insurance at Outsurance.</p> <p>He was very helpful and was able to give me the best possible quote. The assistance from Vernon was one of my best experiences ever!!!</p> <p>Thank you Outsurance for employing such excellent employees. Such a pleasure to deal with people that are competent and willing to go the extra mile.</p> <p>Thank you Vernon, I think you should hold special seminars to give other companies' employees some tips on customer service!</p>
53 replies
123 months ago
BEST SUPERMARKET IN THE WORLD!!!
Thank you Pick N Pay Oakfield, Benoni, for your friendly staff. They are always willing to help.<br> <br> Super thank you for the great early bird special - never disappointed!<br> <br> The bakery department always have freshly baked, super yummy treats.<br> <br> I will recommend Pick N Pay Oakfield to everyone who wants a supermarket with good service, great specials and while your at it... why not a delicious treat from the bakery!<br> <br> Thank You!!!!
75 replies
128 months ago
Most helpful and Friendliest Staff!!!
Thank you to Eugene, Lucas and the receptionist at Damelin Boksburg. Eugene assisted me with all the necessary information via email. All my questions were answered in super time!!! <br> <br> I arrived at Damelin without an appointment.. I was assisted by the receptionist and Lucas. They were really helpful and super kind. <br> <br> Thank you to the superb service! I am really honoured to study at Damelin. What a pleasure to be assisted by these staff!!!
0 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (37.5%)