FG
ferouz G
Active since Sep 2014
12
Reviews
0
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Reviews
12 reviews9 months ago
Shocking Service from the GM (Shahien)
Pick and Pay Steeledale: If you want to receive poor service, arrogance from the General Manager (Shahien) and ignorance from the staff (Patricia and Natalie) proceed to Pick and Pay Steeledale. The service and attitude provided by the staff was shocking on the 28 July 2025. Simple request to understand the new campaign on free gigs when you purchase OUR groceries could not be answered by anyone. All staff totally clueless. While being clueless came the arrogance from Shahien who believes that his time is more valuable than the customers.
53 replies
15 months ago
FXGM Dishonest company and employees
N Neykov working for FXGM. He advised that if i invest 5000 dollars that he will provide me with excellent service and make the account grow to 10 000 dollars with in a month. After i made the investment, he made me close all open positions which would have made money. This was a lose of 1000 dollars. He advised that i must diversify and open positions. When the position was going in the incorrect direction from which he advised, he said i must add more money instead of using the knowledge which he claimed to have to resolve this situation. At every turn all he wanted was for me invest. When i asked him for the email address for complaints and the address of the local office in SA, he decided to lock my account. The message read "currently we are not providing any services to users from South Africa". FXGM is ****, they pray on hard working individuals with false promises. Companies like AVAFX is honest, stay away from FXGM. I am in the process of reporting them to the FSCA.
0 replies
18 months ago
********* Agent - Craig White
Listing Number: 114894247. An enquiry was submitted for this listing. The agent Craig White was contacted. He order for a viewing he wanted us to provide him with a pre approved bond. This is not a requirement to view a house. If this was than it should be mentioned it in the listing. I have viewed a number of properties and this was never requested, so why did this agent make this a mandatory requirement. This was supp**** and to date he still has not even provided feedback as to how was this used and to provide a viewing for the property. In conclusion, Craig white wanted a pre approved bond for a property which we had no chance to view. With POPIA, why is this agent not following the rules. My personal information was requested for what ******* purposes??
0 replies
26 months ago
*********** service. SANLAM looking for reasons not to process claim.
SANLAM CLAIM On the 13th September 2023, the claim document was successfully digitally signed and submitted. The documents requested was couriered (approx. 5KG) on the 7 August 2023. Email from the Living benefits department advised that the “documents were received. It normally takes 7- 10 working days to process To date Bennie Badenhorst from the living claims department is always making excuses. Advsing that they have not received documents which was sent. Clear incompetence from this individual. SANLAM living benefits staff make decisons for payments which they will not pay, but I must with out my consent. This was escalated to rushaan.meihuizen@sanlam.co.za who could not even respond, so it is clear Top down approach of poor service. Follow the leader. SANLAM wnats me to incur costs which i have but they will not dothe job which they are getting paid for. Is this a **** we will process your claim, but wait you must pay monthly, and we will mess you around.\ SHAME ON YOU Bennie and Rushaan, SHAME ON YOU
116 replies
30 months ago
No service, which the Manager on duty condorns
On the 9th November at 11:50. Upon entering the establishment Lenasia Spur trade route mall, no waiters in the front of the store to seat the customer. So i proceed to enter with no assistance and choose a place to be seated. After 25 minutes of being ignoed by the Spur Staff, decided to leave. I decided before i leave, to express my disappointment to the Manager on duty. I asked the waiter on my way out to call the Manager. The manager which arrived, i explained the situation in detail and to my dismay, he condorned the bad customer service portrait by the Spur staff. If the manager on site condorns this behaviour, it makes sense why the service was non existent, if not pathetic. The branch was Lenasia Trade route mall
0 replies
47 months ago
Poor service with Incompetent staff
On the 13 May, Rain services was down. No feedback from them or acknowledgement of the support ticket. Services only restored one day later. No apologies. Today again again service is down Chanel the consultant claims this to load shedding, yet we have power the entire area as power even the area where the Tower is located. Maybe this is the reason why Rain service is so bad, they hire incompetent people to manage the call center and incompetent technicians. Blame everything else besides themselves Sort your problems out.
268 replies
64 months ago
Courier guy or PUDO scam
The courier guy is affiliated with PUDO. A parcel was send using the locker to locker system. According to the tracking system it was delivered to Southcoast mall. The PIN number was provided to the to my colleague to collect, however the PIN number was incorrect. When we contact courier guy at Steller mall in crown mines, they could to assist and passed the buck to PUDO. Tried to contact PUDO vis what's up, the message was delivered and read, however no reply. Send an email to support, however no reply. We paid for a service and to date have not received it and the parcel is not in my possession. Is PUDO or courier guy scamming us, are they wanting us to pay for a service and than keep our parcels. These are traits of poor service or scam? We need our parcel back
0 replies
64 months ago
PUDO scam
Send a parcel using the locker to locker system. the parcel according to the tracking system was delivered and a PIN number was send to the individual collecting the parcel. When they entered the pin it was invalid, therefore the parcel could not be taken. The parcel is with PUDO. When we try to contact them via Whatsup or email no response. When you contact them via the landline, they cut the call. So is PUDO a scam, are they wanting to steal parcels for there gain. totally pathetic service. We are still trying to get our parcel back. Do not use this service, courier guys you should be disappointed that you will provide this form of service and take what does not belong to you.
0 replies
76 months ago
No staff evident
On the 06 January 2020 we decided to eat out at the Spur Gold reef city. When we arrived at the Spur Gold reef city at approx 13:50, no waiters or cashiers at the door, in actual fact no staff was evident. We walked in and proceed to the kids section. After 5 minutes still no assistance from any staff, we decided to leave. Guess what still no waiters, staff or managers. Not sure if Spur has changed it's motto for 2020 "walk in , walk out, we cannot serve you, your business is not important to us”. If Spur head office does not respond, they condone this behaviour.
61 replies
80 months ago
Injured Guest, no feedback
Well it is not surprising that Sun Vacation club has not responded i.e. Julius the GM and Rob Bremer from Sales with regards to the incident which took place on the 1st Aug 2019. It is clear that the focus is only on sales and not customer service, it is really a shame and disgraceful that this organization will employ staff that is mediocre. Poor service delivery within Sun City needs to be exposed. There is a lot of incompetence, negligence and arrogance from this department and staff members.
61 replies
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12 (100%)