RM
Richard M
Active since Sep 2014
20
Reviews
0
Industries
Reviews
20 reviews10 months ago
Nothing works as it should
Nothing works as it should! I try the email address, sorry it is no longer monitored, use these alternative channels. I try WhatsApp, it keeps incorrectly detecting a 1, 2 or 3 selection! Leaving me unable to talk to an agent. I then try call In, the automated voice prompt does not detect the inputs. How do you get in touch with discovery then?? And why when you pay for a plan with unlimited GP visits with a co-payment do you NOT PAY!!
212 replies
10 months ago
Pathetic customer service
You place an order and pay extra for a large cake, they send you the smaller one, apparently expecting people not to notice. When you contact them to rectify the matter they don't even apologize or attempt to rectify the issue. Do not use this service, as they have absolutely no customer service!
0 replies
13 months ago
Either combine the orders properly or remove the Hyper delivery
I've been using your app since it was first released. Since you've introduced the "Hyper" delivery, you have lost countless orders due to it. Not because I mind waiting until later my items, but because I cannot combine the orders into a single order! order total: R1500. Oh, but the items in the hyper order are below the value, can't do. FIX YOUR APP! Before you lost all your customers to dumb issues like this.
0 replies
18 months ago
Terrible Service at Wingfield Motors Goodwood Service Center
The message below was sent the service center manager, who went on to blame a former employee for the mis-assessment of the items listed. But given that he said he will revert shortly with a resolution and it is three days later, my patience is done. This bad service very clearly persists long after the former employee has left. Bear in mind I took my car in on the 3rd of October, it is now the 15th! In February of this year, I brought my car in for a routine service. At that time, I was informed that the windscreen wiper motor needed replacement, and the front and rear brakes needed to be skimmed. I decided not to proceed with these additional services then, but requested a quote. It took two follow-up calls before I finally received it. On Thursday, October 3rd, I brought my car back for the work that had been deferred. I was assured the repairs would be completed that day. In the early afternoon, I was told that the rear brakes were actually fine—contradicting the earlier assessment—and that the front brake pads now needed complete replacement. Despite these changes, I was told the car would still be ready that day, once the windscreen motor arrived. Around 4:15 PM, I received a call informing me the part had arrived and was being fitted, so I arranged to pick up the car. However, 20 minutes into my Uber trip, I got another call saying the issue had been misdiagnosed—it wasn’t the motor, but the stalk that was the problem - the second time the assessment done by the Wingfield Motors service team was contradicted. Given the inconvenience of travelling out again, I asked them to finish the job instead of making a return trip. The next day, Friday, I received no updates until I called at 1 PM. I was told they were still waiting for the part. Finally, at 15:21, I was informed the car was ready. When I arrived, I noticed the windshield was smeared and difficult to see through. On my way home, the wipers stopped working after two uses. I turned back to the service center where manager confirmed the issue and agreed to come to my residence once the part arrived. As I drove home, my car began to shudder and the engine light came on. I pulled over on the side of the highway and contacted the service center. The manager met me on the highway and informed me the seal around the spark plugs were the issue, causing the engine to misfire. He drove my car back to the service center, and I was driven home by one of his colleagues. The next day, Saturday, I received a call from a confused employee who seemed unclear on the previous day’s events. They informed me that the car probably wouldn’t be ready until Monday. When I called on Monday at 13:00, I was told they were still waiting on the stalk. At 15:04, I received a call stating the car was ready, but the stalk was still unavailable and would need to be fitted later at my residence. I picked up my car the following day, October 8th, but received no further explanation regarding the spark plug issue. There was no apology or acknowledgment of the fact that my car had been in the shop for five days for what was supposed to be a quick fix. To make matters worse, I had to pull over on the highway due to an issue with the car that wasn’t even part of the initial service request. It seems far too coincidental that the spark plugs seal failed right after being at the service center. Before leaving, I asked when I could expect the stalk to be fixed at my residence, and I was told Thursday. Now, it’s Friday and yet again, I’ve received no communication. I am left feeling frustrated and distrustful of your service. If it weren’t for the service plan I purchased with my car, I wouldn’t return after this experience. My initial experience at Wingfield Bellville, where I bought the car, was excellent, but your service center has failed to meet that standard. So to summarize: - Lack of communication - Distrust due to conflicting information. Specifically because I was told one thing and repeatedly the story changed about what was wrong (brakes and windscreen water motor), and I was told the wing screen water stalk was fixed only to find it was not. - Distrust due to issues experienced with the engine on the highway. - Still no resolution on the final task which was meant to be completed on the 3rd of October If the engine problem had happened without the rest of the these issues, I would be inclined to say **** happens. But given the repeated change with the team’s assessments on my car, it leaves me feeling very doubtful and lends more to a feeling that this was the product of a workplace mishap.
0 replies
31 months ago
Do not trust LMPR Electrical contractors!
Warning: A Disastrous Experience with LMPR Electrical Contractors I feel compelled to share my horrific experience with LMPR Electrical Contractors, as a cautionary tale for anyone considering their services. My encounter with this company was nothing short of a nightmare. Price Gouging: Initially, they provided a quote, but shockingly, within just thirty minutes, LMPR Electrical Contractors almost doubled the estimate. This blatant price manipulation left me questioning their integrity right from the start. Communication Chaos: After paying a deposit, I expected professional and efficient service. Instead, LMPR Electrical Contractors subjected me to nearly a week of excruciating delays and communication breakdowns. It felt like they had no regard for my time or concerns. Empty Promises: Despite making numerous promises to resolve the issues and fulfill their obligations, LMPR Electrical Contractors consistently fell short. Their empty assurances only added to my frustration. Refund Request Ignored: Frustrated beyond measure, I demanded a full refund of my deposit. To my dismay, LMPR Electrical Contractors completely ignored this request, despite initially assuring me they would address the matter promptly. In conclusion, my experience with LMPR Electrical Contractors has been an unmitigated disaster. I implore anyone considering their services to think twice. Based on my nightmarish ordeal, I emphatically advise against trusting this company. They appear to have no qualms about taking your hard-earned money, all while stringing you along with empty promises and unfulfilled commitments. Beware!
0 replies
31 months ago
The representative was professional, knowledgeable and friendly
The representative was professional, knowledgeable and friendly. Thank you Vuyo for the assistance
0 replies
33 months ago
Disappointing service
I'm so close to closing my account with MiWay insurance. I simply wanted to transfer my house and car insurance to a temporary residence, and I get told by your operator "I cannot insure my desktop and other household items in a temporary residence." Not only that, when requesting to speak to a supervisor - I get hung up on. I spoke to her again afterwards, they agreed a supervisor would call me back and I've still heard nothing. I only moved to MiWay Insurance around 2 months ago, and so far feeling very unimpressed with the level of service.
120 replies
35 months ago
Pathetic service
Does anyone work at this company?? I've reported an issue via the official channel which we were asked to use - communicated before via email, however I never seem to get any reponse. Issues logged more than 6 months ago have gone unattended, and today I have a more pressing issue - water leaking from our ceiling, and have made several attempts to get in touch with ANYONE at this company with no luck. The N1 city branch that apparently governs the apartments we stay in isn't even listed on their own website. *** is going here? I get charged money every month for you guys to manage this stuff when it comes up. START DOING YOUR JOB!!!!
0 replies
38 months ago
Terrible Support and Service
Since load shedding on the 15th of February I have been without internet. This is not the first time I've had such bad service from Afrihost, the last time we sat without internet for over 2 week. Every time it is a back and forth with support staff who read from a script and clearly have no knowledge of how to diagnose an issue, and every time it ends up being resolved when a technician is finally sent out to fix something on site. Let this be a fair warning to any and all considering using Afrihost, you'd be better off going back to dial up internet.
0 replies
39 months ago
Excellent Service
I recently had the pleasure of visiting Wingfield Motors Belville branch and I must say, I was thoroughly impressed with the level of service I received. The dealership has a fantastic selection of cars, and the staff is knowledgeable and friendly. I highly recommend Wingfield Motors to anyone in the market for a used vehicle. The customer service is excellent and the team's commitment to their customers is unmatched. Thank you, Emile, Jacques, and Richard for making my car-buying experience a memorable one!
60 replies
Review Distribution
5 Star
2 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10%)
1 Star
16 (80%)