KD
Kritish D
Active since Oct 2014
9
Reviews
0
Industries
Reviews
9 reviews36 months ago
Poor Quality and After Sales Service
I purchased the Powercore Massage Gun in Jan 2022 and in May 2023, the massage gun starts to get really noisy, which is 3-4 months just after the warranty expires. I wrote a Google Review only to receive a snarky reply from Ronald Steyn. He is under the impression, that if the gun breaks after it's warranty period, it's a good quality product. This is the clown world we live in today, Mr. Steyn is under the impression that I should purchase a new product on a yearly basis, like a Netflix subscription. Don't ever buy from this company, the quality is *******.
0 replies
62 months ago
Excellent Service Swatch Gateway
Just wanted to send a huge thank you to the staff at Swatch Gateway. I went to get the battery replaced on my Swatch and it was done free of charge and under 2 minutes. The staff refused to take any payment or tip. I even offered to buy them coffee but still the refused. Very good service, keep it up.
53 replies
62 months ago
Paul's Home Made Ice Cream Gateway - Excellent Service
Just wanted to commend the staff at Paul's Home Made Ice Cream Gateway for their excellent service. I called the store on Monday to find out on how I could order an ice cream cake. I spoke to Promise and she said that when the cakes arrived on Wednesday afternoon show would call me. Promise kept to her word and did call and I managed to purchase 2 ice cream cakes. The online service only applies to Johannesburg so luckily Promise was able to assist and ensure I left as a happy customer. Well done to the staff and Promise at Gateway.
0 replies
86 months ago
Best Service at Kimberley
I would just like to take this opportunity to thank Seattle Coffee and their staff in Kimberley for absolutely good service. It is always a pleasant atmosphere at the shop and the Baristas' are always willing to do their best to make my special blends. Well done Seattle Coffee Kimberley
56 replies
86 months ago
Beware of the Park and Ride Facility from Computicket
This is just to bring awareness to consumers using Computicket as well as Park and Ride Facilities. The email below which I sent to Computicket details the experience. Just know that if you use the Park and Ride service, there is no guarantee you will be on time for your concert or event. For example, if your show starts at 19:00 and you are at the bus at 14:00, the bus will only leave once it is full or maybe after the show starts. Best to use Uber instead as the service for the Park and Ride facility is absolutely terrible. This is the worst treatment I've ever seen especially in this day and age. To top it all, Computicket has the audacity to argue even when they are at fault. Dear Computicket It is very disappoiniting to see how badly customer were treated at the park and ride facility in Carnival City for the Ed Sheeran Concert on the 24th of March 2019. We arrived at the bus at Carnival City at 17:00. The Park and Ride info clearly stated that the bus would leave at 18:00 at the very latest. After speaking to the bus personnel they informed us that the bus would only leave at 18:30 because, they had to send a bus for 4 passengers who came after 18:00 or alternatively when the bus is full. I then went to the site supervisor to explain that the concert starts at 18:45 and to my surprise he was not concerned. He answered "Nope, the concert starts at 20:30". To me the supervisors attitude was absolutely terrible. We stood in long lines to get these tickets, We didn't just pay for the main act. The info that was given was that there will be opening acts of which we missed both because of the bus personnel making their own rules and assumptions. We payed R150 for the Park and Ride facility, the service was absolutely terrible. The truth is that we only left at 18:30, we even went to the point where we contacted Big Concerts and even their attitude was terrible. The supervisor went on further to say "Well, you should have came earlier". We were there at 17:00, well before the time we needed to be there. This bus service really spoilt our whole experience. That's not all, on our way back home, the personnel informed us that if the buses weren't full we would not go home. They moved people from bus to bus. They even parked the bus entrance near a bush, the females who were sandals were walking through thorn bushes, the thorns even went through their sandals. People were even standing in the bus even though there were buses standing empty. It was a 50km ride back to Carnival City, people were even sitting on the floor, what kind of people are you to treat someone so badly. I am absolutely disappointed by this bus service and especially the supervisor. His personnel was taking instructions from him. I have to see some form of disciplinary action taken against this individual for making us miss half the concert and secondly, his terrible attitude and thirdly, for treating people so badly. Kind Regards
0 replies
86 months ago
SAA Terrible Service
On Monday the 11th of March 2019 while booking online with SA Airlink their banking page froze. The money for the ticket was processed (R2000) but the ticket was never issued. I called the SAA customer care thereafter where I was told that the money had not been processed on their side and should wait 8 hours and the operator also emailed me the itinerary. The following I went to the SAA "Manage Booking " part of the website and found that the ticket does not exist. When I called the SAA customer care line and the operator advised that the ticket was cancelled and would have to wait 14 days to get my money back - which is unacceptable. When to the bank only to find out that SAA is still holding the money. I called the SAA customer care line once again where an operator by the name of Nollie assisted me. Nollie told me that she could not help and thereafter I asked to speak with the manager, I was told that the manager was not available. The operator then asked for my credit card details where they tried to re-book the same ticket which would cost me R2000 more but all this was done without my permission. I was told that they needed the credit card details to reverse the first transaction. After this attempt the operator said that she could not help and said I should use another credit card. I then asked for the manager once again, the manager explained that they can book me the same ticket for and additional R20 + the initial amount and the manager had also said that the money from the first transaction would be returned the next day. The payment went through and the ticket was issued but the money was never returned. Keep in mind that this phone call was 59 minutes of which was my airtime, I was put on hold for long amounts of time. The operator was very rude at the end of the phone call even thought I was patient with them throughout the phone call. This is very poor service from SAA and this has happened to me for the second time. I need my R2000 back at the earliest.
0 replies
95 months ago
Great Service From Lesego at Sport Scene
Just would like give a big thanks to Lesego from Sport scene(Town). i have been around many Sport scene's around South Africa(the major provinces; Joburg, Cape Town, Durban, Bloemfontein) and never have I received such good service like this one. Never have i seen someone try so hard to help. I needed a shoe and Lesego called 6-7 stores to try and get the shoe. He had told me that I would the shoe within the week and that I did. Big thanks to this gentleman
53 replies
108 months ago
Unprofessional Behaviour
<p>To whom it may concern</p> <p> </p> <p>At the beginning of May 2017 I applied for an account at Sportscene Diamond Pavillion Mall. A week later i was called by the gentleman who helped open the account. He to contact the call centre in order for me to answer security questions so that my account could be approved. . The call centre infomed me that a sms will be sent for confirmation of my account approval. Before leaving I explained to him that i have accounts elsewhere and was not sure why approval was taking so long. About 30min later the gentleman called asking if i had received the sms, which I didn't. He went on to further inform me that the account had been approved because "he had spoken for me" and I should come to the store to activate my account. Before hanging up he informed me that I should buy him a shirt from Sportscene seeing that he got my account approved(Which I took as a joke). When I arrived at the store the gentleman was very happy and continually informed me that i should buy him a shirt. I ignored it at first but he insisted that i buy him a shirt. After seeing that he was not joking I politely told him No but he insisted that I buy him a shirt. He said in order to activate my account I have to buy him a shirt. After telling him No a few times he eventually stopped and started sulking, which led to a terrible attitude from the individual. I cannot shop at Sportscene any longer since he works there and have been back to the store where he has treated me badly upon entering. Sportscene, if this is the way accounts are opened, it is totally unacceptable. The behaviour from your staff is really poor and customers shouldn't have to buy shirts for personnel emplyed by Sportscene upon account approval. It is also unacceptable that I cannot shop comfortably beacuse I am being treated badly by this particular individual. </p> <p> </p> <p>Kind Regards</p> <p> </p>
56 replies
129 months ago
MTN Vetting
To whom it may concern<br> <br> I have been to MTN for the third time already and have been declined each time. it was said that I am high risk. When the employee from MTN looked further into the matter it reflected that I in fact qualify(actually over qualify ) for a contract. My question to MTN is, Why am i always being declined. What is going on with the vetting process. This is driving away many customers and also results in alot of time wasted. MTN what is going on?
75 replies
Review Distribution
5 Star
4 (44.44444444444444%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
4 (44.44444444444444%)