MG
Michael G
Active since Mar 2009
10
Reviews
0
Industries
Reviews
10 reviews25 months ago
Award for Most Annoying company.
I get a call from this company on average twice a day. I have told them im not interested, i have tried politeness and rudeness and i just don't know how to make them stop.
0 replies
26 months ago
Very friendly and ef...
Very friendly and efficient client service and best premium for my car
58 replies
36 months ago
Stunning Service
I had a claim for a broken cell. Lucia from outsurance was stunningly friendly and efficient and the claim was settled promptly. Very impressed with the whole experience and the personal touch from Lucia.
53 replies
50 months ago
Delayed Delivery & Broken Promises
I bought the latest S22 ultra on the samsung store on 10 March, along with 2 accessories, the order emailed to me said the dispatch date is 10 March. By 14 March there was no progress and after repeated calls to different agents we were told the accessories is out of stock. We agreed to only receive the phone, with a voucher for the accessories in the future. We called back on Wednesday and was told the same story(again we asked to at least receive the phone). On friday 22 March we called again and was promised it would be sent ASAP. Today on the Samsung site it still shows Preparing Dispatch. How long does it take to prepare???
212 replies
80 months ago
Refusing to Deliver or Refund - BAD SERVICE
I paid for an online order on 26 August. 6 September they let me know they dont have stock. Weeks later and im still waiting and they are not responding to my emails and messages.
0 replies
83 months ago
Fantastic Company
Hetzner is the best hosting company i have ever had the pleasure of dealing with. i have 2 dedicated servers with them, one in CPT and one in JHB. I have never been offline with either of them.(granted i have only been with them the last 2 years), but that's still impressive. In addition i have found their customer service and accounts department nothing short of perfect.
75 replies
132 months ago
Service Suspended & Cannot Reach Callcentre
1) My service has been suspended(my account is uptodate, i have no idea why and there was no warning)<br> <br> 2) Trying to reach the callcentre and no-one answers.<br> <br> 3) Trying to use the website is impossible, trying to register and it sends me a PIN and then when i capture it, it says the number is not linked or something<br> <br> 4) Trying to use the self service when dialing 808 also does not work, press 1 for self service, press 1,self service is not available.<br> <br> For the record, i like the MTN network, but not the service, which is why i went through Nashua Mobile, until my account was sold to MTN without my approval.
76 replies
132 months ago
STILL CANNOT CANCEL LINE!!!
Dear Telkom.<br> <br> I AM FED UP! I cannot keep trying to fix my accounts/billing/new services.<br> <br> I have been on the phone for the last 35 mins(i keep being transferred between billing and cancellations).update: NOW 51mins<br> <br> Please cancel ALL services/lines/packages on the following lines.<br> <br> JHB: 0112348673<br> CPT: 0218592807<br> <br> 1) Please do not tell me to email [Email Removed] I did that In on 2 of Feb 2015 and its still not cancelled.<br> 2) Please do not ask me to call the callcenter(im NOW sitting at 51mins and still being transferred around).<br> 3) Please dont ask me to go into a branch, i have tried that, they asked me to forward the original email and after that they said we have to wait.<br> <br> Please contact me on 078 451 3052 if you want to try to help me.<br> <br> I have made complaints on facebook, hello peter(3 months ago and last week) and on the telkom site and it still not resolved.<br> <br> WHAT MUST I DO TO GET YOUR ATTENTION!!!????????????<br> <br> Please if you let me know that you cancelled ALL my telkom services i would gladly convert this to a compliment.
76 replies
132 months ago
STEALING MY MONEY!
I cannot believe that this is still not resolved. I made a complaint on hello peter, 10:50:26 Mon 9 Mar 15 AND WAS TOLD IT WILL BE RESOLVED(ref#SM94880) Its still not, i received my latest bill for almost R2000 and i am receiving NOTHING for it.<br> <br> I cannot cancel my JHB line, every telkom person says its canceled, BUT I AM STILL BEING BILLED FOR IT!<br> <br> I have been into a telkom shop, called telkom, complained on hello peter(3 months ago), complained on the telkom site. NOTHING HELPS. <br> <br> I stupidly applied for ADSL at my new Cape Town address(big mistake). I HAVE NOT RECEIVED ANY ASSISTANCE, IT HAS NOT BEEN INSTALLED. BUT I AM ALREADY BEING BILLED FOR IT? How can you start the new billing before doing anything? <br> <br> So you dont cancel my old line, you dont install my new service, you dont give me customer service you dont resole my queries ALL YOU DO IS BILL?<br> <br> Please tell me what i need to do from my side to resolve this? I am willing to try anything. <br> <br> PLEASE TAKE THIS SERIOUSLY. I AM GETTING DESPERATE!!!
76 replies
135 months ago
Cannot Cancel Line! Cannot get throught to Agent!
We moved offices and needed to cancel our ADSL line at old office. I was told to email [Email Removed] with company docs, letter, my id doc. I did all of this on the 2 Feb 2015 and received a reply saying Telkom Business Retention Centre acknowledges the receipt of your email.(and saying i should send the above docs if i haven't yet).<br> <br> I have not since received ANY reply, and the debit order for March has again gone off my account.<br> <br> At the new premises i still need to connect to telkom, i cannot transfer as its not the same type of line. <br> <br> When i call 10217 to get feedback all i get is: Due to high call volumes there may be a long delay. Its been 20mins and im still holding.<br> <br> How can i cancel this??? Im not even sure i want to connect to telkom at the new premises as the service is horrible(im considering rather just using wireless)<br> <br> WHY CALL IT SMBS Retention Centre??? You are not doing ANYTHING that makes me want to stay a customer.<br> <br> When i called to cancel my office insurance, the Outsurance retention agent convinced to me keep my policy, telkom could have done the same but you are making me so upset i want to go out burn the nearest telkom device.
77 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (40%)
1 Star
3 (30%)