RZ
Rickert Z
Active since Nov 2014
26
Reviews
0
Industries
Reviews
26 reviews2 months ago
service sucks very bad
Poor Service and Ongoing Delays – Sanlam I am extremely disappointed in the level of service received from Sanlam regarding an estate matter. We have now been waiting six months for the required documentation to finalise the estate handover, which is simply unacceptable. Any claims or issues that may arise as a result of the estate not being properly handled off will be for Sanlam’s account. Clients should not have to carry the risk or consequences of internal delays and inefficiencies. It is unreasonable to wait this long for documentation. Based on the volume of negative reviews currently visible, it is clear that service standards are declining and clients are no longer being treated as a priority. As a long-standing believer in Santam level service standards, this experience has been deeply disappointing. After dealing with this matter and the lack of professionalism shown, I will seriously consider moving my business to companies that value their clients’ wellbeing and act with urgency.
112 replies
5 months ago
Bubbles plastics
<div>I originally left this company a 2-star review because of the poor service I received. Instead of addressing the issue, the owner updated his public reply and accused me of being “dishonest” and speaking to his staff in an “inappropriate” way. The entire WhatsApp conversation is visible on Google, so anyone can see what actually happened. Just be careful — any company that responds to criticism by attacking the customer instead of fixing the problem should raise a red flag.</div>
0 replies
14 months ago
Foto Discount World ****MMMMMM
Day 22 and still no delivery! Despite multiple follow-ups, I have yet to receive a single meaningful update. I spoke to Quinton on February 27, requesting an update, but my request was completely ignored. At this point, this feels like nothing more than a ****. The company’s communication is practically non-existent, and their marketing is downright misleading. I’m still holding out hope that my package arrives, but based on my experience, I would not recommend this company to anyone. I regret not reading more reviews before ordering. When a company starts hiding their social media reviews, it’s a massive red flag—something is definitely off. Avoid at all costs! I placed an order from China around the same time and have already received it. Meanwhile, this company can’t even be bothered to respond to an email. Absolutely disgraceful!
0 replies
22 months ago
pathetic service from Uyanda at cancelation department
It seems to be a common issue at Virgin Active. Whether it's the gym trainers acting like they own the place or the cancellation team being unhelpful, my experience has been consistently poor. I spoke to Uyanda at cancellation today and can't believe you employ people who talk to clients in this manner. Virgin Active may sign you up with a smile, but everything after that is a battle and inconvenience.
0 replies
47 months ago
Not serving what is advertised
Barley any dunked sauce on the burger and wings.KFC langenhovenpark needs new management this is unacceptable to sell this to customers.
0 replies
47 months ago
Excellent service
This is service on a next level. My fibre was down on Saturday and my service provider advice me that they will only be able to get someone out in 3 working days.Sunday morning I received a phone call from Sibusiso Mbalane telling me he is on his way. A Sunday morning.... I think you need to give this gentlemen a raise cause this is the type of people we all want in our business. Well done Sibusiso
0 replies
55 months ago
From Great to Awful
I’ve been I client with Nedbank for many years and I thought highly of them. A few years ago, I applied for home loan with Nedbank being my first choice. Well Nedbank offer was the worst of all the banks. After a long negotiation Nedbank finally assist me on a bond. Beginning of this year I applied for another home loan and again Nedbank was at the bottom regarding offers. I added a banker to my account to be able to build on the relationship I have or thought I had with Nedbank. I requested a few things from my “dedicated banker” and still to this day it was not resolved. So much for a personal banker. The latest home application we send in, we received the same outcome. I have no relationship as yet with another bank but they are willing to bend over backward for someone that do not even have an account with them. I think that is what service is all about. Go the extra mile for NON-CLIENTS Its quite sad to see Nedbank moving in the opposite direction of the other banks. I always been a big supporter of the green bank but if you are looking to build wealth, Nedbank is most properly not the bank for you.
0 replies
56 months ago
NO SERVICE FROM OUR MUNICIPALITY
I cant call this service cause their is non. I have been struggling the last 8 months to fix my rates and taxes account. Recently we installed a pre-paid water meter and still being billed from the municipality. The account range anything from R4500 to R6500 a month. After the pre-paid meter was installed the property used +-R250 of water for the month. How do you compare Pre-paid meter using R250 of water vs the municipality water bill +-R5000.
0 replies
62 months ago
Telkom keeps providing poor service.
I have tried Telkom a few years ago and I thought I'm going to give them another shot. BIG MISTAKE, I quickly remembered why I cancel the first contract. Will not recommend them to anyone.
0 replies
64 months ago
Great Client service.
I placed a order for a single bed online. The following day a received a phone call from Mattress warehouse advising me that due to the Covid regulations It going to take few weeks for them to get stock. After a week a received another call from them telling me that they are still waiting for stock and they are going to upgrade my order from single, to a three quarters size. I think a lot of companies can learn something from you. The client service is excellent. Well done guys.
61 replies
Review Distribution
5 Star
6 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (23.076923076923077%)
1 Star
14 (53.84615384615385%)