KM
Kyle M
Active since Nov 2014
17
Reviews
0
Industries
Reviews
17 reviews37 months ago
I am not mad, just dissapointed.
It's taken 6 months to try to resolve a small issue. There is not a single follow-up from the bank, no resolution, just really poor service, and that's with me following up every 2-3 weeks. I get better service from all the other banks I deal with, I would not recommend dealing with Nedbank at all - their service is sub-par and frankly unacceptable. Please stop passing the buck and stringing me along. Fix it or don't, just make up your mind.
0 replies
68 months ago
Stocked the spares I needed!
Audiomart was the only place I could find spares for my headset. Thanks for stocking them! There was a small hiccup with the payment on the website but after a short phone call, the issue was sorted out. The order arrived promptly and updates given on the order at every step. This is my 2nd order with Audiomart and will use them again. Thanks Team!
53 replies
88 months ago
Useless backup for offerings, Rude staff
3 Agents so far. One was helpful. 2 Were shocking. You offer a service (ENTERTAINER) and then have 0 support to back it up. I guess when you're a large bank, a "stuff you" attitude is fine. I expected more from you. I really did.
315 replies
91 months ago
Bad call center experience.
I despise the call center experience. Over 6 mins of speaking to robots and going through options get to a person only to passed on to the correct person after verifying twice. I called the number in the SMS that FNB sent me in error. To sum it up, over 10 mins of call time that should have taken 3 Please review this process and try to do better. When I finally got to the correct consultant, she was brilliant and very professional. Thanks
210 replies
98 months ago
Brilliant service, quick replies.
I was very impressed with Trevors knowledge, stock levels and pricing of Kappa Panniers and Mounting hardware. He was professional, quick and knowledgable with his responses and I hope to do more business with him in the future. All the best
0 replies
104 months ago
Professional and quick
Phoned in for details on my account as I could not figure it out. The call centre was very knowledgeable and knew exactly what was wrong. Resolution was quick and painless. Thanks to Standard Bank
61 replies
114 months ago
Great service
<p>I would like to commend Tuff Stuff Insurance. The team is always eager to help and are quick to change details and add vehicles. I can highly recommend them. Even now they notify you of contact details, should anything go wrong over the festive season.</p> <p> </p> <p>Thanks to everyone at TS who make it a pleasure insuring my motor vehicles.</p>
0 replies
120 months ago
Poor service after poor service
<p>Nelphy From Avis OR Tambo contacted me with regard to some negative feedback I left with Avis. She got some information from me and then has not conacted me since. Its been 3 months.</p> <p> </p> <p>I have emailed her without reply.</p> <p> </p> <p>You almost got it right Avis...</p>
0 replies
123 months ago
Relentless Effort to get me what I need.
Hi Vodacom,<br> <br> I would just like to pass on my compliments to Makgabo. He went above and beyond to ensure that I was satisfied with the service received. I can gladly say that this is one of the best call centre experiences I have had in an otherwise \difficult to help everyone\" industry.<br> <br> Thank you in advance to passing this on to him and his superiors. <br> <br> Kind Regards"
53 replies
124 months ago
Short Response - then nothing.
Hi There,<br> <br> So I made a booking for Avis, nice and simple. Then I was told by a friend that if the return time is after the pickup time, you pay for an extra day. So My mistake. I acknowledge this. Not an issue.<br> <br> Now because my return time was an hour after my pick up time, I wanted to move the pickup time 30 mins later and drop the car off a half an hour earlier. This would then save me a day of fees and I had tested this on the website. I also do not mind waiting for a bit to collect the car or drop it off a bit earlier. I can - it's easy.<br> <br> Now the crux of this whole matter is a polite email was sent asking if I could shift the pickup and return times to avoid paying the extra day. The reply was \Please note that we work on 24 hour basis therefore reducing the rental by 30 min wont change anything\" and upon asking the agent to re-read my email re times, I now am not getting any replies at all. I am so disappointed with your service as a first time customer. Next time I'd rather go to another company, even if it is more expensive, ill pay for service.<br> <br> Your Motto is \"We Try Harder\"
0 replies
Review Distribution
5 Star
10 (58.8235294117647%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (23.529411764705884%)
1 Star
3 (17.647058823529413%)