NP
Neil P
Active since Nov 2014
13
Reviews
0
Industries
Reviews
13 reviews15 months ago
Students disadvantaged over UCT online / SACAI dispute over SBA marks ?
There appears to have been some kind of dispute between SACAI and UCT online school over the latter's SBA (school based assessment) tasks. "According to Klopper, many institutions bring candidates under the wrong impression about their abilities by giving School-based Assessments (SBA) marks that do not reflect their real capabilities." Could Mr Klopper please advise whether UCT online is one such institution and whether or not the SBA marks submitted by UCT online were ignored by SACAI. If a learner achieved an SBA mark of over 80%, then the contribution towards the candidate's final mark would be 20%. But (specifically) one learner mentioned in the IOL article (from which Mr Klopper is quoted above) achieved marks of 25% and 36% in her physical science and Maths exams respectively. That would mean she achieved 5% and 16% respectively in her final SACAI administered exams if her SBA marks were taken into account. Mr Klopper must please state unequivocally that UCT online's SBA marks were discarded or he must please confirm that the learner referred to in the IOL article did indeed achieve 5% and 16% respectively in her final exams. There is no "wriggle room" for alternatives. If leaners are being disadvantaged by some kind of dispute between SACAI and UCT online over SBA marks, that is utterly reprehensible and I would call upon the relevant authorities (UMALUSI ?) to conduct a comprehensive investigation into both the SBA marks and the final marks achieved by UCT online students.
0 replies
33 months ago
Relocation.
Wirulink were efficient in respect of relocating their equipment from one place to another when I changed my business premise. We were up and running within a day and I am advised we have better signal than before (at the old premise).
60 replies
52 months ago
Wirulink data usage shows double that reflected by Windows.
I have a router attached to a Windows server. Overnight (when all other stations on the network were switched off) there was a big update on the server. The Windows data usage showed about 8Gig. Wirulink's data usage showed 16Gig. When I called asking for an explanation, they tried to indicate there could have been other (unspecified) data usage. Then they said someone would call me back. Very specifically this big data usage occurred from 0000 am to 0400 am. Specific time frame, specific server. And of course no-one called me back.
159 replies
69 months ago
Start thinking humanely please Standard Bank!
With reference to previous complaint below. Today I have another plea from same indigent person who is now on the street. What is that you don't understand about this situation Standard Bank ? I need that money back so that I can do at least something for this person. "my landlord took my clothes she needs rent,she chasing me away,I can't bath even food to eat.i don't know what must I do I'm on the street right now" From the President: Attempting to profit from a disaster that is claiming the lives of our people every day is the action of scavengers. It is like a pack of hyenas circling wounded prey. Where is my money Standard Bank ? "So we are in the middle of the C19 crisis with a tanking economy. I try to help a poor person by sending them money. Unfortunately I made a mistake and sent it to an old account number I had for that person (whom I have helped for a while). When I attempted to reverse the transaction, Standard Bank wanted to charge a fee which would fleece away more than 60% of the original donation. When I requested (under the circumstances) that the fee be waived, I was told to phone a certain number. Typical cynical Standard Bank - the number does not even answer."
106 replies
70 months ago
Standard Bank fleece 60% of donation to poor person without job due to C19 crisis.
So we are in the middle of the C19 crisis with a tanking economy. I try to help a poor person by sending them money. Unfortunately I made a mistake and sent it to an old account number I had for that person (whom I have helped for a while). When I attempted to reverse the transaction, Standard Bank wanted to charge a fee which would fleece away more than 60% of the original donation. When I requested (under the circumstances) that the fee be waived, I was told to phone a certain number. Typical cynical Standard Bank - the number does not even answer.
211 replies
70 months ago
Standard Bank fees fleece 60% of donation to help person without jod due to C19.
So we are in the middle of the C19 crisis with a tanking economy. I try to help a poor person by sending them money. Unfortunately I made a mistake and sent it to an old account number I had for that person (whom I have helped for a while). When I attempted to reverse the transaction, Standard Bank wanted to charge a fee which would fleece away about 80% of the original donation. When I requested (under the circumstances) that the fee be waived, I was told to phone 0118587789. Typical cynical Standard Bank - the number does not even answer.
0 replies
72 months ago
Update on previous complaint.
Following my previous complaint here, I was contacted by a Vodacom agent. He promised further follow-up on the issue but I haven't heard anything since. It was the same with the call centre operator earlier. Promised someone from technical services would contact me but they never did. Vodacom need a system whereby items that are 'actioned' do indeed get 'actioned'. It seems as if one operator passes the buck to the next but doesn't check to see that "next" has done anything.
315 replies
72 months ago
Poor service levels and ill-informed customer services: Vodacom
Can Vodacom please clarify (even if it's only a baseline) exactly what level of service (in terms of upload/download speeds) I can expect with an LTE sim ? At my brother's place in Buccleugh the data rates are something like 30 Mbps over a Vodacom link. Here in Witpoortjie it's more like 2 or 3 Mbps with frequent stoppages. We're paying the same money - we need an explanation for this disparity. When I spoke to Vodacom customer service, they started asking about my PC and was there a problem with it ? I explained that data bottlenecks occur at one's Internet router since thereafter it is (relatively) high speed wi-fi or cable ethernet to PC. They don't even seem to understand those type of basics or alternatively are being deliberately disingenuous trying to obfuscate the fact that they are failing to provide the service being paid for.
210 replies
81 months ago
Skype not loading on Mobicell Astro
Asked for technical support and got someone who knew nothing technical. Was "not allowed" to put me through to anyone who did. My problem is with the Mobicell Astro which is an Android phone. When you try to download Skype for this phone, it just says "waiting for download" and nothing further happens.
0 replies
88 months ago
Hopeless turnaround time on fault report: Telkom
1. Fault ref 107CRZ170119 obtained 17th Jan 2019 2. No action to date 24th Jan 2019 3. Follow up on chat line cut off when I asked why there was a 'security' issue with fault report They wanted a whole lot of irrelevant data about business name etc all of which would be linked with the fault report no. 4. They also introduced a completely irrelevant distinction between residential and business services. The line is faulty and there is a fault ref - that is the only relevant information.
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
1 (7.6923076923076925%)
2 Star
1 (7.6923076923076925%)
1 Star
10 (76.92307692307692%)