Active since Jan 2015
22
Reviews
0
Industries
Reviews
22 reviews6 months ago
Still not resolved after this is now the 5th ticket togged
I have been trying for almost 3 weeks to move a telkom line in the same property just change where the line is coming into the house. 4 different tickets have been logged. 1. Ticket Cancelled 2. Called to check on order and was told it would be reopened with the same ticket number 3. Called to check on order and the original order had not been reopened 4. Logged again and the ticket was logged incorrectly as a line speed upgrade 5. Logged again and this ticket did not have a technician assigned 6. Was promised that the ticket would be done on Saturday. No-one arrived 7. Monday called again and this ticket had again been cancelled 8. Latest ticket relogged again on Monday and promised an escalation is still sitting in the queue to be allocated Beyond frustrated and Tearing my hair our. How can this be escalated. How can the service be so disorganized and slow?
0 replies
24 months ago
********** Service
What a dreadful experience this whole trip has been. 12 hours delay with no notice leaving from Jhb. No reply to multiple emails sent to customer care to claim for compensation. Return flight now delayed in Kigali to Lusaka. Again no communication as to the expected arrival of the flight. Lost a whole day in the UK and nothing you can do about it. Be careful booking this airline. They may be cheap but they are incredibly unreliable.
0 replies
26 months ago
Patience was a star
Patience was a star. Sorted out my expired debit order mandate in 2 minutes. Great service to date
56 replies
41 months ago
Great service and Products
Great experience. Have ordered many time and always what was advertised. Lots of choice with Funky, different gifts and gadgets
0 replies
67 months ago
Wrong item delivered and no refund. Furious.
I ordered masks with the following description and was delivered a totally different mask which does not fit anyone in my family of 4. They tried to fob me off with an explanation that said the description said the masks was only adjustable on the nose and not anywhere else but the link on the page said the below "This super-breathable face mask can be worn for hours without humidity or accumulated heat. This washable and breathable mask will perfectly fit your face with an adjustable nose clip, ear support, and a neck strap with hook and loop closure. Comfortable fit with double air ventilation breathing valves." The masks had no ear support or neck strap and whilst possibly being the same supplier were totally different and will be useless. I know this is a hygiene issue but do not advertise something which is not the product you are going to deliver. Refund an very unhappy regular customer. Will not be using this site again for anything further and we were regular purchasers. Be very careful what you order
0 replies
70 months ago
Late Delivery and poor quality
Ordered flowers for my Mother in Knysna for her Birthday since we are all in lockdown and none of the kids could be with her. They did not arrive on her birthday which was so disapponting In "compensation" we were offered R60 discount off the next order after spending R695 on a bouquet which when it did arrive a day late was pathetic. Never again
0 replies
99 months ago
No Reply
Received this email on 14th Feb with a threat to reply within 2 days to dispute. I have now sent my 4th email with no reply. Please can someone contact me now Hi Nicki The Vitality programme is designed to encourage and reward our members for living well and taking care of their health. In order to protect the integrity of this health programme, we do periodic reviews of our members’ points-earning activities. During a recent review of fitness points allocated to Vitality members during 2017, a number of fitness points linked to a fitness device workout were flagged as irregular on your policy. If you would like to dispute this finding or have any queries about this, please contact ********** If we do not hear from you before Friday, 16 February 2018, these points will be automatically deducted from your 2017 Vitality points monitor, and your Vitality status will be recalculated. We encourage you to keep getting healthy to get rewarded. Discovery Forensics
0 replies
99 months ago
No Feedback or response
Received this email on 14th Feb with a threat to reply within 2 days to dispute. I have now sent my 4th email with no reply. Please can someone contact me now Hi Nicki The Vitality programme is designed to encourage and reward our members for living well and taking care of their health. In order to protect the integrity of this health programme, we do periodic reviews of our members’ points-earning activities. During a recent review of fitness points allocated to Vitality members during 2017, a number of fitness points linked to a fitness device workout were flagged as irregular on your policy. If you would like to dispute this finding or have any queries about this, please contact ********** If we do not hear from you before Friday, 16 February 2018, these points will be automatically deducted from your 2017 Vitality points monitor, and your Vitality status will be recalculated. We encourage you to keep getting healthy to get rewarded. Discovery Forensics
0 replies
107 months ago
False Advertising and useless website
<p>10% off all beauty online 11th to 13th July.</p> <p>No search facility for anything not even the perfumes I could see on my screen.</p> <p>No discount applied at checkout.</p> <p>Called customer service and was told, "that's not possible". Am I stupid? Told to hold on and then call cut.</p> <p> </p> <p>Useless</p>
168 replies
108 months ago
Incredible Service. So impressed
<p>I am so impressed with Postnet service.</p> <p>My Mum gave them a packge to Courier to Johannesburg on Tuesday in their Knysna office.</p> <p>The package was delivered to me in Johannesburg this morning.</p> <p>With all the issues in Knysna this week I faind it unbelievable that they can still get a package through. Really impressed.</p>
0 replies
Review Distribution
5 Star
6 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (31.818181818181817%)
1 Star
9 (40.90909090909091%)