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NZUZO N
Active since Feb 2015
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Complaint - Dismall Service
Dear Car Tracker Team, I am writing to formally express my deep dissatisfaction with the service I have received. I currently have an account with Car Tracker covering four vehicles, yet despite repeated communication, only two of these vehicles appear on my app. I have sent numerous emails explaining this issue, but to date, it remains unresolved. To make matters worse, your agent scheduled an appointment with me today at 12:00 to fix the tracker. Not only did he fail to arrive, but I was only informed afterwards that he would not be coming—citing rain and another job card as the reason. This is unacceptable. It is both unprofessional and disrespectful to make an appointment, leave a client waiting, and then provide excuses after the fact. I find this treatment outrageous and extremely disappointing. As a paying customer with multiple vehicles under your service, I expect reliability, accountability, and timely resolution of issues. Unfortunately, my experience has been the opposite. I urge you to take immediate action to: • Ensure all four of my vehicles are properly reflected on my app. • Provide a clear and reliable plan to resolve the technical issues without further delays. • Address the lack of professionalism demonstrated by your agent today. I trust you will treat this matter with the seriousness it deserves. Sincerely, Nzuzo
53 replies
14 months ago
Disgusting Service
I am Director for an HOA and I have experianced the most disgusting service from FNB Fourways , We had arranged a meeting with the directors to change signatures and also amend the primary contact person for our entity . Lerato Dlamini happens to be our Banker for WATERFALL VIEW ESTATE . This is Home owners association in which we do probono work in the interest of our community . We infomed Lerato of our challenge to get all directors in one place since we have our own personal commitments . Our estate manager than arrange a meeting with her , scheduled a time and date . Lerato Dlamini agreed and was aware , when we arrived at FNB Fourways she wasnt there . lerato Dlamini failed to honour our appointment , We were reffered to a manager because we wanted to change primary contact and we were unsuccessful since the signatores wasnt change , When we wanted to change the signatories becuase the majority of directors was there , they couldnt change the signatories becuase they require all directors to be present . We spent 1hour and 30 minutes proposing solution and FNB just denied us and told us about thier process .
53 replies
16 months ago
********** Service
Candice Martin from Acutts Property Management had been a nightmare to deal With , her lack of empathy regarding my property being flooded has shown me that Acutts have really gone to the dogs , She was cold on the phone when I contacted her regarding my property claim , Things no one should experience when in distress. I can tell that she is still sour on the fact that the CSOS case didn’t go thier way , when they were found wanting on thier incompetence regarding The billing on my levy statement .
0 replies
72 months ago
TV warranty
I have recieved the worst service from Hifi corporation in Fourways Crossing and they didnt want to take in My Tv after my call with the Lady by the name of Phindi over the phone , i drove there and they refused to take my tv even though i called in at first , The gentle man than told me they dont take in 55 inch tv sets and they will make house call , he refused to give me his name and he refused to take in my TV . this is the most horrific service i have ever received .
0 replies
126 months ago
I WANTED TO UPGRADE MY CONTRACT
I recently recieved a phone call from telkom 1 month ago to upgrade my contract with them , i stated to the laddy over the phoen that i will head to telkom my self so that i canget clarity , I went in to telkom mobile store in rosebank mall on the 25/11/2015 , I dealt with an african lady who is a consultant and she state that she couldnt help me because i didnt have my ID IN HAND . I then left and came back on the 27/11/2015 i came back with my ID and i was told they are out of stock . i then contacted the callcenter 180 and Thabo gqola gave me 10210 number for me to call on this number they stated that i must call 081 180 and i told them that i just called this number and they inisisted that th number i should get help in , i then called 180 and they said imust call 021 001 7500 . theere is no answering the phone this number <br> <br> i have been moved from pillar to post with this poor service and noaccountability from telkom staff
75 replies
136 months ago
BAD SERVICE
I CALLED THE THE INSURANCE COMPANY ON THE 28TH AND CONFIRMED MY NEW BANKING DETAILS AND I CHANGED THEM , BUT THEY HAVE FALLED TO DO SO SINCE THEY REDIBETED MY PREVIOUS ACCOUN T , REF NM 24114244 , REF NM :3008984349
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
4 (66.66666666666667%)