RH
Riaan H
Active since Mar 2015
20
Reviews
0
Industries
Reviews
20 reviews2 months ago
VERY impressed with the efficiency, service and turnaround time!!! Wow, just wow!!!
I app**** for a personal loan with Sanlam (DirectAxis) during a morning and by the afternoon the funds were paid into my bank account. I wasn't in need of funds, but wanted to have some cash-at-hand as a safeguard against potential emergencies, until I get paid a performance bonus in 2mths' time, upon which I'll just settle the loan. Due to me not requiring the funds as a matter of urgency, I was absolutely blown away by the speed and efficiency of this service and thus will recommend anyone, who actually might require urgent funds, to approach DirextAxis. Wow, I absolutely didn't expect that a telephonic loan application can be finalized within mere hours!!!
56 replies
3 months ago
Vumatel is one of the worst service providers that I've ever encountered!!!!
This is the 5th day that my area is without fibre connectivity. Vumatel doesn't bother with posting any regular updates about when the issue/s might potentially be resolved. Nada, niks! They evidently have no sense-of-urgency to sort this matter out! I need my fibre to WORK in order to conduct business and demand that Vumatel refund me a pro-rata amount of my monthly fibre bill. You also can't call them because they've conveniently made their customer contact number obsolete! Obviously because of the thousands of calls that they anticipated receiving from very angry customers. Why does South Africa have these sh*t clowns as fibre service providers and we're forced to make use of them because their lines were laid in my neighbourhood. Vumatel, contact me and sort this matter out, NOW!!!!
56 replies
45 months ago
Absolutely pathetic service at a simple job that doesn't require much intelligence!!!!
I ordered a number of items as per order 111291069 from Takealot. The first problem was when I received a notice that my order was ready for collection only for me to notice that one item is short. I called and was informed that they didn't have enough stock of that item, but that they'll send the order anyway and have me collect the outstanding item when its ready. Why didn't they inform me of the issue before just sending me a notice that the order is ready for collection (when they know it's short an item)? I forgave them for that because well...life happens. Here's what p*sses me the f*ck off. When I collect my order which is already one item short, I see that an item of which two was ordered had only one of those items in the box and a different "replacement" item in a similar line of that product. That means, Takealot, decided that since they're short on a specific item that just pack a replacement of their "choice" in the box. It is intentional because one of the pair ordered was in there, so they know I wanted two of those, but they obviously used their initiative to decide for the customer that a different type of model is good enough and the customer will just accept it. I am f*cking livid with this shi*t service. I Takealot to give me my what I ordered as a matter of urgency because I already paid for the stuff!!!
0 replies
47 months ago
WARNING: Standard Bank Insurance might just be the most pathetic insurer in Africa!!!
I registered claim 22/155161 for a damaged built-in stove on 1 Jun'22. The appointed electrical company visited my property on 2 Jun and said they'll provide Standard Bank Insurance with a report. I called Standard Bank Insurance numerous times thereafter and after holding for usually more than an hour, the call either cuts or I give up. I eventually called the electrical company to ask whether they can assist in getting this claim moving, but they just said that they've handed in their damage-report and is waiting on Standard Bank Insurance to approve the claim. I eventually got through to Standard Bank Insurance about 2 weeks ago and the consultant informed me that the damage report is sitting with an assessor (for weeks already) and when I asked about turnaround times, he arrogantly just said that whenever they get to it, they get to it. Basically, the customer must just accept poor turnaround times and service. That is absolutely bull-f*cking-****! It's been weeks now and I haven't been contacted by Standard Bank Insurance in any manner to inform me of the progress of my claim. The assessor must pull their finger out of their f*cking @ss and do their f*cking job!!! This has been the most pathetic service that I've ever received from any insurer. My G*d, man. In 2004 I was in a serious car accident on a Tuesday night, where my vehicle was written off, but I had a hired car the Wednesday and the claim settled into my bank account by the Friday. A much more complicated to assess than a damaged stove of which a report was provided to an assessor to just f*cking READ and approve!!! Standard Bank Insurance does not even deserve 1-star. I want my stove replaced before the end of this f*cking month because my family can't cook food and my children is suffering because of you sh*t lazy incompetent lot!!!
536 replies
65 months ago
DO NOT DO ONLINE SHOPPING AT MR PRICE
I bought an electronic gift card voucher on 14 Nov. The person I bought it for informed me on 25 Nov that they're not able to purchase online with the voucher and seeked assistance via Mr Price SMS messenger service. The messenger service referred them to a contact number. I called on 27 Nov and was informed by a call-centre agent that orders for electronic gift vouchers has been suspended until 30 Nov and from 1 Dec onward it will work. The gift recipient tried to use the voucher again on 19 Dec and it's still not working. I called the relevant Mr Price contact number again on 20 Dec and the first agent cut me off, after informing that he'll transfer me to the "online dept". The second agent was of no assistance either and supposedly transferred me to the "online depot" after dismally failing to assist me. After holding on for 40min, I just gave up. This is absolutely pathetic service from Mr Price. It is clear that their call-centre service is not "jacked up" and they definitely do not employ QUALITY agents, who serves customers with verve and enthusiasm. Needless to say, I won't be supporting this organisation. Mr Price, pay me back my ****ing hard-earned money. Money that I earned by being absolutely committed to serving my customers with EXCELLENCE!!!
112 replies
67 months ago
It is MAGIC for sure!!!
It works. My car was overheating and losing all its water. A compression test also confirmed carbon monoxide in the cooling system which means an expensive cylinder head repair job was due. I decided to rather try Gasket Magic before spending thousands. My car has been pushed very hard since, I've used this product and everything is still fine. In fact, it's better than fine! The day after using the product, the idle was so quiet that I panicked and thought the car is going to stall, but it's actually returned to the silent idle of a healthy engine because everything is 100% sealed up. It's even more nippy as well. Do yourself a favour and use this product before a gasket repair. Oh, just a tip. The manufacturer recommends using half-a-bottle on 4-cylinder engines and idling the car for 10min. I used the whole bottle on my 4-cylinder and idled for 40min. I don't do things half-baked and it seems that applying the product in my way sorted out the issue, properly.
0 replies
67 months ago
Demand Deposit collected from FNB Easy Account
I've noticed that a "demand deposit" of R186.90 has been collected from my FNB Easy Account. The name of the collector is suspiciously "47500449052" and the reference number is "47500449052" as well. This is obviously a fraudulent transaction and I need it reversed and BLOCKED from happening again. FNB needs to urgently jump into action and resolve this suspicious transaction BEFORE I suffer a really serious loss.
53 replies
68 months ago
FNB collecting fees from customer for "ghost" transactions!
When hard earned monies are entrusted to a bank, the last thing that a banking customer wants is for the "safekeeper" of their funds, to collect service fees for "ghost" transactions. I want all the "Declined Foreign T" transactions to be reversed on my account with immediate effect, FNB. No "if's" and no "but's". Just fix your errors on my account and send confirmation that you've FIXED it!
53 replies
71 months ago
I wish I used different service providers than Mitchell's Fibre, Vumatel and Webafrica
I have never experienced worse customer service than what I'm currently experiencing via Webafrica, Vumatel and Mitchell's Fibre. I have made more than 50 phone calls between those 3 entities and it's clear that nobody is competent enough to resolve a simple issue. My installation was done on 2 June, but couldn't be completed due to a micropipe/duct that first need to be installed in the pavement. That duct-installation is done via Vuma Reach subcontractors, called a "CIVIL'S TEAM" who has a 72 HOURS TURNAROUND TIME as per contract. I followed up on 5 June because I heard nothing from anyone and was finally called late-afternoon on 5 June by a Vuma Reach manager, who confirmed a 10AM appointment on 9 June for a "civil's team" to install a duct. Instead a "MAINTENANCE TEAM" pitched up, who's actually a follow-up team that comes to finish-the-job ONLY AFTER the civil's team has done their duct-installation. Now the fun part. So, the "Maintenance Team" leave without obviously doing anything and just as they left (with an open drilled-hole in my wall and wires lying loosely in my front yard, meaning the router isn't connected), I receive an e-mail from Webafrica that I'm connected and Vuma Reach sent me an SMS to confirm my password to connect to the router. Since, then I've called numerous parties and have been f*cked around from pillar to posts without anyone doing anything or a single manager calling me back as per hundreds of promises. Also, EVERY F*CKING PERSON, working at those 3 companies, just happens to be the WRONG PERSON to be talking to. ***, I ask you??? Now, the ridiculous part. This morning the same "maintenance team" (who was the wrong guys, yesterday) came again, without any prior notice or arrangement, to change the still inactive router. I asked them what the reason could be to change a brand new router that's not even connected yet (since it couldn't possibly have proven to be faulty) and they said they don't know. They were instructed to do it and it's not their business to question utter "silly sh*t". I REST MY F*CKING CASE!!! I set client-visits aside for days-upon-days, to remain at home in order to accommodate these installation teams to come and finish their JOBS and have subsequently lost thousands in revenue (during these already challenging times of generating business). To ALL POTENTIAL CUSTOMERS, I want you to remember that they make you pay beforehand, so be very WARY. You're going to end up paying for a service that you're not going to receive and nobody will assist you when you call ANY service numbers. They'll pay lip service and do absolutely F*K*L. Imagine, they make thousands of people just pay upfront fees and then not actually spending on service costs? They're making a f'ing ****ing in profits, not so???? ALSO, HEED THE CALIBRE OF PEOPLE YOU'LL BE DEALING WITH, AS I HAVE RECEIVED NO F*CKING APOLOGY FROM ANYONE FOR THEIR BREACH-OF-CONTRACT!!!!
0 replies
71 months ago
I wished I used different service providers than Vumatel, Webafrica and Mitchell's Fibre
I have never experienced worse customer service than what I'm currently experiencing via Webafrica, Vumatel and Mitchell's Fibre. I have made more than 50 phone calls between those 3 entities and it's clear that nobody is competent enough to resolve a simple issue. My installation was done on 2 June, but couldn't be completed due to a micropipe/duct that first need to be installed in the pavement. That duct-installation is done via Vuma Reach subcontractors, called a "CIVIL'S TEAM" who has a 72 HOURS TURNAROUND TIME as per contract. I followed up on 5 June because I heard nothing from anyone and was finally called late-afternoon on 5 June by a Vuma Reach manager, who confirmed a 10AM appointment on 9 June for a "civil's team" to install a duct. Instead a "MAINTENANCE TEAM" pitched up, who's actually a follow-up team that comes to finish-the-job ONLY AFTER the civil's team has done their duct-installation. Now the fun part. So, the "Maintenance Team" leave without obviously doing anything and just as they left (with an open drilled-hole in my wall and wires lying loosely in my front yard, meaning the router isn't connected), I receive an e-mail from Webafrica that I'm connected and Vuma Reach sent me an SMS to confirm my password to connect to the router. Since, then I've called numerous parties and have been f*cked around from pillar to posts without anyone doing anything or a single manager calling me back as per hundreds of promises. Also, EVERY F*CKING PERSON, working at those 3 companies, just happens to be the WRONG PERSON to be talking to. ***, I ask you??? Now, the ridiculous part. This morning the same "maintenance team" (who was the wrong guys, yesterday) came again, without any prior notice or arrangement, to change the still inactive router. I asked them what the reason could be to change a brand new router that's not even connected yet (since it couldn't possibly have proven to be faulty) and they said they don't know. They were instructed to do it and it's not their business to question utter "silly sh*t". I REST MY F*CKING CASE!!! I set client-visits aside for days-upon-days, to remain at home in order to accommodate these installation teams to come and finish their JOBS and have subsequently lost thousands in revenue (during these already challenging times of generating business). To ALL POTENTIAL CUSTOMERS, I want you to remember that they make you pay beforehand, so be very WARY. You're going to end up paying for a service that you're not going to receive and nobody will assist you when you call ANY service numbers. They'll pay lip service and do absolutely F*K*L. Imagine, they make thousands of people just pay upfront fees and then not actually spending service costs? They're making a ****** ****ing in profits, not so???? ALSO, HEED THE CALIBRE OF PEOPLE YOU'LL BE DEALING WITH, AS I HAVE RECEIVED NO F*CKING APOLOGY FROM ANYONE FOR THEIR BREACH-OF-CONTRACT!!!!
105 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (25%)
1 Star
12 (60%)