RC
Robert C
Active since Mar 2009
51
Reviews
0
Industries
Reviews
51 reviews70 months ago
service we do not have any
Sent an email requesting a statement 14 days to reply phone 30 minutes listening to music when wanting to change a debit order date
315 replies
71 months ago
TAKEALOT>COM we steal your goods
placed an order with takealot . They advised the delivery will be made on 24 June 2020 by 17h00. When you go online it advisees that the order was delivered at 16h39. It was not. They do not answer there phone they do not reply to emails. If I do not receive the goods tonight a case of theft will be opened
0 replies
71 months ago
I would complain about the service at telkom but there is none
On hold for 25 minutes and then the agent just hangs up Service what service
0 replies
71 months ago
If you are stupid
I applied for a home loan. Part of the process is verifying my employment. No one at SA Home loans contacted me to find out who they should contact at my employer. A person by the name of Loyiso sends an email to an equity portfolio manager at my employer asking him to verify my employment. This was brought to the attention of the consultant I was dealing with and the correct person to confirm my employment were details were passed on. This Loyiso person then sends a second email to the same portfolio manager. Kindly advise what disciplinary action will be taken against this Loyiso person. The very least LOYISA should have done was to find out who they should be dealing with to confirm my employment. Why did Loyiso email the same incorrect person a second time when they already had been informed that it was the incorrect person?
0 replies
85 months ago
Will give a reference number but we will not resolve the query
Raised a query on 12 April 2019 Nedbank Private Wealth Reference ********** 2 Still not resolved
56 replies
85 months ago
If you are stupid enough to hold we will cut you off in anycase
Called into call centre to verify login details. 1st attempt 10 minutes on phone then get cut off. 2nd attempt on hold for 15 minutes then get cutoff. Not prepared to try for a third time. Chances are i will get cutoff again. Would suggest implementing a system that they call back when agent is available
112 replies
86 months ago
Information request
JT Hughes Will Trust Kindly advice what fees were charged to the trust for the period 1 March 2018 to 28 February 2019. The breakdown should include the following: Trustee Fees Management fees Tax Fees Management fees charged within the Nedgroup Private Wealth fund of funds unit trust Management fees charged by the Unit Trust the Fund of Fund Unit trust is invested in. Should no fee have been charged by the various unit trust the fund of funds is invested in I require a letter from the Management Company of the unit trust confirming this as well as a letter from the unit trusts trustees confirming the same. These letters are to be sent directly to me by the management company and the independent trustees of the unit trusts. Should the Fund of Funds not have charged a management fee is require a letter to be sent to me directly from the management company and the independent trustees confirming this. I require a breakdown of the following: Interest received local and foreign Dividends received local and foreign. This is not a request for a tax certificate I am also requesting a copy of the will of the late Mr Hughes I also want a copy of the fees agreed to with the late Mr Hughes Kindly advice if the will states anywhere if the trustees is entitled to receive any capital from the trust
56 replies
86 months ago
Interesting
Interesting that the Interest charge on My RCP account was moved to the RCP account when it has for Years being going off my current account. Kindly advise who gave the authorisation for this or alternatively show me the notice that this was going to change
280 replies
86 months ago
We will also flag legitimate transactions as fraud as a matter of fact we will flag all transactions as fraud
Made an online purchase. Was sent a onetime pin. PIN sent to a separate device. System sends a message of potential fraud. A couple of days later tried again on the same site. Same result. If there was suspicion of fraud why was there no human intervention especially as it was the second occurrence from the same vendor? It is not acceptable. About a month ago had a similar experience using the same card at a supermarket for a second time on the same day on that occasion there was also no human intervention
280 replies
87 months ago
Service with a smile
I called the call center with a query. They were friendly, efficient and most helpful
105 replies
Review Distribution
5 Star
8 (15.686274509803921%)
4 Star
3 (5.882352941176471%)
3 Star
4 (7.8431372549019605%)
2 Star
5 (9.803921568627452%)
1 Star
31 (60.78431372549019%)