CM
CONSTANCE M
Active since Apr 2015
39
Reviews
0
Industries
Reviews
39 reviews25 months ago
MFC YOU ARE VERY INCONCIDERATE TO CLIENTS
My vehicle account had an outstanding balance which I made an instant payment from a Nedbank account yersterday. I now wrote to MFC to request a border letter to travel outside the country. The consultant I spoke to requested that I send POP and complete a form he sent and all the required documents so they can process my letter. I did send all the documents and to my surprise a different consultant responded and said I must wait 48hrs to be issued the letter. My issue is 1. Why request for documents from me and promise to assist they knew very well they were not at liberty to assist me. The consultants at the call center are very lazy and they don't want to work. Had they taken time to listen to the recording of my previous telephone conversation they would have known I was promised ro get the letter today. 2. They know very well that their offices will be closed for Easter holidays and they won't be in the office to assist me dueing that time frame of 48hrs they want me ro wait. So must I put my life on hold. I need to travel tonight and they want me to suffer as a client. They don't have their client's best interests at heart. Highly disappointed 😞 😕
0 replies
37 months ago
H& M WHY DID YOU GIVE ME EXPIRED VOUCHERS
I gave them my used clothing items for recycling in exchange for vouchers. They gave me expired vouchers which I cannot reedem. ******
0 replies
37 months ago
Netcare Garden City pay back our refund
Netcare Garden City are refussing with our refund asking for the impossible. It's been almost a year now.
0 replies
37 months ago
Virgin Active Consultant very rude and unprofessional
Virgin Active call centre staff are they trained to be rude?? Was harrased today by one consultant. I changed my banking details and informed Head Office by email on 30 January 2023 to change banking details. No one bothered to call and update the details and didn't stop the debt orders from my previous account which doesn't have funds and I am being charged on a monthly basis for that. I even told the consultant that right now it's not the right time to talk and he embarrassed me infront of people. I was with 6 people and all of them now know that I owe VA an amount of R227. I was harrased and embarrassed from that little amount and I am even thinking of canceling my membership cause of that.
0 replies
39 months ago
Old Mutual Service is very poor
I am just frustrated with Old Mutual Service. Last week I had an issue with them regarsing my profile which I could not even locate o their system as I had registered online to view my Policy details. I have been a policy holder with them on that Greenlight for the past 13yrs. When I phoned to register my profile on their rewards program I picked up that accordingto them I don't exist as I was always getting calls from advisors wanting me to join a policy. Whn I said I am already an existing client, they could not even pick up my details as an existing client. I even have the emails to prove this. Imagine 13 good years and no history of my existence. Told them to update my details and had to send them a copy of my police documents, ID and proof of residence to update my details. This took some days to resolve and it was last week.Fot confirmation that it was sorted. I joined their rewards programe, now I can't acces vouchers as they said they need 2weeks again to verify my details and asked for ID again and proof of Residence. What a joke? So what details did they update last week. Tried to talk to a consultant telephonically and was told that there is nothing she can do but I have to wait for 2wks to verify my details. Told her but I got a confirmation emails that my details were now update. I even told her this kind of service will be on Hello Peter after this phone call. I now worry that with this kind of service will my family be ok and assisted incase of my death or they will be given the run around.
132 replies
46 months ago
Useless Bank monies are just being deducted without authorization
I stopped a debit order with Capitec bank. I cancelled a contract with a tracking company and I personally went to the bank to stop the debit order. For the past 7months, this tracking company has been taking money every month and I get charged by capitec on a monthly basis for disputing and reversal as well as charges for the same debit order which they lied to me that they had blocked. It looks like they can't block this service provider and the Debicheck facility doesn't work. Highly frustrated. Imagine how much I have lost for all these transactions on a monthly basis. Put your house in order capitec bank or I am now taking my business elsewhere
134 replies
46 months ago
Clicks what a scam
I would loke to express my deepest regret for buying Kambrook products from Clicks. The shop buys these gadgets from 🇨🇳 China. "Not even local is lekker" They don't support locally produced products. I went there at Blueberry branch to exchange a broken kettle. Was told warranty period is over. I was willing to pay for repairs and asked them to take it back to supplier then will pay since it's out of warranty that's when I was told products come from China so they can't take it back. Right now I am sitting with a broken item yet if it was made locally manufacturer would have fixed it for a minimal fee. Now I am stuck with a broken item. Clicks you need to put your house in order. Very dissapointed client. And I bought 6 Kambrook gadgets. It means all of them are useless if faulty. What a waste of money. Plz buy known brands otherwise you will be crying like me.
0 replies
46 months ago
FNB Bank Fraudulent activity with my account
I don't know what FNB has done to my account. I was currently away and had no access to my account or calls. They tried to call me but I was not available as I was out of the country. Now to my surprise I cant even make payments, they have taken it upon themselves to block me from accessing my account without even communicating. So frustrating, they act as if they own the funds in my account. Bad customer service. Bad bank qill nevwr recommend anyone to use them.
134 replies
49 months ago
Unhappy Client
As a platinum member Legal wise agreed to assist with a CCMA case. They gave me an attorney. The matter was referred to Labour court and now they are not willing to assist me further to finalize the case. My attorney and I have been writing emails to them for the past 3months to assist further regarding paying the attorney to proceed with the matter but they are Ignorant. They don't even respond to both our emails. They leave you hanging with an unfinalized case yet they keep deducting money from us. This is highly unprofessional on their part. Imagine we have been members for more than 10years. Highly disappointed with the service they give. They don't even bother even to do a follow-up on the case.
148 replies
49 months ago
RUDE STAFF, KNOCKING OFF BEFORE TIME
I went to PEP Wilgeheuwel at 17:50 they had closed the doors and refused to let me inn. I knocked and the security just looked at me and I pointed at my phone showing him the time through a closed door which he had locked. I knocked and banged on the door but he kept ignoring me. I was so frusted and had to wait for another customer who was coming out. I ahd to force myself inn and told him its not yet 18:00. Everything was captured on camera so the owners need to Investigate today's incident dated 31 March. The staff including the shop manager all ignored me and when I entered that's when I advised that I will take this further with their Head office. Even our community local facebook group people have been complaining about the service at this Pep Wilgeheuwel branch.The staff are rude and not friendly.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (20.512820512820515%)
1 Star
31 (79.48717948717949%)