AJ
Anil J
Active since Apr 2015
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
The service of Mr
The service of Mr. Frederick Ruiters was exceptional, I had a challenge with one of my creditors and a debt order he solved the problem in no time, thanks 🙏
53 replies
1 month ago
What is the legitimacy of this "paycity.co.za"
When did Government outsource the collection of traffic fines on their behalf, I received an SMS from this paycity.co.za stating that i would be required to attend court, however they failed to show the summons obtained from the jurisdiction in which the alleged offence.
53 replies
2 months ago
The service of Mr
The service of Mr. Fredrick Ruiters has been consistent throughout the debt review process including assisting me with an unwarranted visit by a credit provider, his service is professional and reliable
56 replies
3 months ago
Professional and service through excellence
I had taken a conscious decision to place myself on debt review, considering I only have 5 years for pension, and in doing so I must say there were many things to consider, but Debt Rescue help me navigate the difficult part of debt review and with their constant support at the touch of finger tip via WhatsApp and email, you can't go wrong. A big shout out to the team, Chantel, Thapelo and Fredrick Thank you for these amazing people
56 replies
34 months ago
Can All Customers Please direct their Complaints to ICASA for a formal investigation to be conduct ed
THIS IS A COPY OF AN EMAIL I HAVE WRITTEN TO THE CEO OF METROFIBRE AND ICASA Dear CEO / Dear Icasa I pen this email with dismay that companies such as Metrofibre can still operate within a fledging democracy as a ****a shop and not held accountable for their cheap services they dish out to their customers. I app**** for fibre to my home on the 22nd of May 2023, Metrofibre in June they sent out 3 so called technicians to my home, all agreed that there are only 24 cables, and all of them are used. On the 14th of June 2023 nicodemusly without any digging and laying of cables, a technician had advised that the fibre had been installed. The contract I entered with Metrofibre was for 20mbs since the installation I have managed to get between 2mbs and 5mbs. This mainly occurs during the afternoons and evenings. This can only mean that the fibre cable is connected to someone else, and in the evenings, there is an overload resulting in the poor to nonexistent network. I have lodged several tickets with Metrofibre inter alai Ref 230614213817174286112 and 230619085323436521016 to date they have not been attended to, that tells you of the level of competence and care that Metrofibre has towards customer services. The CEO, has failed in his capacity as the Captain to rein in these wayward employees, taking a look on social media and platforms such as HelloPeter one can see the verbal diarrhea splashed across the public domain. Dear ICASA, as an organ of government and in the interests of good governance, and the Consumer Protections Act, you are called upon to act in concert to say NOT IN THE NAME of the CONSUMER, for the pathetic services that Metrofibre continues to spew out on its customers of by the way who pay for their salaries. Kind regards Please direct all network complaints to the Independent Communications Authority of South Africa at consumer@icasa.org.za
0 replies
35 months ago
"You Stand a better chance of falling pregnant then having MetroFibre install fibre to your home"
The worst Fibre Network in Mzansi Before I was became a labour law practitioner, I had the opportunity to work in the SAPS, a colleague of mine use to complain a lot about telkom and their customer services, he used to say "you stand a better chance of falling pregnant then having telkom help you" At first I didn't understand this phrase in its context, but since dealing with MetroFibre I know understand. Their Customer Support Centre can be liken to Home Affairs, Their consultants are untrained, and their power lies as far as their computer, they drop calls or place you on hold for 20 odd minutes, then they call a useless department called "maintenance" which is their regularized prayer "we working on it and consultant has been appointed" Taken together these MetroFibre woulder, coulder, shoulder, lack the skill and professionalism to do business with, but that's what you get when you deal with poverty stricken intellectuals trying to do business, it maybe at one time their brand was a force to reckon with, but with the current leadership at the helm and the number of dissatisfied customers, we should be acting in concert to say "NOT IN MY NAME" The ratings are provisionally set from 1 to 5 they should be a thumbs down to indicate out distain. I'm cancelling my contract and moving to another service provider, you are encouraged to the same in the name of better customer service.
106 replies
58 months ago
Gross Negligence
I booked through there website and paid for the booking, only to arrive at the hotel and informed that they did inform Agoda not to take bookings for Waterfront Hotel and Spa. The is no telephone number to call
0 replies
65 months ago
****a Shop service by Nedbank
I applied for a American Express Card around the 14 December 2020, got the pre-approva under Reference Number Fl6849049. I was requested to send additional documents to CardDocs@nedbank.co.za, which I did. Till today the 27 December 2020, Nedbank has not had the decency and respect to respond. When you call the call centre they transfer from Peter to Paul, and in the end because they don't know what to say, they infer that the documents have not been received, yet I have acknowledgement of receipt from Nedbank. Now the level of professionalism leads me to believe that Nedbank is runned like a ****a Shop, with the agents who act on their behalf not knowing what they doing. Does a trusted brand like American Express even know the level of incompetence of these woulda, coulder, shoulders, have damaged their reputation.
0 replies
66 months ago
Poor Network and Signal strength
I have complained to Vodacom,. Of the signal strength or network in the Wembley Pietermaritzburg Area prior to this national disaster they have. As I write this review, the network or signal is weak and it's frustrating to log onto the internet. This "don't care attitude" "we working on it" syndrome isn't supporting thier brand image.
112 replies
134 months ago
Repair to my Samsung Note 4
On the 28th December 2014 I took a contract with Vodacom with a Samsung Note 4. The Samsung Rep in the store gave me a demonstration as to how the Note 4 is one of the best devices on the market. And particularly because I work within a Public Service environment how this device could enhance my personal and official quality of life .In less than two(2) months the phone had problems with network reception, dropping calls/cutting calls, data services, son the 24th Feb 2015 the phone was booked at Vodacom Repair Centre Pietermaritzburg. The phone was returned to me in March 2015. Vodacom undertook major repairs to the device replacing the A/S REWORK KIT, ASSY PBA MAIN - N910, and ASSY CAMERA MOD 16M-N910(which I never asked).The device continued to give problems I took it to the authorised Samsung Repair Centre in Pietermaritzburg on the 1st April 2014. The consultant said that the repairs undertaken by Vodacom is questionable, that they can only assure me of their workmanship. So the unit was sent for repairs for the second time. And Samsung then replaced the MAIN PBA , SUB PBA FPCB and REWORK KIT. of which Vodacom had already done. My phone is still with Samsung
0 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
6 (60%)