HL
Hendri L
Active since Apr 2015
8
Reviews
0
Industries
Reviews
8 reviews14 months ago
Helpful and Friendly...
Helpful and Friendly service from Candy!
53 replies
25 months ago
Excellent Service / Competent Staff
Always a pleasure dealing with the staff at TRA as they are trained in their job, know what they are talking about and efficiently process claims and queries.
56 replies
25 months ago
Arrogant and *********** Vodacom
After a range of phone calls and arrogant staff who have the ability to aggravate an already frustrated client, I am now at the end of the line with Vodacom who have no value for long standing clients (I have been a customer for over 24 years). I made an EFT in June 2023 and there was a debit order that was going off a few days later (I have been paying my account via EFT for many years and recently switched over to a debit order) - the result of the double payment was that there was now a credit on my account. The following month I did not make a payment due to the fact that I have made a point to remember that I have a debit order arrangement AND I was in credit... no debit went off (again, there was a credit on my account) and yet, VODACOM UPDATED MY ITC CREDIT WITH A "NON PAYMENT" where in fact no payment was due to the credit. I have reached a point of no return with a company who has no values for a client, regardless of the fact that I have been a loyal client for over 24 years. I am disgusted with you arrogance and I believe that companies of your caliber will one day suffer as a result of your total disregard for client service.
112 replies
30 months ago
Vodacom Accounts Incompetence
I have been a Vodacom customer for the past 23 years. I recently decided to change my payment method from EFT to Debit Order, this was purely for convenience… however, out of habit I ended up paying one of the invoices via EFT at the end of the month AND the debit order went off a few days later…. Now, my account is almost the same balance due every single month and it turned out that the next invoice due was therefore paid in ADVANCE due to my “mistake”. Due to the fact that Vodacom didn’t receive another payment the following month (and they didn’t process a debit order) because they were PAID IN ADVANCE the previous month, Vodacom decided to WRONGFULLY process a MISSED PAYMENT on my CREDIT RECORD. This is WRONGFULLY, NEGATIVELY AFFECTING my credit record and I want this rectified immediately! I have spoken to a person in the accounts department and they said the problem will be rectified….. It has been several months and no change has been made.
131 replies
42 months ago
Great Service and Professionalism
I recently had dealings with Mr Potgieter at iBuy Motors and I want to congratulate him on his professionalism, vast knowledge of the motor industry and the assistance that he offered as I was in the process of buying a vehicle for my daughter. His showroom is in immaculate condition and the quality vehicles are something to behold!
0 replies
83 months ago
Poor Software
I recently started using the DSTV NOW app on my hisense TV. When watching sport channels (live) the streaming service will go into an indefinite buffering state which is unrecoverable. You have to manually exit what you are viewing and then go back into the specific channel for the process to be repeated every few minutes. This is extremely frustrating! 1. I have contacted Hisense for an update and updated my TV to the lastest firmware; 2. I have contacted Hisense for further support since the issue was not resolved with the update and they suggested I clear my cache and memory, issue still not resolved. I am not going to tolerate further explanations and will greatly appreciate a solution before I return my TV for a refund!
0 replies
93 months ago
Woolworths Harassment
After many phone calls to the various departments within Woolworths I keep on receiving marketing emails. I have unsubscribed, contacted WRewards, Woolworths and the My School department to request the same. This constant harassment is an infringement of my privacy which is a constitutional right!
0 replies
134 months ago
Nedbank doesnot care
a transaction for the amount of +- R1300.00 ($99.00) was deducted from my credit card - I immediately informed Nedbank card devision to stop my card and thereafter via the help of my personal banker we raised a dispute for a transaction that took place in Paulo Alto, California, USA - I reside in Pretoria, Gauteng and has never been to the USA in my 31 years on earth.<br> <br> The 45 days have expired and the call centre just does not care, my money is still not back in my account and even my personal banker is up in arms with the incompetence of the department currently handling the situation with no regard to the inconvenience it has caused me. <br> <br> The principle issue here is the fact that I reported a fraudulent transaction and this could have been a much bigger amount of money, YET, Nedbank does not care and makes me look like the person who did something wrong...<br> <br> I will take this matter to the media if this matter is not addressed within the next 24 hours.
75 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
3 (37.5%)