Active since May 2015
I was involved in a car accident on the 14/10/2017. I logged a claim, it took them about three weeks to assess and confirm the car was a write off. On the 30th of Oct 17 Nomusa called me to book an interview with the assessor Pintso on 3/11/17 at 14H00 . She gave me a consent form to allow them to go through all medical records, credit info,cellphone info , police cases and it was urgent for me to complete it before the interview. On the day at 13H30 they request an interview with the incident driver. I gave them the instruction on how they will get hold of him and advised that it was shot notice for him to come my place of work. Later, requested witnesses luckily my cousin was at the scene and I provided his details. In Dec, they requested an AR which was in RTMC archives. I ran around like a headless chicken and got the report in time, there was a deadline associated with it. It is the 18/01/18 and I have not received any feedback whatsoever.
CCD couriers was meant to deliver my FNB card on the 15-11-17 between 10H00-12H00. I called them numerous times and they said the courier guy will call me. I called in again on 16-11-17 and the response from Zoleka Sodlaka was the guy was unable to get hold of me. I told her I have not received any missed calls. She promised to send me recordings by the end of the day. It is now the 17-11-17 nothing.
I was about to pay for my groceries at Shoprite Site C Khayelitsha. She did not even call me as she finished with the previous customer, instead she gave me a funny look. I place my groceries at the till point, she chatted to her colleague, complaining about why she was still at the till point at that time. I asked for a plastic bag and she said I was very forward, she was going to ask me herself if I needed one. The least I could have done is to shut my mouth. She complained about the time being 16:25 ans she was supposed to leave at 16:00. I asked her is it the reason she is taking it out on her customers, she said I was too forward hence the bad attitude. I was with my mother and she asked us to leave.
My car was involved in an accident. My insurance Mutual and Federal booked my car in at this panel shop. I was very impressed with the level of service that the gave me from top management to bottom. Lucille was the lady handling my claim, she was liaising with me through out and kept me in the loop at all times. I am very happy with the service it is very professional. KEEP UP THE GOOD WORK!
My car broke down as I was driving in R27 enroute to Langebaan. To cut the story short my car was taken to Hyundai Milnerton on the 31st of March 2015. I was advised that the battery was faulty, they needed to replace it to do any further test. I gave them the go ahead. They phoned me the morning to explain why the need to replace the battery. I gave them an instruction to stop everything, they quoted me just over R1000.00 for the battery. They replaced my battery even though I told them not to and I had to pay because they refused to take it back. I don't even know what happened to the old one because they took it as well. I am very disappointed with their service and will not recommend anyone I know to buy cars from them.
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