Active since May 2015
took my vehicle for service, with in a week i had an issue with the brakes. i was requested to bring the undrivable vehicle 30kms to service provider. this was not even my fault, as there mechanic gave a written report that there was enough life on the brake pads. i had to pay the cost for the repairs. a week ago the service light came on, both chery sa and the umhlanga chery has not responded. why do we take service plans, when we are paying for a useless service and we need to pay again.
I was sold a 5g contract in March, when my area does not have 5g coverage. I have been to the lifestyle store on numerous occasions and was sent away. Customer care advised that contract should be canceled and I should be refunded. Store refused to assistand laughed at me. Their service sucks.
In March 2024,i did an upgrade. I was told that I have 5g in my area, and I will get good service. Since then I have been going in and out of the store. Customer service advised that the store should cancel this contract and refund me. Store refused to do this. I am being made a laughing stock by the staff of this store.
What a great service. From my last experience, we'll done Ms Banele Msiza, hope there is more ppl like you. Believe me, I get this line all the time, really bring tears to my eyes, when someone notices a great service, tha k you again Ms banele
In February 2022,i purchased a new Kia seltos. After a few days, I informed the sales lafu of some issues. She took my vehicle to the service center and told me the she front windscreen re-glazed. If I am still having issues, my wiper blades will be replaced. When I called her today, she told me that she did not tell me that. And her manager will call me. It's now 15hours,i am still waiting for him to call. I am now told to pay R600 for the wiper blades.
I recently settled my vehicle, got a settlement letter, even contacted the bank to sent my log book. Few days ago I received an email saying I owe the bank R4000. What utter nonsense is this. Bank takes 2mnts to reply to emails or never reply at all, what is the Ceo of this bank doing. I also work extra long hours from home,is this wonderful bank not checking why emails are not being answered to. I have been dealing with this bank for the past 20 so years, and to be treated like this, one thing is foresure I am not sending another to this bank.
I have received an email from absa indicating that I would receive my paid up letter immediately. It's gone like 4 days and no response. I even call them and was promised to get it and I am still waiting.
I have sent so many e-mails to absa vehicle finance, even got an automatic respond and to date no one has contacted me. Is this how you treat your clients
Card was recently swollowed by an atm at the ballito junction mall. Sassa card belongs to my sick 77yr old mum who is in a wheelchair and also a cancer patient. Bank said they cannot assist, she must go to the post office. I contacted the post office and was advised that she needs an affidavit from saps and a letter from the sassa office. My mum does not even have the strength to move around. Is this how the elderly is treated, by a bank. I even wanted to move over, I am having a rethink, if an elderly is treated, in this manner
I received an sms indicating that I can upgrade at any Vodacom store. I went to makro and I was refused the upgrade. Is this how you treat your customers, I have 5 contracts with makro, and I am prepared to can them all, and I will refuse to pay any outstanding amounts, due to the service that I have received.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.