SM
sanville M
Active since May 2015
9
Reviews
0
Industries
Reviews
9 reviews27 months ago
Department of Labour - UIF Claims
I been trying to connect with someone at the department of labour. Every time i call them, and speak to a person the call get put down. You get directed to rating their services. It seems as if they drop the call and have no interest to helping you. This is so unacceptable and unprofessional from them.
0 replies
30 months ago
Disappointing Experience with Telkom Billing Errors
I am writing to express my extreme dissatisfaction with Telkom's billing practices and the lack of assistance I received from their customer service representatives. Despite making consistent and timely payments, I have been repeatedly billed for an account that is already up to date. I have provided numerous proofs of payment, including bank statements and confirmation emails, yet the issue remains unresolved. My frustration deepened when I visited a Telkom branch seeking in-person assistance. To my dismay, none of the representatives were able to resolve the matter. Instead, I was met with a lack of knowledge, dismissive attitudes, and a reluctance to take ownership of the problem. This ongoing billing error has caused me unnecessary stress and inconvenience. It is unacceptable that a company like Telkom, with its vast resources and customer base, cannot effectively manage its billing processes and provide adequate customer support. I urge Telkom to take immediate action to rectify this situation. I demand that my account be accurately reflected and that I no longer receive erroneous bills. Additionally, I expect a sincere apology and a commitment to improving customer service standards. I hope that by sharing my experience, others will be cautious when dealing with Telkom and that the company will be compelled to address the systemic issues that have caused such widespread frustration among its customers.
0 replies
38 months ago
Feedback
I would like to say thank you to the Smart UMA risk management team that intervened to helping us to resolve the matter in a speedy manner. Kudos to the team and really appreciate the support.
53 replies
38 months ago
Smart UMA bad service
We been paying for 6 months and when we put a claim in they tell us they only fixing our the back and front bumper. We have to pay for the rest of debt and scratch out our own pocket. Not happy about it. Why are we paying monthly
212 replies
59 months ago
Standard Bank sort out the your Vehicle and Asset Finance
We been trying to settle our car balance with Standard Bank for the last few days. We call and they sent us the final balance to settle the car with Vehicle and Asset Finance. When we do te payment the money keep on bouncing back into our account. One of two things I can assume is that Standard dont want us to settle our amoin tor they just not keen on us settling it because they losing a paying client. No one could help us, we been calling since the morning for assistance and no one can help us. We used the account they gave us and still nothing. So if you see this message sort this **** out STANDARD BANK. it's frustrating to deal with this. Why do you give us an account that don't work. You know it don't work. Stop this BS and allow us to settle this account.
53 replies
60 months ago
FNB debt my account
On the 1st of May 2021, my account was debuted by outsurance. I had money in my account. The amount came back unpaid. on the 3rd FNB deducted R389 the amount of the insurance for outsurance. Outsurance send me a message to say they never received the amount of R389. FNB charge me R110 for unpaid fees, whereby the money disappeared out of my account. I would expect that they would charge me R8 - R50 maybe for it but R110 this is ridiculous . I am not happy about this. I spoke the banker via my chat messenger. Trying to resolve the matter. The banker couldn't tell me what happen to my R389 but only said that she will put in a request for the R110 to be reverse back to my account.
53 replies
74 months ago
Witmart and Smith Scammers
Witmart and Smith is scamming platform whereby the front as an Private Equity Investment firm. They go around promising people Capital Investment for a management fee of R350 000.00, many people been victimized by this scam. I use to work as Portfolio Manager for this firm. When I found out that this was scam I took them on. They treated to **** me and **** my wife and child. I open case against them and took steps to step off. They being investigated by authorities. I my own case against them for harassment and intimation. The so called director Ricardo Martin is the leader of the scam and master mind behind it all. He goes around meeting victims and says I am one of their Portfolio Managers. I have distance myself from Witmart and Smith the day I found out that they are scammers. He makes people believe I stole money from them to the value of 7 million rand, which is not true. His lair and very cunning individual. Beware of this so call company and their agents of scammers.
0 replies
92 months ago
DISRESPECTFUL BLACK FOX CREDIT MANAGEMENT EMPLOYEE
DISRESPECTFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fareed, the disrespectful employee feels that he knows me personally and that he knows what is happening in my life and in my bank account. As he feels that I can afford to make the payment as calculated per the NSFAS tables and if I am not going to pay, he is marking it as refused to pay after I have informed him that I cannot afford to pay the monthly amount stipulated. He raised his voice and after I handed the phone to my husband as my husband could hear how he was shouting on the phone, he told my husband that it does not concern him. I demand an apology personally from this disgraceful human being.
0 replies
132 months ago
Lack Initiative
I am so disappointed by FNB customer consultants, I replace my old ATM card for new one because my trip was completely done. few days after I replace it stop working, I can't draw my cash from any ATM machine. I went to the nearest branch to assist me with the problem with the hope they will replace it. All they said to me try other and maybe it will work. I told them I try every on the mall and outside around the mall. Up on till today I cant access my money. I am really disappointed as the service they offering me as client and business client. <br> <br> I am not impress with it at all after FNB charge me R38 for the new card and it still doesn't work.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)