AH
Ashraf H
Active since Jun 2015
18
Reviews
0
Industries
Reviews
18 reviews18 months ago
Extra Charges on Netflorist
On 18th July I made a purchase and opted to pay partially with e-Bucks and partially on my credit card. Netflorist, however, took R400 worth of e-Bucks and the full value of the order off my credit card. I e-mailed their "support" line and haven't had a response in months. Shocking.
0 replies
22 months ago
VUSE and TWISP - Hard to do business with!
On the 30th May, I made a purchase online from Vuse. Shipping was meant to happen within 1-3 working days. On day 5, I e-mailed them to ask where my delivery was. I was then notified that there was an issue with my order being processed, and that it had to be cancelled. I was then asked to please e-mail them sensitive details including my bank account details which I declined to do. Since then, despite numerous mails from me to request a refund for my order, VUSE have failed to re-imburse me for my order. I have corresponded with Sebastian from the refunds team on many occasions without even the slightest confidence that this matter will be resolved.
0 replies
35 months ago
ABSA Service Sucks
I mailed ABSA around 8 weeks ago to request an account closure. To date this has still not been actioned. I do, however, receive SPAM marketing calls from ABSA trying to sell me "Value Added Services", yet they cannot perform a basic service function. Go to hell.
53 replies
66 months ago
Do what you say you will be doing...
Miway debited me on the 1st of October for a policy that was cancelled in July. Despite numerous promises from them to revert to me with feedback on how to get my refund they have yet to honour their word. I have called many times and each time the agent says that they will get back to me. Still waiting.
56 replies
78 months ago
DATA Woes on LTE
I called Telkom (case number 3093651) to query data usage on my LTE contract. This was on the 11th of November 2019. The case was closed ten mins later without them being able to resolve my data query. I recently migrated to a higher data plan and have apparently reached my cap, but they cannot confirm it as their systems are down.
0 replies
91 months ago
Hopeless Service - Edgars
Edgars cannot even get a basic Online store service to work. I tried to buy 2 items today and after registering for online shopping, I just could not get the site to let me proceed to checkout. It kept re-directing me to the log in page like a stuck record. Then I called the contact centre three times in ten minutes with absolutely no luck from the agents. Really guys? How hard is this, everyone else is doing it, why can't you?
105 replies
97 months ago
Wait TWO WEEKS for a Service Opening - If we call you back to offer you a service booking...
You need to do something about the "service" at JSN Motors in Bryanston. It is a nightmare to deal with that dealership. Promises to call back are not honoured and it takes 2 weeks to get an appointment to book a vehicle in for service. That is unacceptable and should not happen for this premium product.
0 replies
97 months ago
No Access to Service Bookings and then wait Two Weeks for a service opening
I called twice on Monday, 30th April to try and secure a service booking. On both occasions, I was advised that the bookings agent (Nomsa) was busy and that they would all me back. I called back today, on Wednesday 2nd May and was advised that the soonest I could book my vehicle in for was Monday the 14th of May. I find it really hard to accept that I need to wait so long for someone to call me back firstly. Secondly, it is unacceptable that I have to then wait for 2 weeks to make a service booking. Incredible. Ridiculous. Unacceptable.
0 replies
100 months ago
Great Service from Darion
My wife and I visited the Makro at Strubens Valley on Sunday, 21st January 2018. We were served by a gentleman by the name of Darion who helped us with Vacuum Cleaner sales. He was extremely helpful and energetic and took his time to give us proper advice and support. We were delighted with his attitude.
105 replies
100 months ago
Membership Extension Refused
My wife and I have been CAMAF members since 2006. Now, with an enforced change in employment, CAMAF has refused to allow us to continue our membership with the scheme. There has not been any empathy shown or consideration for our requirements despite our previous history with the scheme. It would appear that we are only numbers, despite us wanting to stay on the scheme despite the fact that it would be more expensive to do so than to move away.
105 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (27.77777777777778%)
1 Star
12 (66.66666666666667%)