GK
Gideon K
Active since Jun 2015
13
Reviews
0
Industries
Reviews
13 reviews13 months ago
Pathetic customer service by Khumoetsile at Seatle New Road South
Pathetic customer service by Khumoetsile a barista at Seatle New Road South. The Barista refused to serve me, when I requested my Cappuccino to be frothed with Cinnamon, as it has been done before by all the Seattle Coffee Shops! I ended up being served by Nqobile after the protestation given by Khumo! I recommend that the Seattle Management take her for retraining as this is not good customer service!
0 replies
13 months ago
Axxess is the Worst ISP Ever!
Worst ISP Ever, and I don't even have a Month being with them! I regret listening to VUMA and using them as my ISP I should have gone to Vodacom or MWEB
0 replies
22 months ago
Pineapple and Old Mutual STI's Draconian Appalling Customer Claims Service
I have been a loyal customer of Pineapple now Old Mutual and have never defaulted on my premiums. I took up this insurance more than 24 months ago, and when I enrolled I was asked how much I wanted to cover my devise for, and I selected an amount of R20,000.00. Now, 3 years later, I have an incident with my device, and my device is uneconomical to repair, and requires to be replaced as advised by Vodacom repair centre in Vanderbijlpark. Instead of Pineapple's trusted advisors adhering to the latter of the contract that I signed and paying me the R20,000.00 cover minus the excess amount, they opt to go to a shoddy service provider who gave me a defective, refurbished phone, a Huawei Mate 50 Pro that was not working properly. I duly returned the device back to the service provider and logged a complaint, and demanded to be paid the R20,000.00 less the excess amount as per the above cited excerpt from my policy wording, so that I may purchase myself a phone that I know works properly and is compatible with android, (i.e. The Honor Magic 6 Pro 5G Dual Sim 512GB), The rude and inconsiderate lady supervisor of Andani my insurance advisor insisted that she will only pay me about R14,000.00 less the R2700 excess that I paid the service provider, that means I am being paid out around R11000 as a replacement value of a Huawei Mate 50 Pro that averages R22,000.00. I find the behaviour of Pineapple insurance and its employees and service providers to be extremely *********! You are refusing to honour your fiduciary duty to be as a paying client, and you are using ************ tactics to avoid honouring the full extent of my cover which I have been paying for. I refuse to be taken for a ride, and I expect you to pay me the full amount of my cover, so that I may get a phone that is working properly, and I refuse your R11,000.00 voucher which Andani and his Rude and *********** supervisor were offering me.
0 replies
28 months ago
Awesome Value for money Service
Easy check it, brilliant service and awesome customer services, not forgetting definite value for money! i look forward to using Woodford for my businesses' fleet service requirements.
129 replies
56 months ago
AVIS-Budget Fraudulent Debit Order
I sent the following email correspondence to Avis regarding my vehicle booking that i made on the 27.08.2021 for 3days, through Holiday autos, one of their agents/partners, and now i am being charged things which i did not agree to nor authorize, as my booking with their agent, was "All costs inclusive" except for Fuel and Tollgates. See below email i sent to them, which they are procrastinating in resolving my dispute. "Good morning Abraham, I would like to kindly request you to reverse the Illegal/Unauthorized payment of R3,829.83 which you debited my business account on the 04.09.2021, as I did not authorize Avis-Budget to do so. Its either you reverse it from your side, as I am also about to instruct my banker to reverse it. I am also going to instruct my lawyers to assist should you fail to reverse all these fraudulent transactions! I have previously told you that I booked the vehicle through Holiday Autos (i.e. as I have done so in the past, without any issues), and I paid in FULL! (i.e. Pre-Payment of R5859.65, which was done on 21 December 2020 as you can see on 2’nd page of Exhibit 1 herewith attached) And all that I had to do, was to go to the airport, and collect the vehicle, as I did on the 27.08.2021. To which your company held back a total of R10,000.00 from my Debit card and R2,499.75 (i.e. See Ex. 2 herewith attached) from my credit card equalling R12,499.75, which was meant to be refunded to myself! I see now there’s also a discrepancy between what you show as a Pre-payment on Exhibit 3 compared to what I paid to Holiday Autos, one of your third party merchants. On Ex. 3 herewith attached, you are claiming I made a Pre-payment of R4892.12 and not R5859.65 that I paid to your merchant Holiday Autos, furthermore, your merchant also said the invoice was VAT inclusive, and now you charged me an additional VAT of R1104.65, why is that so? I have previously requested you to explain the R1508.19 “Fees and Surcharges which you levied me, and I still have not received feedback from you. And according to your invoice on Ex. 3, the balance due quoted was R3571.83, yet you debited my business account R3829.83, why are there so many discrepancies, these actions or inactions by your company Avis-Budget are unethical and tantamount to Fraudulent"
53 replies
71 months ago
Vodacom's poor service delivery
It's now been a Month since I signed up for Vodacom's fibre to the Home 20/2 Unlimited data package, and to date they have not installed it nor indicated when will they come and do the installation.
210 replies
71 months ago
Vodacom's poor service delivery
On the 25.06.2020, i sign up for Vodacom's promotional data package called "Vodacom Fibre Broadband Vuma Aerial Promotion 20MBPS Plan", i have been busy liaising via email to a certain Ms. LydellChetty and Mr. Chad Butler regarding my sign up to contract Ref: SO200523-059223/Rev:1, to date i still have not received any confirmation from Vodacom with regards to when will the installation take place and arranging for the Debit order set up, so that i can be able to pay them for services rendered. Every time i try call Vodacom on 082135, my call is forever dropped, and i cannot seem to get through to engage with a service consultant. it feels like i have to FORCE them to sign me up for a service which they are promoting to offer to interested clients. i wonder if their CEO knows that this is how they are treating a loyal customer like myself who has been with Vodacom for more than 20years!?
105 replies
72 months ago
Steers Vaalpark Fraudulent Sale - None delivery
I made a Wacky Wednesday order online yesterday (27.05.2020) roundabout 16:50 and the order was confirmed for the Steers in Vaalpark and the delivery was also in Vaalpark. An amount of R179. 70 was debited from my account, however no delivery was made.
0 replies
79 months ago
Howler's Great Service
Great service, efficient and hassle free. I would recommend their service to anyone who is interested.
105 replies
126 months ago
Voiding of responsibility and fiduciary duty
A Certain Miss Sue-Ellen Litlhakanyane, who is a Hollard client with underwriting executed by All about brokers (UMA) (PFS financial services) PFS00002565 bumped into the back of my vehicle on the 13.11.2015 @ 20:40pm, in johannesburg corner Rupublic and Main road. We then went to the Randburg police station where we reported the accident and was issued with the accident report number: OB:910/11/2015. I have since decided to do a Third Party claim with her insurer as she was at fault and was liable for payment. i am now in a predicament that her insurer's underwriter (PFS financial services) is refusing to honor their fiduciary duty in restoring my vehicle back to how it was before the accident. i have indicated to my insurer Outsurance that i do not intend in claiming against my policy and will do a third party claim, i received an email from Mr Craig Michel stating that i should not contact his staff and should contact outsurance in resolving my claim. i believe this company is trying to neglect their responsibility.
0 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (23.076923076923077%)
1 Star
7 (53.84615384615385%)