GM
Grant M
Active since Jun 2015
7
Reviews
0
Industries
Reviews
7 reviews3 months ago
Sincere and professional experience
Gilles and his team are serious dedicated professionals. What an incredible service from them with our Mini. The team went well beyond what they had to do, with no extra billing. Thank you, what a fantastic heartfelt experience. Highly recommended.
0 replies
59 months ago
Uber Eats Double Delivery unacceptable
Uber Eats is disrespecting their customers with their expensive service. Far too many double deliveries! We are paying a lot more for their service and food must arrive warm. But Uber Eats seems to think it is fine to delay our food order by rerouting to make double deliveries! Unacceptable and selfish behavior. Uber Eats have twice promised returning our payment and have done nothing! Their system is also setup so that the relevant complaints can't be actioned by the customer. Not acceptable Uber Eats!!
0 replies
100 months ago
Joburg Roads Agency never repair Joburg Water repair sites
Why is it that Joburg Water and Joburg Roads Agency never communicate? Since time immemorial Joburg Roads Agency never arrive to repair a site where Joburg Water has dug up a portion of road. I live on 7th Street (not Ave) Houghton. Well over two months ago Joburg Water repaired a pipe and left a massive chunk of road as bare sand. The hole remains and is getting bigger and deeper! This is a road that has many accidents due to traffic avoiding main arterial roads and now has fast moving vehicles dodging a massive hole. I have personally seen a resident pulling out of their driveway in front of the hole nearly get hit by a swerving vehicle whilst still on their driveway! WHO IS TO BLAME? JOBURG WATER FOR NOT ADVISING JOBURG ROADS AGENCY OF A NEW SITE OR DOES JOBURG ROADS AGENCY SIMPLY NOT CARE? Come on guys, please repair the damage to the road.
0 replies
113 months ago
Aftersales Service
<p>We have owned a KIA Sedona for two years now and have experienced absolutely phenomenal aftersales service from KIA HQ.</p> <p>We experienced a wearing part breakage in December in Plett that rendered the vehicle unusable. KIA HQ and Antony Shiell (National Aftersales Manager) in particular was personally available between Christmas and New Year to source a part for us and made it available at KIA George for repair.</p> <p> </p> <p>Absolutely phenomenal service at a critical time of the year when we needed much rest and food!!</p> <p>Kia George also provided us with exceptional service at a crazy time of the year. In particular our service adviser Lindie Van Greunen was fantastic and really went out of her way for us.</p> <p>Well done KIA SA! Take good care of Antony and Lindie as these people are very rare gems to have in your system.</p>
0 replies
113 months ago
Telkom ADSL horrific line speed always
<p>We have had a Telkom ADSL line for two and a half years now. For 2yrs we had a 4mps line that 99% of the time had a line speed ranging between 1,2mps and 1,8mps.</p> <p>Telkom told us to report the line endlessly, and it has never got any better. Sms updates would be completely random, sometimes 1 month later than when the technician was out and told us it was repaired.</p> <p>Telkom has also refuses to disclose what their “data throttle limit" is on our "uncapped" line. Therefore we also cannot manage the data usage etc. with 3 teenagers and Showmax etc.</p> <p>Telkom advised us to upgrade to an 8mps line in order to increase line speed and data throttle limits. This obviously costs US more.</p> <p>WE STILL ARE GETTING THE SAME SHOCKING LINE SPEED OD 1,2MPS TO 1,8MPS. WHY SHOULD WE HAVE TO CHANGE TO FIBRE, PAY DOUBLE ON TOP OF THE UPGRADE TO SOLVE THIS PROBLEM?</p> <p>How does a business such as Telkom enable them to operate with such impunity? Heaven forbid we dont pay for one month, yet they can continue to operate by charging us horrific data rates in SA and then on top of this provide a shocking product! You would think that at these high rates that they would at least provide a first class service. </p> <p>Telkom now offer a new fibre business called Openserve, I wonder if we are going to continue with the same shocking data costs coupled with shocking product and support?</p> <p>I guess that it is time to cancel the agreement based on Telkom breach and move on to a better product and service. In with the new, out with the old.</p>
168 replies
115 months ago
Faulty and possibly repaired product sold as new
<p>Purchased 3 pedestal fans today for my kids bedrooms to combat the excessive heat. Two were fine but one was missing a part that rendered the fan unusable. Further to this I noticed that the box had been neatly taped closed and that the power cable inside the fan was black, as opposed to white as on the other two fans. This leads me to an assumption that this fan in particular was repaired at some point and then sold to me as new, but missing a fundamental part.</p> <p>So who uses the fans tonight? Draw straws?</p> <p>Most unpleasant and again the consumer suffers! Now I need to drive from Houghton to Fourways to resolve a problem that Game should never have started!</p> <p>I would try the Rosebank store, but it is such a badly stocked, badly run store that I cannot even swop the fan out. I was there yesterday and no stock in comparison (not sold out either, just typical of Game Rosebank). I queried a staff member on stock on a particular item and he never came back! I have lodged a complaint in the past with HQ as well as numerous complaints to the store manager and yet nothing changes. Very bad service and badly stocked for a Game store.</p> <p> </p> <p>I am very disappointed in Game yet again!</p> <p> </p> <p> </p>
315 replies
132 months ago
No further response to my previous complaint
I complained about shocking service Sunday 21st June. I received two responses on Monday 22nd that the matter is under investigation and I was quite impressed with the change in attitude. Unfortunately it is now Friday 26th June and it seems as if the same attitude is prevailing that forced this situation on in the first place. May I also point out that House and Homes previous response stated that they were investigating their insurance department, whilst my complaint is cleary aimed at the bad attitudes of their reginal managment, who have continued to ignore this matter to date.
76 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)