Active since Jun 2015
I hired a HILUX camper from AVIS for a 3-week safari in November last year and, apart from a fuel and water leakage on the first day (and non-payment for my expenses in repairing these), it was a wonderful experience. The duel diesel tanks and 60l water tank made for worry-free trekking across Central Kalahari - even when we got lost in Desolation Valley; luxury camping comfort, solar-powered lighting and refrigeration, and absolutely comfortable 4x4 driving. The price was the best I could get (I did a lot of shopping around ;-) ) , and the pre-trip arrangements were simplified immensely by the professional and friendly staff. Well done, Kevin, Teresa, Bongs and Sense at AVIS Van Rental!
CSS is billing SARS for their weekly phone calls, MESSENGES and e.mails that they have been sending me since November 2024. about a situation that has been sorted out with SARS since December 2024.
On 10 December I ordered a set of guitar strings. On 13 December they delivered a plastic watch strap. They are IMPOSSIBLE to contact and their robot doesn't understand English.
I battled from 6 October, to cancel my policy with DIALDIRECT because their rates doubled inexplicably in the space of six months. Eventually, at 10 AM on 24 October I was contacted by a charming lady called Cleo who assured me that my policy was now cancelled. On 29 October R967.04 was taken from my account by DIALDIRECT. On 28 November ANOTHER R967.04 was taken from my account by DIALDIRECT. I queried this at 09:50 on 2 Dec., and received a curt reply from them at 15:10 saying, 'It appears that your policy has not been cancelled'. So I have been paying for two policies, one reasonable and the other not, since 24 October.
I have been badgered by these people since 30 November last year making false statements about my non-payments to SARS and saying that I had "...failed to settle your account or approach SARS to secure payment terms" Prior to that date I had had SIX APPOINTMENTS with SARS, and e.mailed them twice to sort out an amount of R18000 that they claimed My employer had underpaid on my PAYE deductions over a period of two years. I had also PAID AN AMOUNT OF R14100 to SARS. Since then I have had FOUR more appointments with SARS to sort out the situation and have paid an additional amount of R17900.00 to SARS and I still get E.mails of demand and phone calls of demand from CSS that I must contact on my failure to settle my "...overdue SARS tax amount." They just WILL NOT stop badgering me and falsely accusing me.
On 23 April I signed up with WebAfrica and paid R249.00 connection fee. Two months later I was still not connected, so I cancelled my subscription ( which cancellation was acknowledged on 23 June) and asked for my R249 back. On 1 July I got a bill of R445 from WebAfrica for non-existent wifi. I have spent this whole morning being pushed from pillar to post by Webafrica agents and at each pillar and every post I have to repeat my full name, email address, ID number, phone number, address and reason for complaint. their last missive (from Agent Tinyiko S) was "Thanks for your time'...and then silence.
I've been trying for over a month to be connected to WebAfrica. With no success and hours of wasted data talking to agents.
Overview +1 Rain's internet plans are paid monthly in advance. They use a "monthly" billing model, with the subscription fee deducted from your bank account each month. This means you pay for the entire month's service upfront, allowing you to use the service during that billing cycle. I ASKED RAIN TO TERMINATE MY CONTRACT AND THEY DID AT THE END OF MAY BUT STILL TOOK OFF R550 ON 1 JUNE WITH NO INTERNET PROVIDED.
I have been waiting for over a month to be connected to fibre by WebAfrica. They keep blaming Metrofibre. Metrofibre tells me to ask WebAfrica to open a new order. WebAfrica has now kept me hanging on for 45 minutes now...on my own data.
On 23 April this year I paid WebAfrica to get Metrofibre to connect me. Since then I have had endless conversations with WebAfrica, at the end of each one they say my order is 'still being processed' by metrofibre. On the most recent one; today they say 'Our brand manager reached out to Metrofibre and have received no feedback.' Metrofibre refuses to contact me. So after over a month I still have no wifi from Metrofibre.
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