GG
GoodServiceLover G
Active since Jul 2015
19
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Reviews
19 reviews24 months ago
Leather Shack excellent leather craftsman
Leather Shack in Pretoria offers quality and affordable craftmanship on all things leather. On 25 April 2024 I needed a buckle hole on a very thick leather belt, didn’t have the strength to do it myself. I called 2 businesses who do leather work (make/repair/restore leather items). Co 1 charges minimum R300 & waiting period 3 days (craftsmen on premises), Co. 2 said they don’t do such minor work (even though I had offered to pay). Louis from Leather Shack said without hesitation he will help me. When I arrived at his workshop he immediately put down what he was working on (the most beautiful custom-designed leather bag) and helped me in under a minute. He showed me the items he had restored for clients - the quality of his work is outstanding, his prices reasonable.
0 replies
35 months ago
Tina Skukan Gallery Tea Garden gives soul-food too.
This place is addictive. Excellent service and value for money with wholesome, tasty food at LOW prices. Unique venue offers sensory stimulation like nowhere else in Pretoria. (The diverse plants, art in garden and gallery, sounds of nature with birds and sometimes even a ****** or two in the surrounding trees, sound of crackling fire, interesting art and artefacts in the gardens and buildings). You can sit in the garden in a secluded spot from other patrons, or inside with a fire crackling throughout the year. Tranquility Deluxe!
0 replies
36 months ago
SARS call centre official shouldn't deal with public, until re-trained
9 May 2023, call SARS customer centre 0800007277. After holding 1 hour 27 minutes, Ms Doreen Erickson answers. I state my full name, from which Gov. Dept I'm phoning, the reason for my call (work related, nothing about tax but about a list of general info around tax verifications; my Director would prefer a face to face meeting.). She interrupts me repeatedly without listening full out, I had to ask her not to shout at me, she clearly didn't understand my 1st question as she referred me to the "Guide for Tax Compliance" (which I had already scrutinised and had open in front of me along with all other possible SARS pages looking for info before I bothered to call) and when I said the Guide does not address my question, perhaps she can tell me what I asked at the start so that we can try from there, she slammed down the phone in my ear @ 1 hour 35 mins. (Have the screen shots.) SARS does not have any forum for complaints about staff, so unfortunately I have to do this publicly.
0 replies
37 months ago
Makro delivery non-existent
Makro shouldn’t do online sales, or should change their delivery partner.. Ordered product online on 2 April 2023 delivery time given 2-5 days. Confirmed as packed on 6 April. And that’s where it stopped. Sent e-mail 13 April, got reply they’re inundated with emails. (Now I now why!) . Called 15 April, took 17 minutes for call centre agent to say its still not collected from the store. I wanted to arrange to go and collect it at a store closer to me, but the supervisors who can arrange this, are available Monday and will send me an email, not sure when…
53 replies
37 months ago
Discovery Insure: excellent help from Joelene Scholtz
My car's tyre burst due to 3 deep potholes in a row, at night in a poorly-lit street... Joelene Scholtz took my details calmly but fast, dispatched help while talking to me. Professional and kind! Thank you! (Thu. 30 March 2023 @ 19h00)
53 replies
41 months ago
Channels Medical Solutions top client service
Mr Andre van Tonder goes out of his way to assist clients with quality equipment at reasonable prices. During lockdown I needed 3x finger oxygen/pulse meters. He sold only the top quality one, at less than the ones at big pharmacies, and had it available within a day. He even included batteries! When I needed a nebuliser that can run on batteries during travel/load shedding, he again came to the rescue with top quality, and extra customer service about using it.
0 replies
41 months ago
Samsung Rep at Makro Silverlakes is tops
Sat.26Nov. @ Makro Silverlakes, Samsung marketer Mr Phineas Nemoshongwa offered advice on a microwave purchase despite telling him that the Samsung brand is too expensive, I'm looking at other brands. He asked sensible questions about my needs, and advised accordingly. Because he knew all the other brands' details, he could compare e.g. Wattage and its implications, the material of the oven and why it matters, etc.. Of course I ended up at a Samsung, with big piece of mind. Come pay day, I will be there to buy the Samsung microwave.
132 replies
42 months ago
Food Lovers Menlyn - Awesome service by Ms Mulalo Nthulane - TWICE!
Menlyn Branch. Ms Mulalo Nthulane of DFFA Department helped me in Oct. 2022 to find a product Foodlovers had started to stock in that week, launching with a promotion. Most persons would show a client where it is and walk away. But Ms Nthulane said she has never used this product, asked what I use it for (food allergy-riddled child). She listened attentively, and assisted another customer with her new knowledge (including it was exactly half price on promotion) while I stood a meter away looking at other allergy foods. Ms Nthulane asked for my number, to let me know if they have another special - she had huge compassion for the expenses a person with food allergies has. And indeed she did this week! Awesome service by Ms Mulalo Nthulane.
132 replies
43 months ago
Vodacom zero client service, only empty promises to correct their records
Vodacom does NOT offer client service. I changed my surname, went in person and gave Vodacom Menlyn the required documents. Took out 2 contracts in 2020 without a problem even though Vodacom never corrected my surname. FFW to 23 Aug. 2022: upgrade 1 of the 2 contracts, as 2nd 1 needs a sim swop. Vodacom still has not fixed my surname. 18 calls later, Vodacom gives me call ref. no and e-addres to where I must send my correct-surname ID, proof of (same) address. Since 23 Aug. 2022 NO REPLY, NO FIXING of incorrect surname and their wrong spelling of my address. On 14 Sept. Vodacom sales rep calls for other upgrade. She can see call ref. no., but surname still wrong. Promises to come back to me by end of day. Generates a new call ref.no. Its a week later, NO WORD from Vodacom.
265 replies
46 months ago
Builders Warehouse Faerie Glen charging wrong price
4 July 2022 I needed a large number of compost bags. Builders Warehouse website advertised for R23/bag, their competitors R28 upwards. When I paid the system made it R28/bag. I showed the cashier the website price, she insisted it’s the online price despite clearly not specified as online only. She then called her floor manager who took another 15 minutes to be convinced (by this time it had become a matter of principle for me that they charge what they advertise). She was rude, and spoke only to the cashier with her back to me. A 3rd, even more rude, lady then angrily gave the OK to charge the advertised price after I showed her too their own website advert. None of them returned my greeting when I left. Their problem, not mine.
0 replies
Review Distribution
5 Star
12 (63.1578947368421%)
4 Star
1 (5.2631578947368425%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
5 (26.31578947368421%)