AN
Annerien N
Active since Jul 2015
26
Reviews
0
Industries
Reviews
26 reviews31 months ago
Worst Assistance
I just completed my higher certificate in bookkeeping with VC waterfall. I have now applied with VC online to do my BCOM. I have paid the R2000 registration fee, and keep being pushed pillar to post. All I want to do is to be able to log in and register my Bcom modules and order my textbooks but my student portal only shows the higher certificate and I have received no assistance in this matter. IT keeps closing my tickets, customer assistance keeps saying it’s a IT issue. I’m not sure what more to do. For weeks I have been struggling with this. I have endless email follow ups and I’ve constantly called. I even have my digital student card for the Bcom but no way to register modules and payment options
0 replies
40 months ago
Most unethical company - run by drug addicts
I am an ex employee of Datalink Wholesale SA (Pty) Ltd. If I can say one thing, it is DO NOT DO BUSINESS with this company. Datalink used to be one of the best Telecommunications company in the market, but has managed to run the business into the ground within 5 months. The director, Travis Case is a regular drug user and does cocaine openly in the offices. I cannot tell you how many times I used wipe cocaine off his desk. He unlawfully suspended several employees, unlawfully fired almost ALL of his staff and some staff voluntarily left as working with him is impossible. He does not pay his staff and he has several CCMA cases against him. One of which, is mine. I won my CCMA case and have been unable to get my settlement paid from him as he will not respond to any communication. All employees would be happy to give statements regarding my statement as per the above. Travis is unethical, lies to clients, does not pay suppliers and uses company funds to fund his lavish lifestyle. He can afford to drive the latest BMW, live in a penthouse in Sandton and fund his drug habit but cannot pay his staff. He has a whole new team that consists of his wife Jade Case who recently was in rehab for substance abuse and his drug dealer Nenad is the new "MD". Travis cannot service any of his clients and has no regard for the law. He has several legal cases against him.
0 replies
51 months ago
SHOCKING SERVICE
Good Morning, I tried to call Nedbank 3 times. Each time the call cuts or I am sent to an another department. I keep getting emails to stay my Nedbank personal loan is in arrears, however my account is on debit order with you. Please rectify the situation.
0 replies
85 months ago
Non-repairable product
Good Morning Twisp SA. I bought a Twisp Cue in December. After the fiasco of having the burning pods eventually sorted out, I was a happy customer. Until Saturday when I had to take my Cue to TWISP in Cresta due to the middle unit having come loose and not being able to charge the unit at all. The very helpful gentleman told me that you do not repair products, just sell them? This is a surprise to me as this means that every time soemthing goes wrong I would need to replace the entire Cue? I had to leave my unit with him and he said he would call head office to see what can be done as this is not the norm. I then had to spend R450.00 to buy a new unit. Now My Cue is still under the 6 month warranty is it not? How can you sell a product that cant be repaired. This is a reputable brand and with the endless nonsense we had with the Cue pods, you would think this would be a clean swop out for a new unit? But no, I had to buy a NEW unit. I want Twisp to refund me for the new unit as my old unit is not repairable. I don't think this is asking too much considering the endless hassles I have had with you.
280 replies
85 months ago
Great Service
Supa Quick Randburg was fantastic, great service and awesome customer service from Wayne. Thank you
0 replies
86 months ago
LACK OF FEEDBACK AND BAD SERVICE
I submitted a claim a week ago and still no payment. I called yesterday and they advised that the bank rejected it due to my profile saying savings and not cheque. I proceed to update this. I had to submit a second claim yesterday. The amounts have gone off my MSA but not reflected in my bank? I am now out of pocket by almost R2000.00 no one can give me confirmation that this amount has been paid? I keep getting told 2 -3 working days. I pay a lot of money to have these benefits and I expect Discovery to resolve this matter TODAY and ensure the 1st claim reflects in my account by tomorrow morning. Been on hold for a good 8 minutes to speak to a manager but just more waiting and waste of time. No one from Discovery even bothered to call me to say that the bank had rejected the payment. I ahve to do all the follow ups
168 replies
87 months ago
NO STOCK
When will there be stock? When will TWISP bryanston ever get a phone that works? When can I buy pods? This is ridiculous
56 replies
87 months ago
BAD SERVICE
Feeling extremely frustrated with Makro. I bough 10 floor fans October last year. 1 became faulty and when I called Makro I was told it is under warranty and I can get a replacement. I call again Makro Woodmead and they proceed to tell me no I must bring it in to the store and it must go in for repairs. I call this week and they say I can collect it this week, I call this morning and the rudest agent puts the phone down in my ear. I call Makro Woodmead and get told it is ready at the supplier but will be collected next week Wednesday only. After spending almost R9000.00 on theses fans, you would think customer service would be a little better? I want a new fan or my repaired fan TODAY. I am tired of waiting, wasting airtime, time and money. Makro should have replaced the fan to start with.
105 replies
87 months ago
Great Service :)
I just want to say a huge thank you to Ford William Nicol. The service is great, the people are fantastic and I can 100% say I would refer them to everyone. Thank you for looking after my vehicle and going the extra mile.
0 replies
88 months ago
CUE PODS - BURNING
So upset with the countless pods I throw away because of the burning . Some full. I spend at least R150 every 2nd day on pods and it's a load of rubbish. Sitting with 5 pods currently that have "burned". What are you going to do to fix this?
166 replies
Review Distribution
5 Star
2 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (11.538461538461538%)
1 Star
21 (80.76923076923077%)