Ted H's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

TH

Ted H

Active since Jul 2015

6

Reviews

0

Industries

Reviews

6 reviews

VAT Refund agency

11 months ago

No refund and nobody to contact

They just won't pay your money. The process of claiming the VAT at the airport is quite complicated in itself. My parent did manage to claim for a purchase and were informed that it could take up to 90 days to receive their refund of R10,067.40. The claim was done middle of March which means they should have expected the payment by mid-June. We are now in September and nobody returns my e-mails and there is no person you can call. Is this company ****ming SARS and foreigners?

0 replies

FNB (First National Bank)

33 months ago

FnB, a bank that does not care about Customer service

I have never experienced such poor service from a bank. I reported a *****ulent transaction on the 15 September. I have since been messed around by Bongile, Bongiwe, Ntsoaki, Tsholofelo and Rachel on The Secure Chat. Nobody was able to assist and some said I must wait 7 to 14 days, others said I would get a response in 24 to 48 hours. I receive an automated e-mail on 5 October asking me to call ***. I am waiting for 27 minutes on the phone until I get to speak to someone. She puts me on hold after a minute. I wait for 6 minutes and then she cuts me off. I receive the first non-automated e-mail on 18th October. I have since dealt with different people via e-mail. they are requesting the same things over and over, things which I have already supp****. Precious Dladla, Mrs. L Lugan and Clint Jacobs have not showed any interest to solve my dispute, just irritate me further by repeating the same things and not trying to assist with helping me out. My last e-mail to Clint was on 21 November. I am still waiting for a reply. It has been 74 days since I reported the transaction and FnB has given me nothing but frustration. They are clearly only interested in receiving your money and not interested in assisting when you need their assistance. In comparison, I had a *****ulent transaction earlier in the year on my foreign bank card. It took me only one message on their banking app for the issue to be resolved. FnB clearly has a lot to learn when it comes to customer service. I somehow have the feeling they do not care about their customers though.

1 reply

Boutique Blossom

34 months ago

www.boutiqueblossom.co.za is a ****

<div>www.boutiqueblossom.co.za is a ****! They will only send off the parcel once you query when the parcel will be delivered. They will then send you counterfeit products. They have not rep**** to any of my e-mails. Stay away from this online store since they will not deliver what they advertise.</div>

0 replies

Marvellous Maids

61 months ago

Great service

Always great service from Marvellous Maids Paarl branch. They always send friendly and competent chars. Akhona that came to me last week was excellent.

1 reply

63 months ago

Return policy at Tekkie Town Waterkant Street

Purchased two pair of sneakers early April and was told their return policy was 30 days cash back. I told the manager (Chantelle?) after a week that I wanted to return one of the pairs. She said she would inform me when they had cash to give me the refund. I never heard from her so went back to the store on 28th April. I was then told I couldn't get cash back since I had paid with a Mastercard Debit gift card. She then issued a voucher though I insisted getting my cash back. I contacted their support service and they agreed I should get a full refund. I spoke to Vanessa and she said the manager would contact me regarding the refund. I contacted Vanessa again on 18th May to say I have not heard a word and that I would like the refund EFT'd in to my account. Not possible apparently but the manager would definitely contact me as soon as they had cash to give me the refund. It is now 3rd June and haven't heard a word. The manager of Tekkie Town Waterkant Street is very unprofessional and does not care about customer service. It is the second time I have had issues with this store when wanting to return something. Shame on me for going back there I guess.

1 reply

134 months ago

Untrustworthy company

I received a phone call from Mondo Mobile with an offer of a 2GB p month contract together with a portable router for R59 per month. Sounds like a very good deal, right? <br> <br> After a long conversation with the sales lady I agreed signing up fior 24 months as long as I would receive my contract and everything I had agreed to on paper. She agreed. None of this was ever delivered. <br> <br> I quickly noticed that I did not have 2GB per month but only 500MB. Apparently I only had 500MB p month and 1.5GB between 1AM and 7AM which was not made clear when I signed up. I asked to cancel the contract which was not approved. <br> <br> Since the 30 June I have still not received any copy of the recording from them to prove what I signed up for. They claim that the sales lady did not agree to give me all the terms on paper but why won't they then let me listen to the recording? I have e-mailed Kimona Pillay at Mondo again on 9 July, 13 July and 16 July and their reply to my last e-mail was that they are busy investigating. That is now 11 days ago and I am still waiting. <br> <br> <br> <br>

1 reply

Review Distribution

5 Star

1 (16.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (16.7%)

1 Star

4 (66.7%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy