BC
Belinda C
Active since Jul 2015
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
Vodacom Fibre Call Centre Sucks!!!!
I am very disappointed regarding the handling of our Fibre line that went down last week Tuesday 16/09/2025 which we then reported on Wednesday 17/09/2025. It's today Monday 22/09/2025 and we are still down. Every time you call the Fibre call centre regarding your query on you reference number you get different stories other than trying to help resolve the issue. Stories like we will be contracted by a technical team between 24hours up to now been told 72hours. Then we were told on Friday the technical support team will contract you on Friday to arrange to come through on Saturday, still waiting for that one to happen. Then called again today only to be told they couldn't locate our IP on the system that is why they haven't yet contacted us, by the way has "no internet" since it went down. In the meantime, we must just be patient which is now running out. One of the other excuses used is when I phoned on Sunday was that their technical team doesn't work over the weekend but was told on Friday they will come on Saturday. That is all I am hearing every time I contact Vodacom Fibre call centre is excuses. My neighbour phone his service provider on Saturday night "Cool Ideas" that sent a technical team out on Sunday to come and replace their fibre unit, and his problem was resolved but ours are not near being resolved. That is properly what you get when you deal with large corporation's bad customer service. We installed our fibre in 2016, and I am not even an IT tech knows that all that need to do is upgraded the fibre unit as our Vodacom router has already been replace last year and once prior before that. Which I told them as what is going to happen the Vodacom technical team is going to come and look at your fibre unit and Vodacom router and only to be told that the fibre unit is too old and needs to be upgraded and then they will lodge a call with fibre hoods to come and replace the fibre unit, delaying the process even longer for getting us up and running, but skip one payment and they disconnect you. Once our issue has been resolved eventually, we will be looking towards obtaining another service provider as we are on a month-to-month basis with Vodacom and will be taking our business somewhere else which will also be cheaper than what we are paying now R1200 for 100/50.
106 replies
9 months ago
Telkom Mobile Data Contract Sucks
Never ever buy mobile / data contract from Telkom. They are very quick to sell you something but when it comes to after service it sucks. Then try and cancel that contract which is a mission impossible trying to but when you do succeed eventually, and it gets cancelled and you have sent proof of payment and proof of cancellation you are bombarded on a daily basis with SMS and emails for final demand, Notice of Judgement; summons may be served and court order granted. When you do cancel, they are also quick to ask why do you want to cancel. My husband had a data ****le contract that they handed him over to Nu Debit for +-R300. Even when payment was made and proof sent to them the data ****le still didn't work because the amount given over to Nu Debit is not the same owing on Telkom App/Website. You land up paying for something you can not use. My husband walked into Vodacom got a pre-paid data card which is cheaper than Telkom and it works. Really how hard is it to update your system accordingly.
0 replies
40 months ago
BUFFALO INTERNATIONAL LOGISTICS - WORSE COURIER COMPANY IN ZA
Worse courier company I delt with. My package has been in transit since the 25/11/2022 from China it arrived at the JHB warehouse on 12-12-2022, still showing in transit. When you call their telephone numbers you either no 480 in the Q or it cuts off or the mailbox it full. The tracking shows in Red clearly that you will receive your package between Dec,10 and Dec,17, it's the 21st of December 2022. I don't know if they are thinking is maybe December 2023 they are talking about. If Shein is going to keep on using Buffalo International Logistics for the courier company, then this was the last time I will be buying something from them.
0 replies
54 months ago
MTN Worst Company to get anything resolved due to incompentant employees that don't know how to do there jobs properly
Worse experience ever. First of all can't contact accounts or collections department cause MTN don't have a accounts department. Secondly if you try and cancel a contract, well just put it like this it will never happen cause you get incompentant people working at MTN that don't know how to do the jobs that you have get to the point that you want to explode with anger cause its on going. Just never ends. But if your account is in arears and you have a debit order is in place and they don't debit your account correctly they are quickly to charge you additional fees for your account being in arears and suspend your number. Have never came across a company that makes it so hard for you to try and resovle quieries. This was the last time that I will have my contract on MTN. Unfortunatly I just upgrade via phone (big mistake wont catch me like that again) but once this contract is done I am cancelling and moving over to Vodacom. Atleast you can deal via phone with there accounts department.
0 replies
60 months ago
Cancellation Assistance.
Vuyiswa Cele & Mpho Marutla were great by helping me cancelling my Insurance policy due to being unemployed. Great Insurance its just circumstance change.
53 replies
127 months ago
DON'T EVER USE THIS COURIER COMPANY
Fast & Furious Couriers should be changed to SLOW AND USELESS as they either cant deliver on time or they where at your office to deliver at 05:17 in the morning but the office address is your home address and who is at the office at 05:17am in the morning.<br> <br> They useless and shouldn't be in this business if they can't deliver period or on time. They should start taking responsibility for courier employees that can't do their job properly. <br> <br>
0 replies
127 months ago
BAD CUSTOMER SERVICES / DELIVERIES
My friend sells Avon and i placed and order and paid the 28/10/15 and it's the 7/11/15 and still no order. After she and me phoning on numerous occasions, still no results, still don't have my goods. I have decided that I will never purchase anything from AVON again due to either they can't deliver or no stock on time or they have back order even we placing orders they have it in stock.<br> <br> Her back up support is useless and Avon said not there problem the courier co Fast and Furious problem. They don't have a problem taking your money but shocking when comes to services and deliveries. You actually can't complain about the customer services as there is no customer services.<br> <br> They seriously should start working on the lack of deliveries as they are going to loose more and more clients. It's funny that most internet purchase co's that you buy something and pay for it can be delivered with in 24-48 hours and the whole order not always something on back order.
75 replies
131 months ago
Awesome Service & Deliver received!!!!
Just want to say that I just received my Clip-in Hair Extensions last week and loving it. I was also very impressed with the delivery as how quick I got my product. I had to return and exchanged the 120g to 160g that also went down with out any problems.<br> <br> Well done Kim as I will defiantly recommend Frontrow to anybody. I will defiantly be purchasing again from you in the future.
0 replies
131 months ago
Vodacom needs a wake up call!!!!!
My number was deleted and I did as told did my reactivation form and paid R105.00 for new SIM card on the 05/07/2015, but to date I have been struggling to get my number activate. When you phone 082111/0821946/0821905 no matter what department you call no one can assist you and every time you go through to another department you have tell your story again from the beginning.<br> <br> You get empty promises from the call center employees that \Mama your phone will be working today but end business day"or \""Mama I will call you back with feedback in two hours (still waiting)\"" or \""Mama you have to wait 24/48 hours then your phone will be working\"""
0 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (33.333333333333336%)
1 Star
4 (44.44444444444444%)