NN
Niel N
Active since Aug 2015
9
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9 reviews65 months ago
Jaques Cloete Overrine construction
Dodgy builder, keeps wanting more money but doesnt finish a job. Watch out, jumps in and start off with labour, but doesn't bring much material, it's always "at his house". Then when the job is 10% done he asks for another amount, far more than the total invoice amount. He sends fake proof of payments, gives you falsified bank account details, and never provides the material you bought. He caused us great trouble and ran away whilest there was a big gaping hole in our house and the boundry wall was.incomplete. We never received sliding door, kitchen, tiles, wall slabs, paint, drywall. Doesn't pay his staff, a regular at saps.
0 replies
65 months ago
Jaques Cloete
Dodgy builder, keeps wanting more money but doesnt finish a job. Watch out, jumps in and start off with labour, but doesn't bring much material, it's always "at his house". Then when the job is 10% done he asks for another amount, far more than the total invoice amount. He sends fake proof of payments, gives you falsified bank account details, and never provides the material you bought. He caused us great trouble and ran away whilest there was a big gaping hole in our house and the boundry wall was.incomplete. We never received sliding door, kitchen, tiles, wall slabs, paint, drywall. Doesn't pay his staff, a regular at saps.
0 replies
65 months ago
Cannot rely on Crown Relocations, pathetic
CROWN RELOCATIONS – Horrendous service We recently moved, and accepted the highest quote as we value service. Crown Relocations was by far the most expensive, what a mistake They arrive late, we packed, grouped and labelled everything, they only had to load. They were extremely slow, standing around etc. The female packer was unable to do much, she literally walked around with a small pack of or bunny straw to load it. She even called me to ask if we are taking the kitchen dustbin, I said yes, and she had me first get rid of the two soda cans in it before she would take it. Found her hiding in the garden at one stage. SO, Crown Relocations send a person to come take the inventory, I wasn’t even home at the time, crown took their OWN inventory. They pitch up with a much smaller truck than expected, and have to do a second trip. We are moving about 2 km from where we are. By lunchtime I could see they were no longer in the mood, and kept sitting around. Then on the second trip, they leave a bunch of things behind, most of our kitchen stuff, our food, and outside materials. The driver then says they are not authorized to make a third trip, and they are leaving the rest of the things behind. ***! The sales person calls me with an attitude, she doesn’t know why a third trip is required. Neither do I, but that’s something they have to resolve, I have no control over it. Very disrespectfully she says yes but now they are loading bonsai trees that wasn’t listed. STOP – We clearly said that is to be moved with stands, and its indicated on the quote. Crown did the inventory, not us. So it starts to rain, our belongings, boxes and food is standing outside in the rain, and they are not willing to move it now. I go hire a trailer, get some help and we go load the remainder of the things, a bakkie and trailer full and still more things standing outside on the pavement. I had a recent heart attack, I cannot engage in this sort of thing. Yet I am forced as Crown is being assholes. 2 of us worked relentlessly in the rain for 3 hours non-stop to get the stuff loaded, to today I have severe heart pains from that. Then this Crown Relocations bus stops there, he gets out and says he has been sent to collect plants. What plants, the bonsai has been transported, we are left with kitchen and garage items. No he is here for plants. Eventually he asks if he should load something else, we showed him what, and he went to sit in his bus. He sat there for well over an hour, watching us sweat and break ourselves in the rain, tired as can be, but he just sat there. Eventually he brings me a phone, and a rude woman starts yelling at me over the phone without identifying herself, I kept asking, who are you, what are you on about, from where? “I don’t have time to wait for you, we have other deliveries, she yelled”. Now excuse me, who is waiting on me???? The lazy driver is sitting there looking at us work, unwilling to assist, what is he waiting for. Then the sales person rocks up, I am exhausted, busy walking back to bring more kitchen goods to the front, when she speeds in and hoots at me. She hoots at me to stop and come to her. I explain the issue, she is confrontational, and I keep saying, Crown did the inventory, not us, how can you now just leave my stuff on the pavement, in the rain? Again asking ME why a third trip of 2km is required. As we have everything out of the house (the new owners moving in now because we are 5 hours late, here the truck pitches up. NOW they decide to help again. TOO late, we have brought it all out and loaded it. Now they beg and plead, let us please just take the 2 little plants that’s still left. Approximately 8 people and a truck wants to take 2 plants. They knew they messed up, and was trying to play technicalities. I said no over 10 times, eventually they took the 2 plants and some rotten wood that was supposed to be thrown away. Get to our new house, and rather than helping us unload the bakkie and trailer we packed and transported on their behalf, they stand and watch. Then he demands I must sign off the delivery note that everything is there. I’m standing there with heart palpitations, I tell him I cannot check everything at this moment, and he keeps pushing. Now, I found 5 bonsai trees in shrubs, they obviously got damaged, so they yanked them into the shrubs. I have missing items, I have damaged items. But they got paid so don’t give a damn. We marked everything so nicely, yet they dropped everything at the nearest gap they could find. HORRIBLE EXPERIENCE – ONE WE WONT LEAVE HERE. UNACCEPTABLE!!!
0 replies
66 months ago
TERRIBLE SERVICE
4 Transactions made on my account, no data received. Hundreds of mails, messages on facebook. Many many many telephone calls, tried through their whatsapp portal that doesn't work. I also lodged a complaint on here, to which they responded and said they will call, never did. I responded to that response, twice, no bother to respond. Terrible service. DO NOT USE SUPERSONIC!!!!!!!
224 replies
66 months ago
Very messy
What a messed up accounts department, my statement looks like a malfunction. 4 x Topup transactions, never received the topup data, and now you call and call, and hold. And hold. And then a consultant asks you to resend the same documents again, and again promises to respond, and again nothing. Come on Supersonic, do you want the business??
274 replies
70 months ago
Extremely poor service from Life Healthcare and Netcare
I suffered from a heart attack. We rushed to @Life Bedford Gardens on the night of 16/04/20 where a Dr. Gordon tended to me. Blood tests and an ecg was performed confirming that I was having a heart attack, and I was sent to Union hospital from there. @Liberty life requires a copy of that admitting ECG, and the bloods taken there showing the positive troponin T results. I have called, emailed, complained, spoke to connections of connections endlessly for 4 months. I have been nice and less nice. I threatened with the ombutsman, and included the names of the CEO and exec board. Nothing!Twice they were promised,Nothing. Then I was referred to Lancett who rudely said I cannot have access to the information. THREE times I have gone round the same circle: @Life Bedford Gardens doesnt answer a phone for weeks, once they do they refer you to @Netcare Union hospital. No amount of effort gets you a conversation with them, via several channels I was then referred to the cardiologist Dr. Zambakides, who has a highly delayed response system that finally referred me back to Life Bedford Gardens, sending me to Netcare sending me to Lancett sending me to Dr Zambakides, and another time round that house which requires dozens of mails and calls. I have driven there, tried through the Union hospital, made daily calls, logged several complaints on their website, reported it to Discovery health twice. ******all! I HAD A HEART ATTACK PEOPLE, THIS HAS BEEN SO DAMN STRESSFUL AND FRUSTRATING, DO YOU CARE AT ALL?? WHAT MORE MUST I F DO??USELESS!!!!! ncnel14@gmail.com
53 replies
77 months ago
Axxess very poor
Months without internet, dozens of calls, online tickets... Ask you to perform speed tests, these are at zero, you send it and they close the ticket. No response, no fixing anything. Over and over. I am holding on as we speak 42 minutes in, they pick up and immediately put you on hold again. It's a joke, certainly not what they used to be.
0 replies
80 months ago
Ford
I went there to purchase a 2019 new ranger, they promise to call back Monday, but dont, I follow up, nothing. I thus go buy the vehicle at a different Ford dealership. Then I order a bonnet guard from Ford Greenstone and pay for the part, they say it will be there in 2 days. Over a month later, no communication, no part. After endless calls to them I am informed the part has arrived I can come through. I drive through immediately from the other side of town. I get there, I'm told they need to fit the part themselves, but the workshop doesn't have capacity, I should come back. I call the Saterday, leaving message after message to return my call, they dont. I persist and finally reach the workshop, they dont have capacity. I explain what I have been through and ask for the dealer principle Gary Manser at #supergroup #ford #fordsouthafrica #basilgreen #fordbasilgreen #fordinternational. They say its Saterday he isn't in I need to call Monday. After expressing my frustration the service manager then says if I can be there in 20 minutes she will make a plan. I'm there in 20, she is clearly not in the mood for me, tells me to go to parts myself and bring her the part. I get it, the mechanic then says the Ford product doesnt fit on the Ford. The parts guy later says its nonesense, they have fit it on all their own vehicles. The service lady walks to the parking lot where several staff members is having a BBQ. She speaks to someone, comes back and tells me they can't do it now,. Its 30 minutes before their closing time, Its a bonnet guard, it clips on. I again ask for the dealer priciple, and am told its him she just spoke to. Strange, l was then lied to being told he wasn't there. So they would rather braai then help. I drove around to the used-card section, ask if there is someone more senior, no its Gary, same one who is too busy socializing with his staff to help me. I ask for a credit so I can again go to another dealer, but is told Gary needs to sign it off, so I leave in frustration. I call later to speak to Carmen who.was the only professional person there, leave a message, Gary calls back and is suddenly unaware of it all and didnt understand why I sped off. What a joke, I guess they can keep the part, and use the money for their next very important staff gathering.
0 replies
80 months ago
Rather poor cuatomer service
I went there to purchase a 2019 new ranger, they promise to call back Monday, but dont, I follow up, nothing. I thus go buy the vehicle at a different Ford dealership. Then I order a bonnet guard from Ford Greenstone and pay for the part, they say it will be there in 2 days. Over a month later, no communication, no part. After endless calls to them I am informed the part has arrived I can come through. I drive through immediately from the other side of town. I get there, I'm told they need to fit the part themselves, but the workshop doesn't have capacity, I should come back. I call the Saterday, leaving message after message to return my call, they dont. I persist and finally reach the workshop, they dont have capacity. I explain what I have been through and ask for the dealer principle Gary Manser at #supergroup #ford #fordsouthafrica #basilgreen #fordbasilgreen #fordinternational. They say its Saterday he isn't in I need to call Monday. After expressing my frustration the service manager then says if I can be there in 20 minutes she will make a plan. I'm there in 20, she is clearly not in the mood for me, tells me to go to parts myself and bring her the part. I get it, the mechanic then says the Ford product doesnt fit on the Ford. The parts guy later says its nonesense, they have fit it on all their own vehicles. The service lady walks to the parking lot where several staff members is having a BBQ. She speaks to someone, comes back and tells me they can't do it now,. Its 30 minutes before their closing time, Its a bonnet guard, it clips on. I again ask for the dealer priciple, and am told its him she just spoke to. Strange, l was then lied to being told he wasn't there. So they would rather braai then help. I drove around to the used-card section, ask if there is someone more senior, no its Gary, same one who is too busy socializing with his staff to help me. I ask for a credit so I can again go to another dealer, but is told Gary needs to sign it off, so I leave in frustration. I call later to speak to Carmen who.was the only professional person there, leave a message, Gary calls back and is suddenly unaware of it all and didnt understand why I sped off. What a joke, I guess they can keep the part, and use the money for their next very important staff gathering.
0 replies
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1 Star
9 (100%)